Arrived promptly, well packaged. High quality product. We used at sea and it floated beautifully on the surface and gradually sunk beneath the waves as the tide carried it away.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Such a beautiful urn, absolutely perfect for our cat, she was such a sweet tiny little girl and this earn encapsulated her perfectly, so much so, I intend to order a second one and split the ashes be... もっと見る
企業が回答しました
The communication with me was very good and sympathetic. And the pillow urn looks perfect for my husband's ashes. The parcel arrived in perfect condition and quickly. I will definitely recommend '... もっと見る
企業が回答しました
The urns are beautiful, and the customer service was exceptional. They were shipped to New York and arrived safely. The company also honored a price match I found, which I truly appreciated. We’re so... もっと見る
企業が回答しました
企業情報
Urns For Angels について
当該企業による記述
Urns For Angels is a family-run business helping families choose cremation urns and ashes jewelry for the people and pets they love. Most people have never had to choose an urn before, so when you call or write to us, a real person helps you with the size, the style and getting it to you in time.
Today we serve thousands of families across the United Kingdom, the United States, Canada, Europe, Australia and around the world. Every piece in our collection is hand-selected for quality, meaning and craftsmanship.
What you can expect from us:
- Designer urns, keepsakes and memorial jewelry, chosen with care
- A small, dedicated team who do this every day and answer every message personally
- Tracked delivery worldwide
- No customs fees on delivery: on international orders, import duties and taxes are paid in advance, so there is never a customs bill or courier payment request at your door
Talk to us:
- UK: +44 20 4572 8870
- US: +1 (929) 930-4010
- Canada: +1 (778) 745-3280
- Email: contact@urnsforangels.com
- Live chat: the chat button on every page of our website
Three addresses, one team:
- London: 128 City Road, London EC1V 2NX
- New York: 1178 Broadway, 3rd Floor #3951, New York, NY 10001
- Vancouver: 329 Howe Street #1304, Vancouver, BC V6C 3N2
About our reviews
We have been collecting reviews on Trustpilot since 2022, and they come from families in many different countries. Given the sensitive nature of what we do, many families choose not to leave a review, and we deeply respect that. The reviews here represent only a small portion of the families we have had the privilege of helping. We are grateful to every one of them, whether or not they share their story publicly.
Visit us at www.urnsforangels.com.
Thank you.
~ Paul Levy, Founder
連絡先
128 City Road, EC1V 2NX, London, 英国
- 020 4572 8870
- contact@urnsforangels.com
- urnsforangels.com
4.8
優良
1033件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent communication
Excellent communication. Nice urn and suitable for water burial. Many thanks.
2026年5月27日
Urns For Angels からの回答
Thank you, Sarah. Clear communication matters to us, and I'm glad the piece was right for the water burial you had planned. We hope it gives a peaceful goodbye, and thank you for letting us be part of it.
Excellent customer service and speedy…
Excellent customer service and speedy delivery. Beautiful and unique urn which is perfect to home my beloved boy.
2026年5月28日
Urns For Angels からの回答
Thank you for this, and I'm so sorry about your beloved boy. Finding something beautiful and a little bit unique to home him is exactly what these pieces are for, so it means a great deal to hear it felt perfect for him. I'm glad the service and delivery matched. Thank you for letting us be part of looking after him.
Urns For Angels からの回答
Thank you. A nice piece and great service are what we set out to deliver every time, so it's good to know both were there for you. We're grateful you placed something this personal with us.
Fast delivery; great quality Greyhound urn/statue
Fast delivery, considering overseas shipment. Good communications on response to a question on tracking. Excellent product value for the price.
2026年5月12日
Urns For Angels からの回答
Thank you for taking the time, especially as this one had to travel to you overseas. Getting it to you quickly across that distance, keeping you informed when you had a tracking question, and giving you real value for the price are exactly what we aim for. I'm really pleased the greyhound piece was right for you.
Good company but disappointing product
Good communication throughout and delivered on time. However, although the urn was well made i am disappointed with the colour. It was described as cream but is a pinky peach colour which is not very masculine for my husband's ashes. I am considering returning it.
2026年5月21日
Urns For Angels からの回答
Thank you for the kind words on the communication and delivery, and I'm sorry the colour wasn't what you pictured. Cream reading warmer than expected, with that pinky-peach tone, isn't the impression we want our listings to give, especially for your husband's piece, and we've taken it on board to review the colour description and photography so it reflects the true shade more closely. If you're still not settled with it, we'd genuinely welcome hearing from you so we can see what we can do. I'm sorry for the passing of your husband, and grateful you chose us to hold his ashes.
Amazing company
Amazing company! Great communication! A real personal touch. Would highly recommend 👍
2026年5月11日
Urns For Angels からの回答
Thank you for this. A real personal touch is the thing we care about most, because there are people behind every order who understand what it represents, so to have that singled out means a lot. We're grateful you'd recommend us.
Urns For Angels からの回答
Thank you for this. "Beautiful" is exactly what we hope every piece will be, so it's good to know yours was. We're grateful you placed something this personal with us.
The urn is beautiful but please check
The urn is beautiful but I checked the measurements on what it would hold and my hubby would fit … he didn’t so please please check the fitting guide as the weight against the product is misleading .. I did receive a phone call but sadly nothing they could do but took my views on board
2026年5月11日
Urns For Angels からの回答
Thank you for the kind words about the urn, and I'm sorry it sat smaller against your needs than you expected. I did speak with you personally about this at the time. Your point about the guidance was a fair one, and we've since updated more of the copy in our descriptions and pointed more clearly to our size guide calculator, so the capacity is easier to judge before ordering. I'm sorry we couldn't resolve it the way you'd hoped on this occasion.
So pleased with the Urn
So pleased with the Urn, prompt service & kept me updated of when to expect my order. Thank you
2026年5月11日
Urns For Angels からの回答
Thank you, Lynda. Prompt service and keeping you updated on when to expect your order are exactly what we aim to get right, so nothing feels uncertain along the way. I'm really pleased the urn was right for you.
Beautiful cremation box
Beautiful cremation box. Absolutely perfect as we expected. Quick delivery easy to order and excellent service.
2026年5月17日
Urns For Angels からの回答
Thank you for this. Beautiful, exactly as expected, quick to arrive and easy to order, that's the whole experience we want for you, so it's lovely to know it came together. We're grateful you trusted us with something this important.
Perfect heart shaped urn for mom
It has been a difficult process choosing the correct location & final resting place for mom. We finally found it & you guys. The biodegradable heart shaped urn is absolutely perfect. I couldn't be more happy, ordered delivered & presentation as promised. A difficult process made easier. Mom would have loved her urn. Its so pretty & brings us comfort too. Bonus my dad cant be at the burial hes poorly so wrote a note to attach to the urn in the little frame now attached to the top ready for our goodbye
2026年5月10日
Urns For Angels からの回答
Thank you for sharing something so personal, and I'm so sorry for your mom's passing. Choosing the right resting place is one of the hardest things to get right, so to hear the biodegradable heart was absolutely perfect for her, and that we made a difficult process a little easier, means more than I can say. The note your dad wrote, now tucked into the little frame on top because he can't be at the burial, is a beautiful touch. We'll be thinking of your family as you say goodbye. Thank you for letting us be part of honouring her.
Absolutely thrilled with the service
Absolutely thrilled with the service. The urn is so beautiful and of exceptional quality. I would highly recommend and I’m so pleased I chose this company. Thank you.
2026年5月11日
Urns For Angels からの回答
Thank you for this. There are a lot of places you could have gone, so it means a great deal that you chose us and came away thrilled with the service. Hearing the urn is both beautiful and of the quality it should be is exactly what we hope for with every piece. We're grateful you placed something this important with us, and for the recommendation.
A very satisfied customer
Clear descriptions and guidance. Kept updated re the progress of my order. Delivered as promised. The Urn, though for such as sad occasion, is absolutely beautiful. Thank you for restoring my faith following a disastrous dealing with another company who never used my name and then lost my order.
I would strongly recommend your company and products to anyone.
Thank you.
2026年5月5日
Urns For Angels からの回答
What a thing to read, thank you. I'm sorry your first experience elsewhere was so poor, being treated like an order number and then let down is the last thing anyone needs at a sad time. We only ever want to do the opposite: use your name, keep you informed, and deliver exactly what we promised. To know we helped restore a bit of faith after that, and that the urn itself is beautiful despite the sad reason behind it, means a great deal. We're truly grateful you gave us the chance, and for recommending us so warmly.
Wonderful service
Wonderful service. I ordered the small heart urn for my dog that recently passed away and it’s beautiful! It arrived very well packaged to protect it during transit. I was kept updated on my order with lovely sensitive emails.
Would definitely recommend Urns For Angels ❤️
2026年5月11日
Urns For Angels からの回答
I'm so sorry about your dog, losing them leaves such a gap. It means a lot to hear the little heart urn turned out beautiful and reached you safely, and that the emails along the way felt sensitive rather than just functional, because that side matters to us just as much as the piece itself. Thank you for recommending us, and for letting us be part of giving your companion such a special resting place.
Great communication
Great communication, item just as described, really pleased with the urn.
2026年5月11日
Urns For Angels からの回答
Thank you for this. Clear communication and a piece that's just as described are exactly what we aim for, so nothing feels uncertain at a time when it shouldn't. I'm really pleased the urn was right for you. Thank you for trusting us with something so important.
peaceful heart urn
Ordered a peaceful heart urn arrived very well packed it a beautiful very well crafted I was amazed how lovely it was far better than l expected would highly recommend urns for angels.they keep you well updated.
2026年5月15日
自発的なレビュー
The box is beautiful
The box is beautiful, ordering was easy and delivered within promised timescale. Loved personal note.
2026年5月6日
Urns For Angels からの回答
Thank you for this. I'm so glad the box was beautiful, the ordering was simple and it arrived right when we said it would, that reliability matters to us, especially with something this personal. And it's lovely to hear the note meant something too; there are real people here who care about what each piece represents. Thank you for trusting us with something so important.
Urns For Angels からの回答
Thank you for this, it really brightened our day. The little note matters to us, it's our way of letting you know there are real people here who care about what this piece means to you. I'm so glad it reached you quickly and that it meant something. Thank you for trusting us with something so important.
Cant Thank you enough
Cant Thank you enough, Picking an urn that is suitable for my cat Loki was very important to me. I was so happy when received it exactly what I was looking for,
It is beautiful
It came very quickly & well packaged
Highly recommend this company
Many Thanks
2026年4月7日
Urns For Angels からの回答
Thank you for this, and I'm so sorry about Loki. Choosing the right piece for someone who mattered so much is such an important thing to get right, so to hear it was exactly what you were looking for, and that it arrived quickly and safely, means a great deal to us. I hope it brings you comfort having him home. Thank you for trusting us to honour him, and for the lovely recommendation.
Urns For Angels からの回答
Thank you for this. I'm really glad the piece met the mark on quality, and that keeping you updated through delivery made the experience an easy one. Thank you for trusting us with something so important.
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