my first time ordering from this company because i heard good reviews but when i received two jeans, they werent true to size. when i went to try on the jeans the button fell off. very unprofessional... ãã£ãšèŠã
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Every single clothing item is absolutely beautiful and comfortable too! My package came quite quick and well packaged! Iâm already looking forward to order more! Love this place so much!
The quality of the clothes is actually horrendous. They don't fit as shown on the model, even though I bought the correct sizes. The fabric is so incredibly thin, and itchy as well. I had originally b... ãã£ãšèŠã
For the price, Iâm not sure itâs worth it. The fabric choses are excellent. They use a lot of recycled fibers and cottons. However, I was a bit disappointed when I opened the package and saw so many l... ãã£ãšèŠã
3.1
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Trustpilot ã§ã¯ãæ¬ç©ã®äººéã«ããã³ã³ãã³ãã«éãã眮ããŠããŸãããã ãããã®äŒæ¥ã¯è¿ä¿¡åçš¿ã®äœæã«åœ¹ç«ã€ AI æ¯æŽããŒã«ã«ãã¢ã¯ã»ã¹ããããšãã§ããŸãã
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Wished they were longer
I really loved the jeans, wished they were a bit longer. I ordered the longest pair and they still didn't reach to the end. Also I thought that I already paid for delivery in the beginning because the jeans were so expensive but I had to pay an extra like 26 dollars. Other then that I like the colour but not really worth it if you're tall like Im 6'0 feet.
2026幎5æ15æ¥
us.motelrocks.com ããã®åç
Hi Abigail, thank you for leaving a review. I appreciate your feedback regarding the lengths available for our jeans and this will be passed on to the relevant teams - we are always working to improve! I apologise for the unexpected delivery charges - in Canada you are required to cover any customs/duty charges upon delivery so I am sorry if this hasn't been made clear in our shipping policy.
Motel x
Everything fit amazing and love howâŠ
Everything fit amazing and love how long the pants are
2026幎5æ18æ¥
us.motelrocks.com ããã®åç
Hi Kelbi, thank you for leaving a review. I am so pleased to hear that you have been happy with your order and hope to see you shopping with us again!
Motel x
i love the quality!
2026幎5æ20æ¥
us.motelrocks.com ããã®åç
Hi Sori, thank you for your review. I am so pleased to hear that you have been happy with your order and I hope to see you shopping with us again!
Motel x
great overall
My jeans were too big originally. The return was pretty easy and new pair of jeans came perfectly
2026幎5æ20æ¥
us.motelrocks.com ããã®åç
Hi Adrieane, thank you for leaving a review. I am so pleased to hear that you have been happy with the returns service provided and I hope to see you shopping with us again!
Motel x
I ordered this dress for my high schoolâŠ
I ordered this dress for my high school graduation. I payed extra for 2-3 day shipping and it didnât come on time for my graduation. I ordered it on the 19 and it came on the evening of the 23. Very disappointing.
2026幎5æ19æ¥
us.motelrocks.com ããã®åç
Hi Nili, I am sorry to hear that your parcel did not arrive when expected - please make sure to reach out to the customer service team if you have any delivery issues as they will be able to take a look into this further for you. I apologise for the inconvenience caused.
Motel x
came in quick
came in quick, looks just like the pictures on the website and the quality is extremely comfy. especially for the mesh shirts, i could sleep in them if i wanted to!!
2026幎5æ4æ¥
us.motelrocks.com ããã®åç
Hi Carley, thank you for leaving a review. I am so pleased to hear that you have been happy with your order and the delivery service provided - I hope to see you shopping with us again!
Motel x
i didnât get my package and i canâtâŠ
i didnât get my package and i canât even track it. i never buy expensive clothes for myself and this was supposed to be a treat to myself and i have no idea where it is
2026幎5æ11æ¥
us.motelrocks.com ããã®åç
Hi Danica, I am sorry to hear that you are having trouble with your shipment tracking . It looks like the tracking link provided with your order confirmation has recent updates - if you need any further information please make sure to reach out to the customer service team.
Motel x
My shirt showed up with a ripped seamâŠ
My shirt showed up with a ripped seam under one of the armpits and the picture showed a zipper on the back, but the zipper was on the side and didnât filly unzip.
2026幎5æ18æ¥
us.motelrocks.com ããã®åç
Hi Lex, I am sorry to hear that this has happened - I can see that you have reached out to the customer service team and someone will be in touch with you as soon as possible to get this resolved. I apologise for the inconvenience caused.
Motel x
My package has no new info after a weekâŠ
My package has no new info after a week and a half
2026幎5æ18æ¥
us.motelrocks.com ããã®åç
Hello, I am sorry to hear that you have not yet received your parcel - it looks like there has been a tracking update within the last few days. Please reach out to the customer service team so that they can provide you with any further information you need!
Motel x
My package is nowhere to be foundâŠ
My package is nowhere to be foundâŠ. Not in my front door and not in my mailbox. Please get back to me
2026幎5æ18æ¥
us.motelrocks.com ããã®åç
Hi Paige, I am sorry to hear that you have not been able to locate your parcel - I can see that you have reached out to the customer service team and they will take a look into this further for you as soon as possible. I apologise for any inconvenience caused.
Motel x
Wrong item
Sent me the wrong item and now I have to return it, and the item I originally wanted is now out of stock.
2026幎5æ15æ¥
us.motelrocks.com ããã®åç
Hi Lee, I am very sorry to hear that you had received the incorrect item and that this has now sold out - we will be reviewing this with our warehouse and I apologise for the inconvenience that this has caused.
Motel x
Quality of the product was very good &âŠ
Quality of the product was very good & it came in a timely fashion!
2026幎5æ15æ¥
us.motelrocks.com ããã®åç
Hi Mary, thank you for your review. I am so pleased to hear that you have been happy with your order and the delivery service provided - I hope to see you shopping with us again!
Motel x
return/exchange
jeans were so well made sizing is so accurate and has such a great range, also my return/exchange was made so easy!!
2026幎5æ8æ¥
us.motelrocks.com ããã®åç
Hi Adele, thank you for your review. I am glad to hear that you have been happy with your order and the returns service provided - I hope to see you shopping with us again!
Motel x
I didnât receive my package even thoughâŠ
I didnât receive my package even though it says delivered!
2026幎5æ13æ¥
us.motelrocks.com ããã®åç
Hi Amulya, I am sorry to hear that you have not received your parcel - please make sure to reach out to the customer service team so that they can help you out. I apologise for the inconvenience caused.
Motel x
us.motelrocks.com ããã®åç
Hi Alex, I am very sorry to hear that you have not received your order - I can see that you are currently in touch with the customer service team regarding this issue, please make sure to keep in touch so that they can get this resolved as soon as possible for you. I apologise for any inconvenience caused.
Motel x
Loved the clothes
Loved the clothes, happy to see that it shipped in my mailing box. Will buy again!
2026幎5æ6æ¥
us.motelrocks.com ããã®åç
Hi Simone, thank you for leaving a review. I am so pleased to hear that you have been happy with your order and I hope to see you shopping with us again soon!
Motel x
SHEIN QUALITY
SHEIN QUALITY. Makes sense because everything is from china but genuinely some of the worst quality pieces i've ever felt. Overpriced SHIT
2026幎5æ11æ¥
us.motelrocks.com ããã®åç
Hi Zoe, I am very sorry to hear that you have not been happy with your order and your feedback will be passed on to the relevant team. I apologise for any inconvenience caused.
Motel x
runs way too big
I bought two pairs of pants in my usual size and after referring to the size chart, and they were SO big and long! My initial thought was maybe they sent the wrong size. Sizing was also very inconsistent between the two styles.
2026幎5æ11æ¥
us.motelrocks.com ããã®åç
Hi Anna, I am sorry to hear that you have experienced an inconsistency with the sizing of your items - please make sure to reach out to the customer service team with some further details of the issue so that they can help you out. I apologise for any inconvenience caused.
Motel x
sizing
sizing is different then regular places, but if you know your size then their jeans fit great!!
2026幎5æ11æ¥
us.motelrocks.com ããã®åç
Hello, thank you for your review. I am glad to hear that you have found your fit in the jeans and hope to see you shopping with us again!
Motel x
I always buy the same pants in the sameâŠ
I always buy the same pants in the same style, not sure if itâs the material or what but my most recent purchase didnât fit me. Very wide and long. I always get the same size. I had to alter them myself.
2026幎5æ11æ¥
us.motelrocks.com ããã®åç
Hi Bianca, I am very sorry to hear that your most recent item did not fit as expected - please make sure to always reach out to the customer service team if you experience an issue like this so that they can help out. I apologise for the inconvenience caused.
Motel x
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