Urgalaxy レビュー 67

I ordered 3 phone cases from Urgalaxy.com Tempered glass & name they were supposed to be but are not.
They arrived finally & did not fit my phone, emailed them back & forth for a long time sending pics info & everything they asked for, confirming correct phone style & problem.
They offered a change of product which I declined.
Asked for a refund, Devin who was emailing me back said I had to return to an address in China, I told him I ordered from US but he said that once the product was returned & scanned by China office a refund would be issued.
So not only am I out of pocket for cases but also return amount.
Tracking of parcel shows,' Addressee not available' which I supected.
DO NOT ORDER FROM URGALAXY CHEAP, NASTY & IF YOU WANT A REFUND, NOT GOING TO HAPPEN.

La cover è davvero bella e sembra resistente. La personalizzazione con il mio nome è venuta perfetta. Peccato solo che la confezione fosse un po' piegata.

The logo I wanted came out fine. Case feels sturdy, but the edges are slightly sharper than I expected. Still, I'm happy overall.

The case looks great and the custom text came out clear. Only thing is it's a little slippery when holding, so I'm careful.

Awful plastic case. Not glass
Really cheap and nasty

Fits my phone like a glove and feels solid. Love the minimal look and the slight shine of the glass back.

Die Hülle ist sehr hochwertig und die Gravur sieht super aus. Macht richtig Freude, sie zu benutzen.

The glass finish feels really smooth and shiny. I didn't even expect it to look this elegant on my phone. Very happy with it!

Very different from what I ordered. Not ordering here anymore.

I gave this to my friend with her initials on it. She was thrilled! Simple, but it really feels personal.

Absolutely frustrated with the my purchase.. not that much about the money that was not worth for the case but about the case itself..
Case was nothing like advertised on the website. The whole Magsafe and engraving thing was nothing but plain 2D copy paste picture. No texture.. nothing. And the case material absolute NOT tampered glass but just a cheap plastic that I could have bought for couple of pounds. If you are reading this than save your money or better invest in other, decent case.

The case turned out nice and the personalized name looks great. l thought adding it might cost extra but they didi ti for free very friendly support

Ordered a case with her name on it as a surprise. I forgot to enter the name at first, but they added it after I emailed them. She loved it, and it feels high quality too.

Case does not fit. The phone is not protected on either side. They make you jump through hoops and make very difficult to return. Do not buy

I just got my phone case. NOTHING at all like the picture. DO NOT WASTE YOUR MONEY!!!! Complete scam. IT IS PLASTIC NOT GLASS!!!!! It's not Magsafe either. They completely lied about everything.

Bought this case for my husband and he hasn't taken it off. Fits the phone perfectly. Excellent quality.

After waiting for a month for my 1st order the 2 phone cases didnt fit my phone. I reached out to customer service and I had to take all kinds of pics of the make of my phone to "prove" I didn't order the wrong one, right along w pics of their phone cases they sent. One phone case was shattered on top of it not fitting. They issued me a code to replace the one that was broke. I went back and forth and finally got a code to replace both. I order 2 more cases and they got here a little faster but again one of the cases they sent was the wrong one. So out of 4 cases I can use one. I reached out AGAIN and they issued me another code. I let it be known that I wasn't interested in a code to just give me my money back. Once I let that be known I haven't received any responses from them since. I email them everyday thinking they will get tired of me and just give me my money back. Its been weeks and nothing still.

Phone case was to be tempered glass and engraved. Showed up and is cheap plastic. Nothing like what it was shown to be. I asked for a refund and was told it can't be returned "because it is personalized." They offered a coupon to buy more garbage products from them. Lol

Totally rubbish i had ordered it ,never received a confirmation of purchase and tracking numbers is gave my name for the engraving. Forgot to order the trempé protection glass so ordered an other one toal 54pounds received 15 later out of nowhere 2 rubbish phone cover a flimsy plastic instead of trempé glass and no engraving. Totally rubbish a bunch of thieves and no adress to complain to and cant received emails when ask to send mine a cunning company and I got no one to turn to.

Picture of the phone case on their website is completely different from what is received. PayPal involved and eventually offered a full refund, but only once item is send back. This costs over £10 which means hardly any refund. So guess I'm stuck with a cheap nasty phone case. Don't be fooled by shiny phone cases on the website, it's not what you receive