Recently bought a pair a of silver mirror polarised RB3025 aviators. There was a tiny manufacturing flaw in one of the lenses though so I contacted CS and to cut a long story short; they replaced... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent service! I ordered 2 pairs of sunglasses to choose from. Returning one pair was easy and efficient. Exceptional customer service. I received the refund the following day in my account.
I give fours stars because the sunglasses were excellent 👍 but the fitting guide was a nightmare to understand. We bookmarked this page for a year before deciding to take the risk. The problem was fr... もっと見る
企業が回答しました
Well recently i bought rayban sunglasses through by urban sunglasses and my experience was very good and sunglasses Was very amazing and also i was referenced to my friend to buy there sunglasses be... もっと見る
企業が回答しました
企業情報
当該企業による記述
Urban Sunglasses, supported by a holding company active in the eyewear industry since 1988, strives to connect consumers with high-quality products. As a retailer of luxury sunglasses, Urban Sunglasses operates a vast network of suppliers and sales outlets across numerous countries worldwide. The company leverages its extensive experience in e-commerce and the eyewear sector to offer customers globally renowned brands, crafting a product and marketing strategy that aligns with contemporary dynamics.
連絡先
22 Lintons Lane, KT17 1DD, Epsom, 英国
- (+44) 740 568 59 06
- info@urbansunglasses.co.uk
- urbansunglasses.co.uk
4.7
優良
141件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 75％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service
Excellent service! I ordered 2 pairs of sunglasses to choose from. Returning one pair was easy and efficient. Exceptional customer service. I received the refund the following day in my account.
2026年6月26日
RB3025 silver mirror polarised.
Recently bought a pair a of silver mirror polarised RB3025 aviators. There was a tiny manufacturing flaw in one of the lenses though so I contacted CS and to cut a long story short; they replaced the glasses with a brand new flawless pair.
Brilliant communication throughout and I couldn't be happier.
Really nice people to deal with and the sunglasses were a great deal too at 41% discount from RRP.
Highly recommended official Ray Ban dealer from whom I'd buy again!
Thank you for such a great experience. 😊👍🏻
2026年6月30日
自発的なレビュー
Having placed an order
Having placed an order , the communication was first class . Unfortunately after receiving my sunglasses I had to return them due to being too big for my face. The return process was quick and the communication was even quicker. I received excellent communication throughout on WhatsApp. I will definitely will be buying again.
2026年6月22日
自発的なレビュー
URBAN SUNGLASSES からの回答
Hi Dear Customer,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Great sunglasses… so comfortable.
Great sunglasses… so comfortable.. arrived in the time stated and well packaged.. I would definitely recommend this company.. 👍🏼
2026年6月1日
URBAN SUNGLASSES からの回答
Hi Dear Linda,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Quick and safe delivery
Pairs of Ray Bans came in excellent quality. Ordered just before I start my holiday. Will definitely recommend Urban Sunglasses
2026年5月31日
URBAN SUNGLASSES からの回答
Hi Dear Alex,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
URBAN SUNGLASSES からの回答
Hi Dear Adina,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Well recently i bought rayban…
Well recently i bought rayban sunglasses through by urban sunglasses and my experience was very good and sunglasses
Was very amazing and also i was referenced to my friend to buy there sunglasses because they providing original sunglasses as per cheap rates for original stores and also i’m very i got that glasses at cheap price thank you so much to urban sunglasses
2026年5月29日
URBAN SUNGLASSES からの回答
Hi Dear Sanjay,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
URBAN SUNGLASSES からの回答
Hi Dear Alana,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
URBAN SUNGLASSES からの回答
Hi Dear Adeola,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Excellent customer service
After an unpromising start where I received my sunglasses in the wrong case, the customer service was superb! Very quick to communicate and take remedial action quite possibly the best customer service Ive ever had from an online retailer.
2026年6月3日
URBAN SUNGLASSES からの回答
Hi Dear Dawn,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
I have received my order
I have received my order. I was a bit disappointed that when i placed my order there was no out of order on the website.
2026年6月9日
自発的なレビュー
URBAN SUNGLASSES からの回答
Hi Dear Dennis,
Thank you for your time and 4-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Again great price and service
Again great price and service - kept up to date on delivery by what’s app.
Having used multiple sites in the past to order sunglasses this one can’t be beat on price or service!
Highly recommended
2026年5月26日
URBAN SUNGLASSES からの回答
Hi Dear Stephen,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
URBAN SUNGLASSES からの回答
Hi Dear Clive,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
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