Vanilla Blue Catering & Events からの回答

2026年9月9日

Hi Jo, Thank you for the continued support. Getting temperatures right on both ends isn't always easy, so it's great to hear we're delivering consistently :)
Elisabeth - Senior Catering Manager

Vanilla Blue Catering & Events からの回答

2026年9月9日

Hi Michelle, On time delivery? Presentation on point? Delicious food? Did we just get a perfect score? Thank you, we'll take it ;)
Elisabeth - Senior Catering Manager

Vanilla Blue Catering & Events からの回答

2026年9月9日

Hi Deidre, Thank you for choosing us for your event and for sharing this feedback. Hearing that the food, service, and timing all lived up to expectations means a lot to our team :)
Elisabeth - Senior Catering Manager

Vanilla Blue Catering & Events からの回答

2026年9月9日

Hi Alison, Thanks a ton! Consistency is what we're going for, glad it's showing. See you again soon :)
Elisabeth - Senior Catering Manager

Vanilla Blue Catering & Events からの回答

2026年9月9日

Hi Serena, Thanks so much! Glad we could make it easy for you, that's exactly the kind of service we aim for. Can't wait to have you back :)
Elisabeth - Senior Catering Manger

Vanilla Blue Catering & Events からの回答

2026年9月9日

Hi Di An, Really appreciate you taking the time to write this. Great to hear the food was on point and that our team kept you in the loop. Hope to serve you again soon :)
Elisabeth - Senior Catering Manager

Vanilla Blue Catering & Events からの回答

2026年9月7日

Maryam, Fresh and delicious, exactly what we're going for! Thanks so much for the love :)
Elisabeth - Senior Catering Manager

Vanilla Blue Catering & Events からの回答

2026年9月7日

Hi Joumana, Thank you so much for this detailed feedback! We're so glad the website made ordering easy, and that the products matched the photos, that's really important to us. Great to hear the pricing, packaging, and delivery all hit the mark too. We appreciate you taking the time to share this :)
Elisabeth - Senior Catering Manager

Vanilla Blue Catering & Events からの回答

2026年9月7日

Hi Donna, Thanks so much for the thoughtful feedback! Glad everything from ordering to delivery went smoothly, we'll keep it up! :)
Elisabeth - Senior Catering Manager

Vanilla Blue Catering & Events からの回答

2026年9月7日

Hi Eleni, Mini tacos, maximum flavor - glad you agree! Thanks for stopping by and leaving a review :)
Elisabeth - Senior Catering Manager

Vanilla Blue Catering & Events からの回答

2026年8月31日

Hi Neil, A guest-approved feast is always the goal, thank you for the kind words :)
Elisabeth - Senior Catering Manager

Vanilla Blue Catering & Events からの回答

2026年8月31日

Hi Jier, Music to our ears, on time and delicious is our favourite combo too! Thank you for the review :)
Elisabeth - Senior Catering Manager

Vanilla Blue Catering & Events からの回答

2026年8月31日

Hi Emma, Thank you so much for this wonderful review! We're so glad our team could make adjustments smoothly and keep communication clear right through to delivery. Lovely to hear our driver went the extra mile getting everything into your fridge too, and that the food was such a hit with your guests! Look forward to working with you again :)
Elisabeth - Senior Catering Manager

Vanilla Blue Catering & Events からの回答

2026年8月31日

Hi Jacqueline. Thank you for the feedback, and we're glad you enjoyed the taste! We'd love to understand a bit more about what happened with your hot food, firstly, we are so sorry that it was not up to your standard! What time were you serving/eating the food? Our records show delivery was at 4:35pm, so timing shouldn't have been a factor on our end. It's worth noting that hot food tends to hold its temperature best when there are other hot items alongside it, on its own, a single hot dish can cool faster, even though it's still lovely at room temperature. That said, we know it should have been served hot, and we want to make sure that happens. Please do reach out to us directly so we can look into this further. Thanks again for letting us know :)
Elisabeth - Senior Catering Manager
Lizzy@vanillablue.com.au
1300 556 086

Vanilla Blue Catering & Events からの回答

2026年8月31日

Hi Natalie, So glad our variety has worked for all your different occasions, and that timing has never let you down. Thanks for this :)
Elisabeth - Senior Catering Manager

Vanilla Blue Catering & Events からの回答

2026年8月31日

Hi Qing, Thank you! Friendly, efficient, and delicious, exactly what we aim for. Really appreciate the feedback :)
Elisabeth - Senior Catering Manager

Vanilla Blue Catering & Events からの回答

2026年8月31日

Hi Elizabeth, We really appreciate this, thank you for the continued support! We'll keep bringing our best to every event :)
Elisabeth - Senior Catering Manager

Vanilla Blue Catering & Events からの回答

2026年8月31日

Hi Honorine, Thank you for the great feedback! We're so pleased the taste and presentation hit the mark, and that our range made it easy to cater to everyone's different needs and dietary requirements. Variety is something we really invest in, so it's great to hear it made a real difference for your event. Look forward to catering for you again :)
Elisabeth - Catering Manager

Vanilla Blue Catering & Events からの回答

2026年8月31日

Hi Lisa, thank you so much for these kind words! We're so glad the food consistently arrives fresh, on time, and looking its best, that's exactly what we strive for every time. It's a pleasure catering for you, and we look forward to the next occasion :)
Elisabeth - Senior Catering Manager

Vanilla Blue Catering & Events からの回答

2026年8月31日

Hi Anita, Thank you so much for taking the time to write this, and for trusting us with your events again and again! Our team truly enjoys working with you, and knowing that comes through in the experience means everything to us. Looking forward to the next one :)
Elisabeth - Senior Catering Manager