Tracy always takes good care of us and lets us know when there are good buys available. We have recommended her to many other friends and family. Our portfolio has grown more than we expected which is... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I have a good relationship with my consultant. There is a good selection of products. I also have the choice of having my items shipped to me, or stored in a secure personal location. I can also pick... もっと見る
Our service advisor, Dustin Kruger was very knowledgeable in the precious metal arena. He answered every question in a manner that I was able to understand. I have already made several purchases from... もっと見る
企業が回答しました
I RECEIVED THE SWISS BAR AND ITS A BUTIE. I WILL NEVER USE THIS ADDRESS IN THE FUTURE AS THIS MAD HOUSE FULL OF OLD FARTS LIKE MY SELF, HAS 3 TO 6 DUPLICATE APPARTMENT NUMBERS AT 8800,88... もっと見る
企業が回答しました
企業情報
当該企業による記述
The United States Gold Bureau's mission is to provide expert advice, educational tools, and transactional assistance to investors seeking to grow their wealth, safeguard and protect their savings, improve the privacy of their holdings, or any number of other financial goals they might have. For over two decades, The United States Gold Bureau has been a trusted partner for precious metals investors, transacting more than $3 billion since 2003. We provide a secure, private, and transparent process to help our clients learn about, invest in, and sell gold, silver, platinum, palladium, and other precious metals. Whether your goal is to protect and safeguard your wealth or capitalize on the enduring value of precious metals, our dedicated team of precious metals experts is here to help you meet investment goals. Our comprehensive approach creates lasting relationships as we provide education, market-guided advice, and assistance in procuring or selling metals.
U.S. Gold Bureau
当該企業による記述
- The leading precious metals education and investment firm.
- The U.S. Gold Bureau was founded to bring trust and integrity to all aspects of the precious metals acquisition process. Our goal is to always exceed our customer’s expectations by helping them to make better, more informed buying decisions. We understand that when acquiring precious metals, you have many choices to consider. Your Precious Metals Specialist will serve as a great resource to guide you step-by-step as you navigate through those choices. Each of our Precious Metals Specialists has been through an extensive training program and is well equipped to assist you at all stages of the process.
Free Phone Consultation for All New Clients
Avoid rookie mistakes that could cost you thousands of dollars. Learn the secrets of the pros.
Find out why so many investors are turning to gold. Get a free one-on-one phone consultation with one of our professional Precious Metals Specialists and receive a free security safe with your first qualifying purchase. There is no obligation and no sales pressure -- just the information you need to make an informed decision.
連絡先
203 Heritage Grove Road, 78641, Leander, 米国
- 800-775-3504
- contactus@usgoldbureau.com
- usgoldbureau.com
4.7
優良
1605件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 66％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Dana was very knowledgeable
Dana was very knowledgeable, he made it a great experience. Just one problem, the coins took a lot of time to get to me. I called Dana and explained why. Thank you
2026年8月6日
U.S. Gold Bureau からの回答
Thank you for your feedback! We're delighted to hear that Dana's knowledge and guidance helped make your experience a positive one. Providing excellent service and helping our customers make informed decisions are top priorities for our team, and we're glad Dana delivered on both.
Thank you for choosing U.S. Gold Bureau.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
My representative is quite helpful and…
My representative is quite helpful and good conversationalist and a nice guy however, I don’t understand why it takes forever to get stuff shipped at one point you had my money over six weeks before I got medals. I found that hard to believe that’s my only concern the timing in between the when the order was placed versus when they have the medals in hand
Dan H
2026年8月4日
U.S. Gold Bureau からの回答
Thank you for your feedback, Dan. We're glad to hear that your representative has been helpful and enjoyable to work with. We also appreciate your comments and will share them with our team as we continue to improve the customer experience.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
the purchase was very straightforward…
the purchase was very straightforward and delivered to storage in a timely manner.
2026年8月3日
U.S. Gold Bureau からの回答
Thank you for your feedback! We're pleased to hear that your purchase experience was straightforward and that your metals were delivered to storage in a timely manner. We appreciate your trust in U.S. Gold Bureau and look forward to serving you again.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Beautiful Texas Coin
Texas coin is a beautiful coin.
The coin hipped fast once they received their back order. This is a popular coin. Packed very well.
Rhonda was great to communicate with.
2026年8月5日
U.S. Gold Bureau からの回答
Thank you for your feedback! We're delighted to hear that you are enjoying your Texas Coin and that it arrived well packaged. We're also pleased that Rhonda provided great communication throughout the process. We appreciate your business and are grateful for your support.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
U.S. Gold Bureau からの回答
Thank you for your feedback! We're pleased to hear that you found our team helpful and service-oriented. Providing excellent customer service is our top priority, and we appreciate you taking the time to share your experience.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Great products and secure delivery!
2026年8月5日
U.S. Gold Bureau からの回答
Thank you for your feedback! We're thrilled to hear that you were pleased with our products and secure delivery. Providing a great customer experience from purchase to delivery is very important to us, and we appreciate your support.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Kerry Cash is the reason I do business…
Kerry Cash is the reason I do business with your company
2026年8月4日
U.S. Gold Bureau からの回答
Thank you for your feedback! We're honored to hear that Kerry Cash has earned your trust and confidence. Providing exceptional service and building lasting relationships with our clients is what we strive for every day. We truly appreciate your business and your kind words.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
U.S. Gold Bureau からの回答
Thank you for your feedback! We're delighted to hear that Tracy Henry provided you with such a great experience. We will be sure to share your kind words with her. Thank you for your support and for choosing U.S. Gold Bureau.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Ron Baxter has been my go to person for…
Ron Baxter has been my go to person for approx. 15 yrs. He gives me great advice. He is honest, friendly, and always available!
I love this company!
2026年8月3日
U.S. Gold Bureau からの回答
Thank you for your wonderful feedback! We are delighted to hear that Ron Baxter has earned your trust over the years. His honesty, expertise, and commitment to serving clients are qualities we value greatly, and we're pleased he has consistently provided you with excellent service. Thank you for your continued loyalty and support!
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
My client representative
My client representative, Tracy Henry, is without question the creme of the crop. She goes 125% for her clients every day. She calls to just check in, when there is something special. She is more than a client representative, she is a trust friend, a specialist, some one that cares 1000% that her clients are receiving the bst service she can provide.
2026年8月3日
U.S. Gold Bureau からの回答
Thank you for your kind words about Tracy Henry! We are delighted to hear that her dedication, expertise, and genuine care have made such a positive impact on your experience. We will be sure to share your feedback with her. Thank you for your trust and support.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
David Nguyen
David Nguyen, he has been very helpfull with my investment. He keep in contact with. Win or loss he is honest and truthful and because of that, he has my respect.
My only regret is I wish I had more to invest with him.
2026年8月3日
U.S. Gold Bureau からの回答
Thank you for your kind review! We're delighted to hear that David's honesty, transparency, and ongoing support have earned your trust and respect. We appreciate your confidence in him and are grateful for the opportunity to be part of your investment journey.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Personable when talking with them
Personable when talking with them. Products bought always packaged in a neat secured ways. Staff are honest as can be.
2026年8月3日
U.S. Gold Bureau からの回答
Thank you for your kind review! We're delighted to hear you enjoy working with our team and appreciate our secure packaging and honest service. Your trust and support mean a great deal to us.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
The items bought are very nice but I…
The items bought are very nice but I wish they would have been delivered via fed x instead of USPS although they are insured
2026年8月3日
U.S. Gold Bureau からの回答
Thank you for your feedback! We're delighted to hear you're happy with your purchase. We appreciate your suggestion regarding shipping preferences and are glad your order arrived safely.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Trusted Provider
The transactions I have had with US Gold Bureau have been smooth and timely. They keep you informed on what the precious metals market is up to and provide excellent service.
2026年8月3日
U.S. Gold Bureau からの回答
Thank you for your kind review! We're delighted to hear that your transactions have been smooth and timely and that our team has kept you informed along the way. We appreciate your trust and are grateful for the opportunity to serve you.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Awesome
Very informative,and professional. Service was great. Shipment came right on time.
2026年8月3日
U.S. Gold Bureau からの回答
Thank you for your kind feedback! We are delighted to hear that you found our team informative and professional. It's also wonderful to know that your shipment arrived on time and that you had a great overall experience. We truly appreciate your business and look forward to serving you again in the future.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
As always I’m 100% satisfied.
2026年7月29日
U.S. Gold Bureau からの回答
Thank you for your review! We're thrilled to hear you're 100% satisfied and appreciate your continued trust in U.S. Gold Bureau. We look forward to serving you again! 😊
Ease of investing
Ease of investing. History with US Gold Bureau makes me comfortable that my investment is secure.
2026年7月29日
U.S. Gold Bureau からの回答
Thank you for your continued trust in U.S. Gold Bureau! We're glad to hear that we've made investing easy and helped you feel confident and secure in your investment decisions. We truly appreciate your support! 😊
Gold bureau always does well by me
Gold bureau always does well by me. The items i purchased are top notch. I expected nothing less .
2026年7月29日
U.S. Gold Bureau からの回答
Thank you for your great feedback! We're delighted to hear you're happy with your purchases and that our products continue to meet your expectations. We truly appreciate your trust and support! ⭐️
Adam is my go to guy for silver
Adam is my go to guy for silver! All good with the sales and service! Good job 👍
2026年7月29日
U.S. Gold Bureau からの回答
We're thrilled to hear Adam continues to provide excellent service and support for your silver purchases. We appreciate your trust and look forward to serving you again! 👍
A very good experience
A very good experience. Staff very good, every thing happened as explained. Follow up very nice.
2026年7月29日
U.S. Gold Bureau からの回答
Thank you for your kind feedback! We're glad you had a great experience and that our team delivered on everything as promised. We appreciate your trust and support! 😊
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