Had a concern with the shipping route which I thought would delay my order. Customer service was quick to respond even though this wasn’t really their problem. The postal service had somehow rerouted... もっと見る
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レビュアーのコメントを見てみましょう
So impressed with this company’s swimwear! Have been using a tankini for twice-weekly pool sessions and washing it after each session, for 6 months now. Looks like new! Fits great, no sagging, colors... もっと見る
The company has very nice selections which are good quality. I shopped for a swimsuit which is always challenging. The style just didn’t work for me, but the return was super easy, efficient and I rec... もっと見る
I chose this company to buy UV protective clothing due to their backstory, which you can find on their website. They exceeded my expectations in customer service when I had an order issue. I had quick... もっと見る
企業が回答しました
企業情報
当該企業による記述
We are often asked how our UV Skinz are different and what makes them so special. There are a variety of skin protection choices out there. Every day, we do our best to help take the guesswork out of ensuring that you make the best investment in the highest protection rated, most comfortable, fun and fashionable outdoor and swimwear products that will maximize your fun in the sun. Building a family of loyal lifelong customers and partners governs every move we make. If this isn't enough to convince you, well, the proof is in the product!
連絡先
14914 Camage Ave, 95370, Sonora, 米国
- 877-887-5469
- help@uvskinz.com
- uvskinz.com
Great quality and made to last
Great quality and made to last. I like the bright colors that are available. I purchased short sleeve swim shirts for my daughter and myself, and swim shorts also for her. We both had to order one size up from our normal clothing size.
2018年9月26日
自発的なレビュー
UV Skinz からの回答
Hello Cynthia,
Thanks so much for your review. We really appreciate your feedback and are so happy to read the quality met your expectations and you enjoyed our color selection! Your business means a lot to us and we hope to work with you again in the future. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
I love the products I ordered that fit
I love the products I ordered that fit, but i am having trouble returning those that did not for an exchange...
2018年9月26日
自発的なレビュー
UV Skinz からの回答
Hello Lydia,
Thanks so much for your feedback and review. Our Customer Service Team also received your email this morning and would be more than happy to assist you with the exchange process! Feel free to give us a call at the number listed below if that is easier than working through it over email. It is our guarantee to ensure you are 100% satisfied and we look forward to hearing back from you. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
I began buying sun protection clothing…
I began buying sun protection clothing from UV Skinz after my breast cancer treatment. I saw a lady wearing a white jacket while we were in Maui, and she introduced me to this company. I have ordered numerous women's shirts and I just bought for the whole family for our upcoming Kauai adventure. After spending all day in the sun, I had no signs of sun burn or any rays getting thorough the material. Thanks for the piece of mind!
2018年9月25日
自発的なレビュー
UV Skinz からの回答
Hello Esther,
Thanks so much for the great review. We are so happy to hear you are now able to enjoy the beautiful outdoors with peace of mind! That is exactly what UV Skinz is all about and we are grateful you decided to give us a try. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
This company delivers on everything
This company delivers on everything! One of the best companies I’ve ever dealt with. High quality products. Great style and wide variety of sun protection clothing. Will be shopping with them forever! Excellent customer service, fast shipping. Highly recommended.
2018年9月25日
自発的なレビュー
UV Skinz からの回答
Hello Mandy,
Thanks so much for the lovely review. We are thrilled to hear about your great experience! Your business means a lot to us and we look forward to fulfilling your next order. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
UV Skinz からの回答
Hello Caslin,
Thanks so much for your review. Your business and feedback means a lot to us! The Sun Sleeves are also available in Hot Pink, Sky Blue and Grey - if there is another color you would like to see featured please let us know and we would be more than happy to pass it on to our Product Development Team for future consideration. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
Just what I was looking for
Order processed quickly, and shipped out. Item exactly as advertised.
2018年9月24日
自発的なレビュー
UV Skinz からの回答
Hello Bill,
Thanks for writing us a review! We are thrilled we could provide you with a 5-star customer experience. We look forward to doing business with you in the future. Have a wonderful day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
I love the swim sets and so does my…
I love the swim sets and so does my daughter!!
2018年9月24日
自発的なレビュー
UV Skinz からの回答
Hello,
Thanks so much for reviewing our product. We are glad we can keep both you and your daughter protected from harmful UV rays. Thanks for your business and have a great day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
UV Skinz からの回答
Hello Marci,
Thanks for your review. We reached out to you by email after this review was posted but wanted to check in with you to see if the low rating was a mistake or if we can do something to make up for your below average experience. Please give us a call back at your convenience at 877-887-5469. We look forward to talking with you soon! Have a great day.
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday – Friday 8am to 5pm PST
UV Skinz からの回答
Hello,
Thanks for taking the time to leave us a review. Customer feedback is extremely important to us so we are so happy to hear your product arrived on time and met all of your expectations. Enjoy your UV Skinz and have a fantastic day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
Just wish there were more sun block…
Just wish there were more sun block choices, like Cotz.
2018年9月24日
自発的なレビュー
UV Skinz からの回答
Hello Rokhsan,
Thank you for your review. We value all customer feedback so we will be sure to pass your sunscreen suggestion on to our Inventory Team for future consideration. If you would like to view all the current Cotz sunscreen products we have available, feel free to click on the following link: https://www.uvskinz.com/SearchResults.asp?Search=cotz&Submit=GO. We hope to provide your future sun potection needs in the future. Have a nice day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
Beautiful fabrics and great design
Beautiful fabrics and great design. Very happy with the products.
2018年9月23日
自発的なレビュー
UV Skinz からの回答
Hello Kaitlyn,
Thanks for leaving us such a positive review. We're so glad to hear you love your UV Skinz products. We look forward to fulfilling your sun protection apparel needs in the future. Have a great day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
UV Skinz からの回答
Hello Linda,
Thanks so much for your feedback. Our Production and Design Team works hard to provide the most stylish UV protection clothing that is both comfortable and functional. We appreciate your review! Have a wonderful day.
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
A+ customer service
2018年9月23日
自発的なレビュー
UV Skinz からの回答
Hello Cynthia,
Thanks for your review! We appreciate your business and look forward to providing all of your sun protection needs in the future. Have a great day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
I love the jammerz to swim and kayak…
I love the jammerz to swim and kayak in. I have had quite a few women ask me where I got them. They are well made and are lined, so they look good on. I would say the size large could fit anyone who wears a 14-16. I wash mine in Woolite because that is what is recommend for swimsuits. They have held up well to many washings. I hang them up to dry. You will not be disappointed if you purchase these.
2018年9月22日
自発的なレビュー
UV Skinz からの回答
Hello Mary,
Thanks so much for taking the time to leave us a review. We are glad to hear you are satisfied with the quality of our products and cannot thank you enough for supporting our mission to spread sun protection awareness. Enjoy kayaking in your Skinz!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
No more messy sunblock!
I work at a school and have to be out on the blacktop from 8:30-12 noon. What a chore and mess to slather on sunblock. With the cover I purchased, I simply toss it on and no more mess! Very lightweight, airy and comfy. Love it.
2018年9月21日
自発的なレビュー
UV Skinz からの回答
Hello Mirella,
Thanks so much for your review. What a great way to put UV Skinz to use! Your feedback and business means a lot to us and we hope to work with you again in the future. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
The measurement of my arm was not…
The measurement of my arm was not accurate and I have sent them to exchange for a smaller size. This cost me for a flat rate box
2018年9月21日
自発的なレビュー
UV Skinz からの回答
Hello Patsy,
Thanks so much for your review. We really appreciate your business and feedback! It looks like the exchange hasn't been processed quite yet, keep in mind it takes 3-5 business days from the date we receive the item back at which point our Returns Team will send you an email confirming the exchange order. Your continued business means a lot to us and we hope to work with you again in the future. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
My wife and I found this site a while…
My wife and I found this site a while ago and were delighted to find a wide range of great sun-protected products across all age ranges. We have purchased items for ourselves, our adult children and our grandchildren in Phoenix and Australia. Packages ship without a hitch, returns and credits are handled quickly, and the staff has always been helpful and courteous. We hope to use them for many more years.
2018年9月21日
自発的なレビュー
UV Skinz からの回答
Hello Gene,
Thanks so much for the great review. We really appreciate your business and positive feedback! It means a lot to us that you took the time to share your thoughts. We commend you for your efforts to keep your loved ones covered and are honored you chose UV Skinz to help you do that. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
Had an excellent on the phone…
Had an excellent on the phone experience with person to place an order. Very speedy delivery! Great Product. Thank you
2018年9月20日
自発的なレビュー
UV Skinz からの回答
Hello Donna,
Thanks so much for your review. We are so happy to read you had a positive experience and really appreciate the time you took to let us know. Your business means a lot to us and we hope to work with you again in the future. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
The customer service on my order was by…
The customer service on my order was by far the best customer service experience I have had in my life. Exceptional and impressive. Thank you for hiring such amazing employees.
2018年9月20日
自発的なレビュー
UV Skinz からの回答
Hello Kimberly,
Thanks so much for the great review. We are so happy to hear you felt taken care of, our customers mean the world to us and we really appreciate the time you took to let us know about your great experience. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
Excellent Product and Services
Excellent products, shipping, customer service and return process. Highly recommended!!!
2018年9月19日
自発的なレビュー
UV Skinz からの回答
Hello,
Thanks so much for the great review. We are so happy to read you had such a great experience! We appreciate the time you took to let us know how pleased you were and hope to continue working with you in the future. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
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