I just moved into a new build home, and am busy replacing nearly every light fixture. Lighting is incredibly important to me, and Tala is my new favorite lighting company. The fixtures themselves are... もっと見る
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Beautiful fixtures for certain. The hurricane lamp bulb mounting is skewed so bulb doesn’t rest perpendicular to base. Can it be corrected w/o damaging mounting? Love the side lamps. They’re perfe... もっと見る
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I purchased the Voronoi I lightbulb and it's beautiful, I love it. Shipping was fast and the items arrived packed well. The 4 stars is because I also took a chance and ordered a G9 bulb to replace a... もっと見る
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Although the Muse Portable Lamp is beautiful, it came broken - the glass exterior was shattered. Customer server has been friendly but the process is just so slow, which is why I'm giving this purcha... もっと見る
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企業情報
さまざまな外部ソースから提供された情報
Tala designs sustainable LED lighting solutions that transform the home, workplace or retail space. Dimmable and decorative lighting that is both beautiful to look at and energy efficient.
連絡先
68 Jay Street, #602 Brooklyn, NY 11201, New York, 米国
- 929 294-9574
- customerservice@tala.co.uk
- us.tala.co.uk
4.5
優良
431件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I bought two sphere bulbs for around…
I bought two sphere bulbs for around $60. They were the warm to bright bulbs and one stopped getting bright so they were two different color temperatures most of the time so I had to take them down. I didn't want to buy another one for $30 and have another one fail so I just switched them out. Pretty disappointing and a waste of money. I reached out to Tala and got zero response meaning they didnt respond at all. Waste of money.
2022年10月18日
自発的なレビュー
Tala からの回答
Hello Fletcher,
Thanks for your honest review, and I'm sorry to hear that you've not had a smooth experience with us.
We pride ourselves on quality service and excellent products, so we are disappointed to have fallen short on this occasion. We will be reaching out shortly to help resolve this for you as soon as possible.
Kind regards,
Emma
Tala Customer Support
Tala からの回答
Hello Jay,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Vicky
Tala Customer Support
Awesome matte bulbs!
Love the outside texture on these! And the warmth of the bulb is amazing on the lamp I just put together.
2023年2月2日
Tala からの回答
Hello Ethan,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Customer
Tala Customer Support
Great and responsive customer service
Great and responsive customer service. Love the light as well!
2023年1月13日
Tala からの回答
Hello Stephen,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product.
Have a great day!
Kind regards,
Tala Customer Support
Sure was easy to use
Sure was easy to use. Selection was good, but I bought one bulb with a clear glass by mistake. Otherwise, it was great
2023年1月20日
Tala からの回答
Hello Jane,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Amie
Tala Customer Support
Tala is Amazing!
The great communication from Customer Service re this product, the relatively fast re-availability of a new product in the US store, and REALLY fast shipping and arrival. Excellent packaging. GREAT product to complement the Muse, another extraordinary product. Is there anything else? Thank you, Tala
2023年1月12日
Tala からの回答
Hello Jayne,
Thank you for leaving us an incredible 5-star review. We are so pleased to hear that you are loving your Tala products. We look forward to your next order. Hope you have a great day!
Kind regards,
Claire
Tala Customer Support
Shipping was fast and secure
Shipping was fast and secure. I had an issue with the product and they allowed to me to return it.
2023年1月1日
Tala からの回答
Hello Meghan,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Amie
Tala Customer Support
Love these lights and what a great price
2022年12月28日
Tala からの回答
Hello Matthew,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day!
Kind regards,
Tala Customer Support
Pretty, ethical, wrong color delivered
The wall lights are beautiful. They did all arrive in the wrong color, but we decided not to exchange them, because the white is pretty too.
2022年12月7日
Tala からの回答
Hello Rachel,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Tala Customer Support
Fabulous Fixtures
Beautiful fixtures for certain. The hurricane lamp bulb mounting is skewed so bulb doesn’t rest perpendicular to base. Can it be corrected w/o damaging mounting? Love the side lamps. They’re perfect with my decor. Please send me info with new design SLS!
2022年12月22日
Tala からの回答
Hello,
Thank you for your review. We are delighted to hear you're pleased with your new Tala lighting. I am going to email you regarding the skewed bulb so we can get this rectified as soon as possible for you.
Kind regards,
Amie
Tala Customer Support
Tala からの回答
Hello Heather,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy and we were able to help you out here, enjoy your lights!
Kind regards,
Tala Customer Support
Loved the chandelier!!
Loved the chandelier!!! Just gorgeous! It sets the tone for the house as you enter! The lightbulbs are fantastic with a casual elegance that says welcome in !!!
2022年12月20日
Tala からの回答
Hello Nancy,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day!
Kind regards,
Tala Customer Support
Tala からの回答
Hello Sarah,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Jasmin
Tala Customer Support
Beautiful and functional
Arrived well packaged and in excellent condition. The instructions were clear and helpful. The workmanship and design of the lamps are beautiful.
2022年12月14日
Tala からの回答
Hello Dawn,
[Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Emma
Tala Customer Support
I ordered the wrong size bulbs and the…
I ordered the wrong size bulbs and the company was really helpful with organizing the returns.
2022年12月9日
Tala からの回答
Hello Wendy,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Tala Customer Support
Beautiful affordable lamp
I love the dimmer. The lamp is beautiful in person. I haven't decided if I want to mount as sconces yet or keep as bedside tables, but I love having the option and they look gorgeous either way. Very happy so far!
2022年12月7日
Tala からの回答
Hello Reba,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Kirsty
Tala Customer Support
Tala からの回答
Hello Charles,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service. Have a great day!
Kind regards,
Claire
Tala Customer Support
Pretty bulb (porcelain II) I especially…
Pretty bulb (porcelain II) I especially like the matte finish on it. This is the second one that I’ve ordered for simple modern fixtures in adjacent rooms. Fast delivery!
2022年11月8日
Tala からの回答
Hello,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Amie
Tala Customer Support
Very nice product
Very nice product, well designed and easy to use; nice look. ……….,……………………………,.,,,,,,,,,
2022年10月20日
Tala からの回答
Hello,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Amie
Tala Customer Support
Tala からの回答
Hello Patrick,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Amie
Tala Customer Support
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