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TrustScore 5段階評䟡の4

4.1

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5぀星のうち3の評䟡

Upromise is a great at what they do until they are not. Especially frustrating is their game rewards, where in my experience, it seems that I constantly need to report that rewards were not given. E... もっず芋る

䌁業が回答したした

5぀星のうち2の評䟡

too many times I experience 1) survey that starts then tells me I already did it 2) survey that fails to marked completed, stuck in Started mode 3) seldom when filing a concern is payment made... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I've been using Upromise since the very beginning, nearly 2 decades now. I've earned around $12,000. And it's not even a requirement that you use it for college. All mine has gone into a travel accoun... もっず芋る

5぀星のうち5の評䟡

U Promise has good surveys. You get actual cash back for doing them. I get cash deposited in my checking account at the first of every month. I divide it up between two grandchildren that are going t... もっず芋る

䌁業情報

  1. 非銀行系金融サヌビス
  2. クヌポン サヌビス

圓該䌁業による蚘述

Feel free to share your experiences and ask Katrina, Kristine, or Andrea your questions Monday thru Friday, 9am-5pm EST. You can expect a response within one business day. You can also contact Customer Care Monday thru Friday, 9am-9pm EST at 1-800-UPRO...

連絡先

  • 8605 Santa Monica Blvd, PMB 36227, 90069, West Hollywood, 米囜

  • upromise.com

4.1

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TrustScore 5段階評䟡の4

2147件のレビュヌ

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4.1

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5぀星のうち3の評䟡

Some real good, some very frustrating..

Upromise is a great at what they do until they are not. Especially frustrating is their game rewards, where in my experience, it seems that I constantly need to report that rewards were not given. Even worse, I report it, then the helpdesk ask me to re-report through email, and it even has happened more times that. The daily survey is fun, but the other surveys are frustrating at times when I am constantly dismissed or not rewarded. I do like the new way that rewards are being displayed.

2026幎7月9日
Upromise ロゎ

Upromise からの回答

Thank you for taking the time to share this detailed feedback — we’re truly sorry for the frustration you’ve experienced with game rewards and survey crediting. You should never feel like you have to repeatedly report missing rewards, and we understand how discouraging it is when something doesn’t credit the way it should.

Game partners sometimes fail to send completion signals, which is why rewards may not appear automatically. When that happens, our team reviews each submission through your Activity Ledger so we can investigate and apply credit when eligible. We know it’s not ideal, and your experience shows we have more work to do.

We’re glad to hear you enjoy the Daily Survey, and we appreciate your patience with the other survey partners — disqualifications and missing credits can be frustrating, and your feedback helps us improve those experiences.

We’re also happy you like the new rewards display. We’ve made those updates to give members clearer visibility into their earnings, and we’re continuing to refine the experience based on feedback like yours.

Thank you again for being part of Upromise, and for sharing your honest experience. If you ever need help with a specific reward, our support team is always here to assist through your Activity Ledger.

5぀星のうち1の評䟡

Have no response yet from them

I DID CONTACT THEM VIA THE PLATFORM AND THE RIGHT WAY I AM SUPPOSED TO I KNOW HOW TO PUT IN A REQUEST THEY ARE JUST NOT GETTING BACK TO ME, SHAME ON THEM TO SAY I DID NOT CONTACT THEM THE RIGHT WAY, THATS NO EXCUSE AND DO NOT MAKE ME OUT TO BE STUPID! AND I STILL HAVE NO RESPONSE...Have no response yet from them

2026幎7月8日
Upromise ロゎ

Upromise からの回答

Thank you for sharing your feedback. We’re sorry to hear you haven’t received a response yet — that’s never the experience we want for our members.
To ensure your account details are securely reviewed, please submit a ticket directly through your Activity Ledger. Alternatively, you can visit www.upromise.com/help, where our support team can assist you further.
We appreciate your patience and value your participation in the program.

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