I ordered 2 pairs of shorts,but what arrives is completely different from the photo you see in the advert. 4 pockets instead of 6 that was clearly written with big black numbers on the advert. Even th... もっと見る
企業が回答しました
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レビュアーのコメントを見てみましょう
I buy from here every summer for holiday clothes. The quality the selection and the prices are amazing. They are great for casual dress at night time and super for just everyday back home. Defo recomm... もっと見る
企業が回答しました
My daughter bought me the Pietro Black Cargos with all the extra zipz and pockets for my birthday,pretty cool..They were a size 34 i could get into a 32 there's loads of room but not to loose,so if yo... もっと見る
企業が回答しました
My son was adamant he wanted his jeans from Valeremilano, his previous pairs are bang on trend and great quality! Ordering is easy when extensive photos and info on the website, fabulous bonus of gett... もっと見る
4.3
優良
219件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Went to zip jacket up and it snapped
Went to zip jacket up and it snapped and credit to this company. I was contacted straight away and a replacement jacket was delivered to me in less than 24 hours from first contact and less than 48 hours from when I first received my order .
2026年1月27日
Valeremilano からの回答
Thank you for bringing this to our attention, and we’re sorry to hear about the issue with the zip. This is certainly not the standard we aim to deliver. One of our team has already reached out to you to get this sorted right away and ensure a suitable resolution.
Valere Customer Care Team
Great service
Great service, very quick and easy to order my product and the fit was perfet
2026年1月26日
Valeremilano からの回答
Thank you for your kind review — we’re delighted to hear you’re happy with your hoodie and T-shirt. It’s great to know you were pleased with the quality, fit, and value. We really appreciate your support and hope you continue to enjoy your Valere pieces.
Valere Customer Care Team
Great quality
Really happy with the purchase of my hoodie and T shirt. Good quality and very reasonably priced! The fit was really good too.
2026年1月29日
自発的なレビュー
Valeremilano からの回答
Thank you for your kind review — we’re delighted to hear you’re happy with your hoodie and T-shirt. It’s great to know you were pleased with the quality, fit, and value. We really appreciate your support and hope you continue to enjoy your Valere pieces.
Valere Customer Care Team
Valeremilano からの回答
Thank you for your review — we’re glad to hear you found the ordering process easy and were happy with the delivery speed and product quality. We really appreciate your support.
Valere Customer Care Team
Super fast delivery
Super fast delivery. Quality is fantastic and the price was great
2026年1月30日
自発的なレビュー
Valeremilano からの回答
Thank you for your feedback — we’re pleased to hear you were happy with the delivery speed, quality, and value. We truly appreciate your support and hope you enjoy your Valere pieces.
Valere Customer Care Team
Terrible customer service
Terrible customer service sent back returns on the 19th, heard nothing and no refund.
Chased up again on 31st to be told it would be actioned within the next 5 days.
Its now the 19th of janaury no refund, no updates absolutely disgusting way to treat customers I would never buy from here again or recommend anyone to buy from here.
2025年12月19日
自発的なレビュー
Valeremilano からの回答
We’re very sorry to hear about your experience and understand your frustration regarding the delay in processing your return and refund. This is certainly not the level of service we aim to provide. One of our customer care team has reached out to you directly to get this resolved as a priority and provide you with a clear update. Thank you for your patience while we put this right.
Valere Customer Care Team
Valeremilano からの回答
Thank you for your kind feedback — we’re really pleased to hear you’re happy with your order and the items received. We truly appreciate the recommendation and your support.
Valere Customer Care Team
Amazing clothes
Amazing clothes. Only bought a jumper so far but the quality and fit are both perfect and will 100% be ordering more! 5⭐️
2026年1月5日
自発的なレビュー
Valeremilano からの回答
Hi,
Thank you for your review. We’re delighted to hear you were happy with the quality and fit, and we really appreciate your support. We look forward to your next order.
Kind regards,
The Valere Team
Overall really happy with what I’ve…
Overall really happy with what I’ve received , first time ordering and was a bit nervous given some of the reviews , but given how great the Black Friday deal was I give it a go , I bought a few hoodies majority of which are excellent quality really comfortable and overall
Great expect for one of them
Which part of the imagine on the back was peeling which was disappointing and isn’t up to standed but I have to say the rest of the hoodies are great , I also got a coat which is amazing quality , now worth 90 but got for 40 absolute bargain best quality coat I’ve had in a long time reallt nice and warm and great material , over all extremely please quick delivery and great items just one of the hoodie was a let down and hopefully this is resovled In Some way , once customer service has sorted this I’ll be happy to change stars to 5 stars as over all this company clothing is great except from the one fault
2025年12月5日
自発的なレビュー
Valeremilano からの回答
Hi,
Thank you for taking the time to leave such a detailed and balanced review. We’re really pleased to hear that you were happy overall with the quality, comfort, value, and delivery, particularly with the coat and most of the hoodies.
We’re sorry to hear about the issue with the print on one hoodie — this is certainly not the standard we aim to deliver. Our customer service team will be happy to resolve this for you, and we appreciate you raising it so we can address it properly.
Thank you again for giving us a try and for your honest feedback. We’re glad your first experience was largely positive and look forward to getting the remaining issue sorted for you.
All the best,
The Valere Milano Team
Super quality fit to size great…
Super quality fit to size great shipping and tracking
2025年12月5日
自発的なレビュー
Valeremilano からの回答
Hi,
Thank you for your review. We’re delighted to hear you were happy with the quality and shipping, We appreciate your feedback.
All the best,
The Valere Milano Team
Delighted with this product
Delighted with this product , great material and true to size x
2025年12月4日
自発的なレビュー
Valeremilano からの回答
Hi,
Thank you for your review. We’re pleased to hear you were delighted with the product and that the fit and material met your expectations. We appreciate your feedback.
All the best,
The Valere Milano Team
Excellent quality & service
Ordered a jumper for my son for Xmas. They quality is amazing look really stylish & expensive. Shipping and delivery were really quick. I am so pleased with the whole service and item. Thank you 🙏
2025年12月1日
自発的なレビュー
Valeremilano からの回答
Hi!
Thank you for your lovely review. We’re delighted to hear you were so pleased with the quality, style, and delivery, and we hope your son loves his jumper. We really appreciate your support and kind words.
All the best,
The Valere Milano Team
top quality clothing and at a great…
top quality clothing and at a great price , will definitely be ordering again
2025年11月25日
自発的なレビュー
Valeremilano からの回答
Hi,
Thank you for your review. We’re delighted to hear you were happy with the quality and value, and we look forward to your next order.
All the best,
The Valere Milano Team
Quick delivery and really good quality…
Quick delivery and really good quality clothing
2025年12月2日
自発的なレビュー
Valeremilano からの回答
Hi,
Thank you for your feedback. We’re pleased to hear you were happy with the delivery and the quality. We appreciate your support.
All the best,
The Valere Milano Team
Valeremilano からの回答
Hi,
Thank you for your kind review and for shopping with us. Your feedback is greatly appreciated and motivates our team to continue delivering a high standard of service. We look forward to serving you again soon.
All the best,
The Valere Milano Team
Good quality
Extremely easy to order, it was nice to have the discount, my order arrived promptly, good quality items.
2025年11月11日
自発的なレビュー
Valeremilano からの回答
Hi,
Thank you for your positive feedback! We’re delighted you had such a good experience with us.
Your continued support keeps us inspired, and we look forward to having you back again soon!
All the best,
The Valere Milano Team
Great coat I got from here
Great coat I got from here, quality is really good and the fit is good to.
2025年10月27日
自発的なレビュー
Valeremilano からの回答
Hi,
Thanks for your review! We’re happy to hear you’re pleased with the quality and fit of your coat.
Best wishes,
The Valere Milano Team
He loves it
My other half loves valeremilano and looks absolutely amazing in every item he owns
2025年10月22日
自発的なレビュー
Valeremilano からの回答
Hi,
Thanks for your feedback! Great to hear your other half’s a fan of Valere Milano and looking sharp in his pieces.
Best wishes,
The Valere Milano Team
Valeremilano からの回答
Hi,
We truly appreciate your review. It’s wonderful to hear you’re impressed with the jacket’s quality and fit — we always aim to deliver pieces that look and feel exceptional.
Warm regards,
The Valere Milano Team
Looks and feels good quality
Looks and feels good quality , can’t say any thing more as it’s a Christmas present
2025年9月26日
Valeremilano からの回答
Hi,
Thank you so much for your lovely review! We’re so glad to hear you’re happy with the quality. We hope the recipient loves their gift just as much! 🎁
Best wishes,
The Valere Milano Team
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