Highly recommend Urban Sunglasses for their great customer service Ordered Rayban Jackie Ohh to replace a much loved & well worn pair. Delivery was fast, safe and item was well packaged and as des... ãã£ãšèŠã
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Recently bought a pair a of silver mirror polarised RB3025 aviators. There was a tiny manufacturing flaw in one of the lenses though so I contacted CS and to cut a long story short; they replaced... ãã£ãšèŠã
Purchased a pair of Ray-Ban sunglasses from this company and they were slightly larger than the ones that I was replacing. You can tell how professional a company is by how they respond to returns. I... ãã£ãšèŠã
After the initial order I was informed that the item was out of stock in the uk but it was available at their European wear house but would take 6-9 working days for delivery,unfortunately the item wa... ãã£ãšèŠã
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Urban Sunglasses, supported by a holding company active in the eyewear industry since 1988, strives to connect consumers with high-quality products. As a retailer of luxury sunglasses, Urban Sunglasses operates a vast network of suppliers and sales outlets across numerous countries worldwide. The company leverages its extensive experience in e-commerce and the eyewear sector to offer customers globally renowned brands, crafting a product and marketing strategy that aligns with contemporary dynamics.
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22 Lintons Lane, KT17 1DD, Epsom, è±åœ
- (+44) 740 568 59 06
- info@urbansunglasses.co.uk
- urbansunglasses.co.uk
4.7
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URBAN SUNGLASSES ããã®åç
Hi Dear Matty,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Style & Fashion
All good - delivery very efficient. Bargain price - excellent quality- very happy ð
2026幎5æ31æ¥
URBAN SUNGLASSES ããã®åç
Hi Dear Mark,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
My husbands loves his sunglasses
My husbands loves his sunglasses, thank you. They didn't have the size advertised but this was promptly. Fast delivery, would buy again.
2026幎5æ28æ¥
URBAN SUNGLASSES ããã®åç
Hi Dear Charlotte,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Quality glasses
Really pleased , well made considering the price great quality backing it up with good service
2026幎5æ29æ¥
URBAN SUNGLASSES ããã®åç
Hi Dear Chris,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Great service and fast response
Great service and fast response! Glasses were perfect
2026幎5æ27æ¥
URBAN SUNGLASSES ããã®åç
Hi Dear Donna,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Delivery was to wrong address butâŠ
Delivery was to wrong address but glasses are sound
2026幎5æ27æ¥
URBAN SUNGLASSES ããã®åç
Hi Dear Danny,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
URBAN SUNGLASSES ããã®åç
Hi Dear Charlie,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Quality product at a great price andâŠ
Quality product at a great price and fast delivery. Thank you
2026幎5æ18æ¥
URBAN SUNGLASSES ããã®åç
Hi Dear Judy,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Excellent glasses, confusing sizing guide
I give fours stars because the sunglasses were excellent ð but the fitting guide was a nightmare to understand. We bookmarked this page for a year before deciding to take the risk. The problem was from the dimensions given for the glasses we had no idea what size they were on the sizing guide on that page. Lucky the dimensions of the glasses were all we needed and to forget the sizing chart.
2026幎5æ18æ¥
URBAN SUNGLASSES ããã®åç
Hi Dear Peter,
Thank you for your time and 4-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Great choice and prices
Great choice and prices. Fast delivery. Whatâs not to like. ð
2026幎5æ25æ¥
URBAN SUNGLASSES ããã®åç
Hi Dear Christine,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Great purchase
Easy, great price, quick delivery and original product in its authentic packaging.
2026幎5æ17æ¥
URBAN SUNGLASSES ããã®åç
Hi Dear Sarah,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Exchanged a pair.of sunglasses i didntâŠ
Exchanged a pair.of sunglasses i didnt like. Cutomer service was excellent. 5 stars.
2026幎5æ23æ¥
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URBAN SUNGLASSES ããã®åç
Hi Dear Max,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
I'm not really someone to leave reviewsâŠ
I'm not really someone to leave reviews however I would like to give this company a 5 star due to customer service and the way they handle things. Long story short I purchased some Gucci sunglasses and when they arrived I noticed the case was faulty I contacted them at 6:30pm by 7pm they had replied offering a replacement case and immediate shipping.
Thankyou for resolving the issue and I will most definitely be returning in a few months when I loose this pair ð
2026幎5æ17æ¥
URBAN SUNGLASSES ããã®åç
Hi Dear Jordan,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Great price that exceeded discount fromâŠ
Great price that exceeded discount from any other site. Genuine product received very quickly. Highly recommend
2026幎5æ17æ¥
URBAN SUNGLASSES ããã®åç
Hi Dear Lynn,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Amazing customer service
Amazing customer service, transaction was very smooth. Item arrived in very good condition. Product i purchased was immaculate. Definitely would buy more soon.
2026幎3æ19æ¥
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URBAN SUNGLASSES ããã®åç
Hi Dear Noriel,
Thank you for your time and 4-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Bought an original pair of GucciâŠ
Bought an original pair of Gucci sunglasses from this company. It was 30% cheaper than the price at Manchester airport. They went out of their way to get the delivery on time and were very responsive with my queries. Will definitely recommend and use again.
2026幎4æ28æ¥
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URBAN SUNGLASSES ããã®åç
Hi Dear Shofiqul,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Would recommend
Quick delivery on items and found genuine raybans much cheaper than other places. Helpful communication with customer service via WhatsApp when one item was delayed and issue quickly resolved. Would recommend to a friend and use the site again ððœ
2026幎4æ30æ¥
URBAN SUNGLASSES ããã®åç
Hi Dear Jodie,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
I ordered two pairs of Prada sunglassesâŠ
I ordered two pairs of Prada sunglasses (PRA51S and PRA57S Polarised) and Iâm very satisfied. The products are original, wellâpackaged, and exactly as described.
The delivery was fast and safe, each parcel having its own Royal Mail tracking number. Communication was clear, with updates at every step.
I recommend Urban Sunglasses for their reliability and product quality.ð«¶ð
2026幎4æ22æ¥
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URBAN SUNGLASSES ããã®åç
Hi Dear Galina,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Counterfeit sunglasses
I bought some Gucci sunglasses from Urban sunglasses because they were a slightly better offer than elsewhere and had a quick delivery time. However, when they arrived they turned out to be fake. They are quite good fakes, it is not obvious at all, however I have a good idea of what to look out for and had already tried the sunglasses on in the store so I knew how they were supposed to fit. Luckily I got my money back, but having seen reviews on here with similar experiences, I worry that this is intentional, fraudulent behaviour.
The glasses were still £170, so not cheap at all, and I ended up getting real ones for £200. So definitely not worth the risk, would avoid and go elsewhere.
2026幎5æ1æ¥
URBAN SUNGLASSES ããã®åç
Hi Dear Anne,
Weâre very sorry for the experience you had, and we completely understand your concerns.
All sunglasses sold on our website are sourced from authorised sellers, and we guarantee that they are 100% authentic. However, in very rare cases, issues such as packaging differences, manufacturing faults, or mix-ups involving returned items can unfortunately occur.
We only wish you had shared the issue you noticed with us directly, as we could have investigated it much more quickly. We take these kinds of complaints extremely seriously and would never knowingly sell counterfeit products. We have already arranged a return and full refund for your order.
We sincerely apologise for the inconvenience caused. If you contact us directly and explain your concerns about the product, it may be much easier for us to investigate the issue properly and help resolve the situation.
Warmest regards,
Urban Sunglasses Team
5 star service
I Bought some sunglasses for my partners birthday, they came quicky after ordering, unfortunately they were not her style, i contacted the urban sunglasses service team and they were excellant at sorting out the refund....quick and easy, no hassles.
Definately will use them again. top class service.
2026幎4æ29æ¥
URBAN SUNGLASSES ããã®åç
Hi Dear Paul,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
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