Really good experience from phone call to van collection. Dealt with Fred who organised bringing the van from down south to Glasgow. Everything exactly the same as on the description. Allowed to have... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Really good experience from phone call to van collection. Dealt with Fred who organised bringing the van from down south to Glasgow. Everything exactly the same as on the description. Allowed to have... もっと見る
企業が回答しました
From the first call Brian made us feel at ease. Extremely helpful giving us the opportunity to look at all vans without pressure. Brian explained everything extremely well and in terms we could f... もっと見る
企業が回答しました
Stephen at Van Monster was really helpful is locating exactly the van we needed for our business. Once he found it, he organised for it to be brought round for us to check, then sorted out all the pa... もっと見る
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Fabulous experience at van monster from start to finish. From the warm welcome from Fred when phoning to enquire about the car through to handing over the keys when the sale was made. All questio... もっと見る
企業が回答しました
Van Monster offers a wide variety of commercial vehicles, including de-fleeted and ex-hire models. All used vans are of high quality with an outstanding aftersales service — reserve yours now!
当該企業による記述

2229 London Road, G32 8XL, Glasgow, 英国
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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100%に回答しています
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Our experience with Van Monster was, for the most part, very good. I would not fault your sales executive, Brian Findlay in any way at all. He was very pleasant, and helpful, with a good sense of humour. However, Van Monster gets a 4 instead of a 5, because we were disappointed to hear that the company sells their cars very close to the wind, in terms of legality of tyre tread. I paid over £13,000 for the car, and I therefore would not have expected to shell even more out for it in the near future. However, in order to sweeten the situation somewhat, Brian arranged to have £100 taken off the price. Not the perfect result I wanted, but a bit of a help. Replacing the two nearly illegal tyres would have completely solved the problem, and Van Monster would then have got a 5 out of 5. Hey ho.

Van Monster - Glasgow からの回答
Fantastic experience buying a second hand car with the support of the staff at Van Monster Glasgow. Professional, efficient and honest throughout and a good deal on the car too! Particular thanks to Fred who was a pleasure to deal with. Would highly recommend.

Van Monster - Glasgow からの回答
Having just purchased a vehicle from Vanmonster. From the beginning until the final purchase, I can only described the experience as simple and straight, all done to the staff and their professionalism. Vanmonster, Fred Brogan was exemplary from beginning until the end. An asset to the company.
Many thanks to Vanmonster, more importantly Fred. ⭐️⭐️⭐️⭐️⭐️

Van Monster - Glasgow からの回答
Stephen, was very helpful and informative when purchasing our van. The process was quick and efficient, would highly recommend.

Van Monster - Glasgow からの回答
1 - the vehicles are nicely serviced, the offer is broad, prices reasonable and the whole process of choosing and buying a business vehicle here is clear, smooth and pleasant.
2 - above that staff at this particular Glasgow branch made whole experience exceptional, thanks again!

Van Monster - Glasgow からの回答
The whole process of buying our car was made very straight forward and the price was competitive. The sales person we dealt with (Brian) was also very friendly and helpful.

Van Monster - Glasgow からの回答
Fred was completely up front regarding all aspects of the vehicle and it's history and everything was done as agreed. Would definitely recommend this seller.

Van Monster - Glasgow からの回答
Faultless experience, didn’t give 5star as had to travel to Glasgow to view then collect car. They had my address so could have been delivered to my local Van Monster just 5 miles from my home.
Staff were great, well organised and kept me updated with points I raised. Straightforward and effortless experience.

Van Monster - Glasgow からの回答
The guys in this branch made me feel so welcome again and went out and beyond to do anything would definitely recommend them to anyone wanting to buy a van

Van Monster - Glasgow からの回答
The friendliness, patience and help of Fred Brogan and colleagues.

Van Monster - Glasgow からの回答
Great professionalism and help from Mr Fred. Helped me through process, documentation and finance of aquaring a van.Thank you again Mr Fred.

Van Monster - Glasgow からの回答
Great customer service and great value car. No hard sell or waffle. Really efficient service when collecting the car too. Would buy from them again and would recommend. Great service from Brian.

Van Monster - Glasgow からの回答
I had an excellent experience with this company. Brian Findlay was always very friendly and quick to respond via email or telephone and was professional and clear whenever I asked questions. As a lady who doesn't know much about cars Brian made me feel very comfortable from start to finish and he made the whole process of purchasing a car stress free. I would certainly recommend this company to others

Van Monster - Glasgow からの回答
Fred and the team in Glasgow have been selling previously used vans to our company for many years. We are small to medium business. Its crisp and chocolate we are selling, so to purchase new vans is expensive. These guys under rate how important they are to small businesses like ours. Great service.

Van Monster - Glasgow からの回答
Stephen was really helpful throughout the purchase process. Many Thanks

Van Monster - Glasgow からの回答
Fred at vanmonster was great from start to finish. His support, customer service and after care has been second to none. I also like the fact vanmonster offer plenty of support after you buy the car too.
I would definitely recommend friends and family to vanmonster.

Van Monster - Glasgow からの回答
Fred and his team were excellent. Communication was excellent.
Priceses for part exchange were very competitive.
Would be happy to use again.

Van Monster - Glasgow からの回答
I have dealt with Brian at the Glasgow branch before and found him to be honest and straight forward, so when it came to buying another van there was only one place i was going. Thanks again regards Donald.

Van Monster - Glasgow からの回答
Great Service. Brian was very knowledgeable to easily contacted anytime i had a query. I was kept updated throughout my purchase and i would highly recommend this company. I will definitely return in future!

Van Monster - Glasgow からの回答
Despite phoning twice and being assured the car we wanted to view would be available we were not allowed to test drive it when we went to Glasgow, as it was hemmed in by other vehicles. When we did return to buy the car, it initially drove well but by the time we got home (about an hour later) it was making a loud rattling noise. It took numerous phone calls and three weeks to obtain a refund. So much for their "no quibble money back if you are not happy in the first 2 weeks"

Van Monster - Glasgow からの回答
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