Arrived promptly, well packaged. High quality product. We used at sea and it floated beautifully on the surface and gradually sunk beneath the waves as the tide carried it away.
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レビュアーのコメントを見てみましょう
Such a beautiful urn, absolutely perfect for our cat, she was such a sweet tiny little girl and this earn encapsulated her perfectly, so much so, I intend to order a second one and split the ashes be... もっと見る
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The communication with me was very good and sympathetic. And the pillow urn looks perfect for my husband's ashes. The parcel arrived in perfect condition and quickly. I will definitely recommend '... もっと見る
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The urns are beautiful, and the customer service was exceptional. They were shipped to New York and arrived safely. The company also honored a price match I found, which I truly appreciated. We’re so... もっと見る
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企業情報
Urns For Angels について
当該企業による記述
Urns For Angels is a family-run business helping families choose cremation urns and ashes jewelry for the people and pets they love. Most people have never had to choose an urn before, so when you call or write to us, a real person helps you with the size, the style and getting it to you in time.
Today we serve thousands of families across the United Kingdom, the United States, Canada, Europe, Australia and around the world. Every piece in our collection is hand-selected for quality, meaning and craftsmanship.
What you can expect from us:
- Designer urns, keepsakes and memorial jewelry, chosen with care
- A small, dedicated team who do this every day and answer every message personally
- Tracked delivery worldwide
- No customs fees on delivery: on international orders, import duties and taxes are paid in advance, so there is never a customs bill or courier payment request at your door
Talk to us:
- UK: +44 20 4572 8870
- US: +1 (929) 930-4010
- Canada: +1 (778) 745-3280
- Email: contact@urnsforangels.com
- Live chat: the chat button on every page of our website
Three addresses, one team:
- London: 128 City Road, London EC1V 2NX
- New York: 1178 Broadway, 3rd Floor #3951, New York, NY 10001
- Vancouver: 329 Howe Street #1304, Vancouver, BC V6C 3N2
About our reviews
We have been collecting reviews on Trustpilot since 2022, and they come from families in many different countries. Given the sensitive nature of what we do, many families choose not to leave a review, and we deeply respect that. The reviews here represent only a small portion of the families we have had the privilege of helping. We are grateful to every one of them, whether or not they share their story publicly.
Visit us at www.urnsforangels.com.
Thank you.
~ Paul Levy, Founder
連絡先
128 City Road, EC1V 2NX, London, 英国
- 020 4572 8870
- contact@urnsforangels.com
- urnsforangels.com
4.8
優良
1033件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
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Urns For Angels からの回答
Thank you, Robert. Finding exactly what you had in mind is what we hope for every time. We appreciate you choosing us.
Urns For Angels からの回答
Thank you, David. Thoughtful is what we ask of ourselves here, so it's genuinely good to hear it landed that way. We appreciate the recommendation.
Beautiful keepsake
At first thought it too big
But it is such a beautiful urn
Many friends have admired it
Got use to the size now
It is so different from others I
Have looked at and thank you
So much for producing such a
Lovely keepsake
I am so very pleased with this
Purchase
Kind regards
Elizabeth Atkinson
2026年6月23日
Urns For Angels からの回答
Elizabeth, this is such a warm review to receive, thank you. Size can take a little while to settle with you, so we're glad it did, and that friends have been admiring it. Thank you for trusting us with something so personal.
Unfortunately our urn arrived broken…
Unfortunately our urn arrived broken and without sealant strips. I emailed customer services and never heard back.
2026年6月16日
Urns For Angels からの回答
Niki, I'm so sorry your urn arrived damaged, and that there was nothing in the box to show you how it opens. That isn't good enough, and I want to fix it for you.
Your review was the first we knew anything was wrong. I tried to call you this morning but couldn't reach you, and I've also emailed you directly. We've recently moved to a QR code in the box that opens the instructions on your phone, as part of making our packaging more eco-friendly, but a small number of orders went out before it was working properly, and yours was one of them. That's on us, and it's now sorted. Once we're in touch I'll get your urn put right and make sure you have the sealing strips, which are inside the packaging but easy to miss when there's nothing there to point them out.
Please reply here or call me back whenever you're ready. We'll look after you.
Paul Levy
Founder, Urns For Angels
Urns for Angels have wonderful Urns
Firstly, Urns for Angels do have a wonderful selection of Urns. And it is easy to reach their representative on the phone. However when I just needed help to open the Urn I ordered, I found the company slow to take initiative to help me, and there were no instructions accompanying the Urn on its arrival. Finally following several phone calls from myself requesting help, the issue was resolved. Apart from that the Urn itself is beautiful and I am delighted with it.
2026年5月19日
Urns For Angels からの回答
Diana, thank you for this, and for your kind words about our range and the help you had over the phone.
You're right that your urn should have come with clear instructions for opening it, and it didn't. We've recently moved to a QR code in the box that loads the opening guide on your phone, as part of making our packaging more eco-friendly, and a small number of orders went out before it was working properly, yours among them. That left you having to come back to us to find out how the piece opened, which I'm sorry about, and it's now been put right.
I'm glad we got there, and that the urn is exactly as it should be for you. Thank you for taking the time to share this.
Paul Levy
Founder
Urns For Angels
This is a Lovely Tribute.
This is a Lovely Tribute to my Darling Wife. Beautifully made and looks good in our lounge. Very well done, top service.
2026年6月19日
A great site and good service with a quality product
It was a very easy site to use and you get what you have ordered with some very nice extra touches. I was very pleased with the whole service and would recommend them highly.
2026年6月17日
Delivery was efficient
Delivery was efficient
Think the products are very overpriced but people are vulnerable at a time of bereavement so pay .
I would like to know why they are so expensive?
2026年6月10日
Urns For Angels からの回答
Thank you, and I'm glad the delivery ran smoothly for you. Your question is a fair one, so I'll answer it plainly. The piece you chose, with its oily green glaze, is handmade and hand-glazed by a single artisan, every one finished individually rather than turned out on a production line. The price reflects that craft and the materials behind it, nothing more. We hold ourselves to the opposite of what you've suggested: we never price around grief, and in your case the piece was actually bought at a discount, below its usual price. For families who need a gentler cost, we also carry simpler, more budget friendly options, and we would always rather help someone find the right piece than see them priced out. If there is ever anything we can help you with, you are welcome to reach out to us directly.
Paul Levy
Founder, Urns For Angels
Very helpful - an excellent customer experience
I had a query about the size of the container to use for the dear relative's remains. Paul dealt with my question with great sensitivity and kindness and subsequently arranged for a very quick despatch of the item, which we are delighted with. Online communications were dealt with quickly and efficiently as well.
I would definitely recommend this company. Thank you for helping to make this difficult time easier 💜
2026年6月12日
Urns For Angels からの回答
Thank you for this, and I'm sorry for your relative's passing. Questions about the right size are so important to get right, and I'm really glad I could help you with the care it deserved and then get the piece out to you quickly. It means a great deal to hear we made a hard time a little easier. Thank you for recommending us, and for letting us help.
Paul Levy
Founder, Urns For Angels
So impressed with this option
So impressed with this option, it was just perfect of what my mum would want.
The item is beautiful, I purchased some notes so people could add their own message into the pillow.
Mum floated out with the waves, disappeared a few minutes later. Certainly enough time for some words and a prayer.
Loved the memorial page (free access) to know where her earthly presence was returned to and where we can go back and think of her. Absolutely priceless
2026年5月23日
Urns For Angels からの回答
Thank you for sharing something so moving, and I'm so sorry for your mum's passing. The image of her floating out with the waves, with time enough for words and a prayer, is exactly what this piece is meant to give a family. I'm so glad the message notes let others be part of it, and that the memorial page means you have somewhere to return to and think of her. That you'd call it priceless is the highest thing we could hope to hear. We'll be thinking of you, and thank you for letting us be part of her goodbye.
Urns For Angels からの回答
Thank you. Easy ordering and fast, dependable delivery are exactly what we aim to give, and we know how much it matters that we're reliable for you and the families you look after. We appreciate you choosing us.
Beautiful ceramic urn
This was a beautiful ceramic Urn thank you. Took a couple of weeks to come but worth the wait, can tell hand made and lovely quality ceramic. Feels very smooth and nice to touch with the matt finish looks lovely quality unlike some cheaper alluminuim ones i have seen of same design. Worth paying double price for quality ceramic. Mine was for small adult so perfect size for my Mum. I ordered the white teardrop shape with small gold heart in middle. Its beautiful. Definately recommend this business. Thank you so much xx
2026年5月18日
Urns For Angels からの回答
Thank you for such a lovely, detailed review, and I'm so sorry about your mum. You've described exactly why we work the way we do: the white teardrop with the little gold heart is handmade in solid ceramic, which is why it took the couple of weeks it did, and why it feels smooth and substantial in the hand rather than like the cheaper aluminium versions of the same shape. I'm so pleased the size was right for her and that the quality showed. Thank you for trusting us to hold her, and for recommending us.
Excellent service and products
2026年6月8日
Urns For Angels からの回答
Thank you. Getting both the service and the piece itself right is what we set out to do every time, so it's good to know we managed both for you. We're grateful you chose us with something this personal.
Such a beautiful pet urn
Such a beautiful urn the delivery was quicker than expected would recommend
2026年6月5日
Urns For Angels からの回答
Thank you, and I'm sorry for your pet's passing. It's lovely to hear the urn was beautiful and reached you sooner than you expected. We always try to get these to you without a long wait. Thank you for recommending us, and for letting us look after them.
Double Heart Companion Urn
I am very pleased with the double heart companion urn I purchased for my parents. They were married on Valentines Day so, to me the urn is very symbolic. The urn was packaged very well, arrived without any damage and arrived in just a few days. It looks beautiful. I plan to purchase some type of biodegradable product to tie them together when placed in the ocean water. I will recommend Urns For Angels to family and friends
2026年6月2日
Urns For Angels からの回答
Thank you for sharing this, and I'm sorry for the loss of both your parents. A double heart companion urn for two people married on Valentine's Day is such a fitting choice, there's real meaning in that, and it's lovely it arrived safely and beautifully to you. If it helps when the time comes, do get in touch and we can point you to a suitable biodegradable option to keep them together for the ocean. Thank you for planning to recommend us, and for trusting us with both of them.
I placed the order
I placed the order, which was confirmed, I was told when the item would be delivered and it was delivered on time; it was well packaged, as the item is fragile and could have been damaged if not packed property.
2026年6月3日
Urns For Angels からの回答
Thank you for this. Order confirmed, a clear delivery date, arriving on time and packed properly for something fragile, that's the whole process running as it should, with nothing left to chance. I'm glad the piece reached you safely. We appreciate you trusting us with something this important.
Absolutely beautiful piece of art
Absolutely beautiful. Amazing quality. A really lovely final resting place for our sadly missed cat
2026年6月2日
Urns For Angels からの回答
Thank you, and I'm so sorry about your cat. To hear the piece is a really lovely final resting place for a companion who's so missed means a great deal, that it feels like a piece of art is exactly what we'd hope for them. Thank you for letting us be part of looking after them.
Bronze ball with diffuser
Bronze ball with diffuser. Very lovely urn which does not look like an urn, well made in Italy.
2026年6月2日
Urns For Angels からの回答
Thank you. You've touched on something we hear often about this one: a piece that holds real meaning without looking like a conventional urn is exactly what a lot of families are looking for. It's beautifully made in Italy, and I'm really glad it was right for you.
Urns For Angels からの回答
Thank you for this. Quick delivery, true to its description and arriving in perfect condition is exactly what we aim for every time. We're grateful you chose us with something this personal.
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