Service was very good especially as the courier had broken the package and part of the order was missing. Once aware Vanroofrack speedily sent out a replacement. Not fitted yet but don’t anticipate an... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
How quickly item arrived and sending missing parts (cover caps) afterwards…superb customer service that way! Hard to get in touch over the phone…would be ideal if obvious contact number was available... もっと見る
企業が回答しました
I wasn't sure if the system I wanted worked with my van. I filled in the form online and Chris contacted me very quickly and cleared everything up straight away. He was really good at communicating an... もっと見る
Was a bit dubious to order at 1st as was cheaper than everyone else checked them out and all good,glad i ordered it was seamless from start to finish.ordered a rhino carrier as had them before they a... もっと見る
企業情報
当該企業による記述
vanroofrack.co.uk is an online e-commerce retailer of leading brands of van roof racks, ladder lifters, and pipe carriers. We also sell associated accessories to help you organise your tools and provide vehicle security.
連絡先
4.8
優良
478件のレビュー
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
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Great service…
Service was very good especially as the courier had broken the package and part of the order was missing. Once aware Vanroofrack speedily sent out a replacement. Not fitted yet but don’t anticipate any problem.
2026年3月31日
Very good service 👍👍👍 Fast delivery
Very good service 👍👍👍 Fast delivery. Highly
recommend!!!!
2026年4月1日
Would definitely recommend
A very easy to navigate website, great selection and pricing. Having bought an item, received both a call and an email to confirm that I had bought the correct specification, as I was ordering for a tail-gate, which I needed, but they obviously have had issues before when a barn door style van roof rack was actually required. So, easy to order and a great service all round.
2026年2月18日
Vanroofrack had the best prices around…
Vanroofrack had the best prices around especially on a combo offer.. The ordering was easy, and it was dispatched the same day and delivered within 24Hrs. Would definitely recommend and use again.
2026年2月2日
Strong, quality ladder
Strong, good quality , well made ladder. Prompt delivery . No problem s
2026年1月12日
Good communication, professional service
I wasn't sure if the system I wanted worked with my van. I filled in the form online and Chris contacted me very quickly and cleared everything up straight away. He was really good at communicating and even helped me get the right bundle for my old shape ford transit. Quick delivery and roof rack works perfectly. Would 100% recommend!
2026年1月12日
自発的なレビュー
Pervious version was lot better
Pervious version was lot better than this, that was more tougher and easy to install, not impressed with this one. Very good service.
2025年12月10日
Web site and product selection was…
Web site and product selection was easy, delivery was very quick and the rack was exellent. Very pleased indeed
2025年11月24日
Rhino Roof Rack Black
I’m very happy with the Rhino roof rack, the profile is neat and low key rather than bulky, and the finish black matches the vehicle nicely. It looks great, feels solid, and was very easy to install. Highly recommend !!
2025年10月31日
Vanroofrack.co.uk からの回答
That's excellent feedback! We are very pleased to hear you are so happy with the Rhino Roof Rack. We appreciate you noting the neat, low-key profile and the great-looking black finish that matches your vehicle so well. Knowing it was easy to install and feels solid is fantastic. Thank you for your strong recommendation!
Vanroofrack.co.uk からの回答
Thank you for your feedback! We're glad to hear that your order was delivered quickly.
Fast delivery for great product
2025年10月31日
Vanroofrack.co.uk からの回答
Thank you for your feedback! We're glad you experienced fast delivery and are pleased with our great product.
Roof rack review
Roof rack is great quality. It was a little tricky to fit. I'd have to question their estimated assembly times for 1 or 2 people. I was disappointed it wasn't delivered all at the same time.
2025年10月25日
Vanroofrack.co.uk からの回答
Thank you for your feedback. We are pleased to hear that the roof rack quality is great.
We sincerely apologize for the inconvenience caused by the split delivery and the difficulty you experienced with the assembly time; we understand this can be frustrating on site. We use our assembly time estimates as general guidance, but we appreciate your input and will review our estimates to ensure they are as accurate as possible for our customers.
We are committed to delivering orders complete, and we regret the parts arrived separately. If you have any further questions about the fitting process, please do not hesitate to contact our technical support team directly.
always a great experience with this…
always a great experience with this company ,good price ,quick dispatch
2025年10月26日
Vanroofrack.co.uk からの回答
That is wonderful to hear! We are delighted that you always have a great experience with us, and we appreciate your feedback on our good prices and quick dispatch. Thank you for your continued business.
Vanroofrack.co.uk からの回答
Thank you for your feedback! We are pleased to hear you are satisfied with the quality of the product and found the fitting instructions clear.
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