Tracy always takes good care of us and lets us know when there are good buys available. We have recommended her to many other friends and family. Our portfolio has grown more than we expected which is... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I have a good relationship with my consultant. There is a good selection of products. I also have the choice of having my items shipped to me, or stored in a secure personal location. I can also pick... もっと見る
Our service advisor, Dustin Kruger was very knowledgeable in the precious metal arena. He answered every question in a manner that I was able to understand. I have already made several purchases from... もっと見る
企業が回答しました
I RECEIVED THE SWISS BAR AND ITS A BUTIE. I WILL NEVER USE THIS ADDRESS IN THE FUTURE AS THIS MAD HOUSE FULL OF OLD FARTS LIKE MY SELF, HAS 3 TO 6 DUPLICATE APPARTMENT NUMBERS AT 8800,88... もっと見る
企業が回答しました
企業情報
当該企業による記述
The United States Gold Bureau's mission is to provide expert advice, educational tools, and transactional assistance to investors seeking to grow their wealth, safeguard and protect their savings, improve the privacy of their holdings, or any number of other financial goals they might have. For over two decades, The United States Gold Bureau has been a trusted partner for precious metals investors, transacting more than $3 billion since 2003. We provide a secure, private, and transparent process to help our clients learn about, invest in, and sell gold, silver, platinum, palladium, and other precious metals. Whether your goal is to protect and safeguard your wealth or capitalize on the enduring value of precious metals, our dedicated team of precious metals experts is here to help you meet investment goals. Our comprehensive approach creates lasting relationships as we provide education, market-guided advice, and assistance in procuring or selling metals.
U.S. Gold Bureau
当該企業による記述
- The leading precious metals education and investment firm.
- The U.S. Gold Bureau was founded to bring trust and integrity to all aspects of the precious metals acquisition process. Our goal is to always exceed our customer’s expectations by helping them to make better, more informed buying decisions. We understand that when acquiring precious metals, you have many choices to consider. Your Precious Metals Specialist will serve as a great resource to guide you step-by-step as you navigate through those choices. Each of our Precious Metals Specialists has been through an extensive training program and is well equipped to assist you at all stages of the process.
Free Phone Consultation for All New Clients
Avoid rookie mistakes that could cost you thousands of dollars. Learn the secrets of the pros.
Find out why so many investors are turning to gold. Get a free one-on-one phone consultation with one of our professional Precious Metals Specialists and receive a free security safe with your first qualifying purchase. There is no obligation and no sales pressure -- just the information you need to make an informed decision.
連絡先
203 Heritage Grove Road, 78641, Leander, 米国
- 800-775-3504
- contactus@usgoldbureau.com
- usgoldbureau.com
4.7
優良
1605件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 66％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Easy and Nathan was good
2026年8月17日
U.S. Gold Bureau からの回答
Thank you for your review! We're glad to hear that the process was easy and that Nathan provided you with great service. We appreciate your feedback and thank you for choosing USGB. If we can assist you with anything in the future, please don't hesitate to reach out.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Outstanding Organization and People
My wonderful and exciting experience with USGB has been nothing less than exceptional. My account executive, Mark Teasley, has been more than just a personal contact to USGB’s unique offerings of numismatic treasures … he has also been my personal guide and advocate. On several occasions Mark has petitioned his management to address my concerns (rare considering the number of coins I have purchased) regarding coins I’ve received and had an issue with. I am very very particular about the physical appearance of not only the coin but the packaging in which it is contained. I consider the packaging and the label to be a critical component of the beauty, uniqueness, and value of the coin. Mark and USGB could have just patronized me but they took me seriously and corrected my concerns. In one case they even contacted a former US mint official to sign a specific palladium coin label so that the entire set was perfect … what service! I also have found their extensive coin offerings to be fantastic … and if they don’t have it they have the resources to find what you want … within limits of course. Lastly, they treat you like a friend and interested companion when working on your collection. Mark and I share a common military heritage (Semper Fi) and sometimes we just talk … about what the coins mean to me and why I am collecting them. So, in conclusion, if you want a great experience … buy from USGB and ask for Mark.
2026年8月16日
U.S. Gold Bureau からの回答
Thank you for your wonderful feedback! We're delighted to hear that Mark Teasley has provided such an exceptional experience. At U.S. Gold Bureau, we strive to provide personalized service and support, and we're pleased to know that Mark's dedication, advocacy, and attention to detail have made such a positive impact on your collecting journey.
We truly appreciate your trust in our team and are honored to be a part of building your collection. We'll be sure to share your kind words with Mark and our leadership team. Thank you for your continued support and for choosing U.S. Gold Bureau.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Dustin is pretty much on top of keeping…
Dustin is pretty much on top of keeping me informed of the latest offerings and good deals.
2026年8月11日
U.S. Gold Bureau からの回答
Thank you for your feedback! We're delighted to hear that Dustin keeps you informed about the latest offerings and opportunities. Providing timely updates and personalized service is something we take great pride in, and we're pleased to know Dustin has made your experience a positive one.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
You send a email 7-14 days is delivery
You send a email 7-14 days is delivery
I got it in 25 days
Terrible company to do that
No more recommendations from me man
2026年8月12日
U.S. Gold Bureau からの回答
Thank you for your feedback. We take your concerns seriously and appreciate you bringing them to our attention. We have attempted to reach you to discuss your experience but have not yet been able to connect. Please contact us at (800) 775-3504, Option 2, at your convenience so we can better assist you.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Sales rep.and discounts
2026年8月12日
U.S. Gold Bureau からの回答
Thank you for your feedback! We're delighted to hear that you've had a positive experience with both our sales team and our special offers. Providing knowledgeable service and valuable opportunities for our customers is something we take great pride in. We appreciate your support and thank you for choosing U.S. Gold Bureau.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
The salesperson I deal with is…
The salesperson I deal with is wonderful. They are knowledgeable, informative, and are able to provide the information that I ask for. They are a great asset to the company.
2026年8月11日
U.S. Gold Bureau からの回答
Thank you for your feedback! We're delighted to hear that your representative has provided knowledgeable, informative service and has been able to answer your questions with confidence. We take great pride in delivering exceptional customer support, and we're pleased to know they have made such a positive impact on your experience. Thank you for your trust and support.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
U.S. Gold Bureau からの回答
Thank you for your feedback! We're pleased to hear that your order arrived as expected and in a timely manner. Providing a smooth and reliable experience for our customers is a top priority, and we appreciate your business.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Really good experience with my first…
Really good experience with my first time buying gold/silver from the US Gold Bureau. My sales rep was very knowledge and did a good job determining suitability. Paying was a little tricky but should go smoother the next time. I am storing my own so delivery went smooth also. I signed for it. It came with no indication of what it was or from the us gold bureau. I will buy again
2026年8月11日
U.S. Gold Bureau からの回答
Thank you for your feedback! We're delighted to hear that your first experience purchasing gold and silver with U.S. Gold Bureau was a positive one. It's wonderful to know that your representative provided knowledgeable guidance and helped you find products that suited your goals.
We're also pleased that your delivery experience went smoothly and that your order arrived securely. We appreciate your comments regarding the payment process and are glad to hear you expect future transactions to be even easier.
Thank you for your trust and support. We look forward to serving you again on your next purchase.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Staff & Service
2026年8月7日
U.S. Gold Bureau からの回答
Thank you for your feedback! We're delighted to hear that you had a positive experience with our staff and service. Providing exceptional customer care is our top priority, and we appreciate your support and trust in U.S. Gold Bureau.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Easy to deal with
2026年8月7日
U.S. Gold Bureau からの回答
Thank you for your feedback! We're delighted to hear that your experience was easy and hassle-free. We appreciate your business and thank you for choosing U.S. Gold Bureau.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Great company easy to deal with!!
2026年8月7日
U.S. Gold Bureau からの回答
Thank you for your feedback! We're delighted to hear that you found us easy to work with. We appreciate your business and are grateful for the opportunity to serve you.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
I trust these people have gotten what…
I trust these people have gotten what was represented fair price knowledge of coins I need help with thankfully.
2026年8月7日
U.S. Gold Bureau からの回答
Thank you for your feedback! We're honored by your trust and pleased to hear that you've found value in our fair pricing and knowledgeable guidance. Helping our customers make informed decisions is important to us, and we appreciate the opportunity to assist you with your precious metals purchases.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Michel has been so helpful with my…
Michel has been so helpful with my journey in my investing since he took over for my past associate!
Blessings
Tom
2026年8月7日
U.S. Gold Bureau からの回答
Thank you for your feedback, Tom! We're delighted to hear that Michel has been such a valuable partner in your investment journey. Providing knowledgeable guidance and personalized service is what we strive for, and we're glad he has made your experience a positive one. We truly appreciate your trust and support.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
U.S. Gold Bureau からの回答
Thank you for your feedback! We're delighted to hear that your experience was quick, easy, and professional. We're also pleased that your order was received in a timely manner. We appreciate your business and thank you for choosing U.S. Gold Bureau.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
It was quick
2026年8月6日
U.S. Gold Bureau からの回答
Thank you for your feedback! We're delighted to hear that your experience was quick and efficient. We appreciate your business and thank you for choosing U.S. Gold Bureau.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
I have a great CSR in Arianna
I have a great CSR in Arianna. I really feel like she looks out for me and keeps me alerted to offerings based on my previous purchases. Please don’t ever replace your people with robots or AI; she makes the difference to me!
2026年8月6日
U.S. Gold Bureau からの回答
Thank you for your wonderful feedback! We're delighted to hear that Arianna has earned your trust and made such a positive impact on your experience. Providing personalized service and building lasting relationships with our customers is at the heart of what we do, and we're glad Arianna has been there to support you every step of the way. We'll be sure to share your kind words with her.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
My experience was made great by Rhonda
My experience was made great by Rhonda. She lets me know when something in my price range becomes available. Everything that I have received has been top quality.
2026年8月17日
U.S. Gold Bureau からの回答
Thank you for your feedback! We're delighted to hear that Rhonda helped make your experience a great one. Providing personalized service and keeping our customers informed about opportunities that match their interests and budget is something we take great pride in. We're also pleased to know that you've been happy with the quality of your purchases.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
A-1 service
I have been acquiring gold/silver from U.S Gold Bureau for about 5 years, nothing but excellent service,price, advice and guidance. My rep,(Goldguy), knows my goals and will contact me when they have something I may be interested in, or let me know when something i may want is on sale,
Never pushy.
2026年8月7日
U.S. Gold Bureau からの回答
Thank you for your continued trust and support over the past five years! We are thrilled to hear that you have consistently received excellent service, pricing, advice, and guidance from our team. It's especially rewarding to know that your representative understands your goals, keeps you informed about opportunities that may interest you, and does so without ever being pushy.
We truly appreciate your business and look forward to serving you for many years to come.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
U.S. Gold Bureau からの回答
Thank you for your feedback! We’re delighted to hear that you are pleased with your coin and found it to be a great value. We appreciate your business and are grateful for the opportunity to serve you.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
I have been purchasing Numismatic…
I have been purchasing Numismatic precious metal coins from USGB for several years now. They offer competitive pricing with quick delivery.
2026年8月6日
U.S. Gold Bureau からの回答
Thank you for your continued business and loyalty over the years! We're pleased to hear that you've enjoyed competitive pricing and prompt delivery on your numismatic precious metal coin purchases. We appreciate your trust in U.S. Gold Bureau and look forward to serving you for many years to come.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
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