A very relaxing environment at Vantage Toyota, Scarborough. The Salesman Joe very easy going took us on a test drive having explained all the new features and gadgets in the vehicle. We enjoyed ours... もっと見る
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I'd suggest Vantage Toyota York to a friend because , we have bought our last 3 cars from vantage toyota and have never been let down. On this occasion Adam was always very helpful, polite and atte... もっと見る
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I had a great experience at Vantage Toyota Preston because I was treated like a valued customer. As I am still a learner driver, the car had been parked and covered in the showroom with a congratulati... もっと見る
The staff were welcoming, knowledgeable, and never made me feel pressured. They took the time to answer my questions, explain the options clearly, and help me find the right car for my needs. The whol... もっと見る
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企業情報
当該企業による記述
Visit Vantage Motor Group in Lancashire & Yorkshire an established dealership and servicing specialist. We have a wide range of fantastic offers available, reserve your car online for £99 today.
連絡先
York Road, HG5 0SS, 英国
- feedback@vantagemotorgroup.co.uk
- vantagemotorgroup.co.uk
4.9
優良
1861件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Warm and welcoming reception
Warm and welcomong at reception, appoitments booked to suite customer needs. Good range of stock staff contacted me to notify me that a promotional event was coming to.
2026年5月15日
自発的なレビュー
Vantage Motor Group からの回答
Hi Carol,
Thank you for your lovely feedback. We’re so pleased to hear that you found our reception warm and welcoming, and that our team were able to accommodate appointment times to suit your needs.
It’s also great to know you were kept informed about upcoming promotional events and that you appreciated our range of stock. We’ll be sure to share your kind comments with the team.
We really appreciate you taking the time to leave your review and hope to see you again soon.
Kind regards,
Vantage Motor Group
When I took delivery of the car Nigel…
When I took delivery of the car Nigel explained fully the operation of vehicle. By the time I drove car home I had forgotten must of what Nigel had told me I contacted Nigel and he talked me through locking the car. To me this excellent service and I now realise how Toyota get the reputation for excellent service.
2026年5月18日
自発的なレビュー
Vantage Motor Group からの回答
Hi Eileen,
Thank you for your wonderful feedback. We’re delighted to hear that Nigel took the time to fully explain the vehicle when you collected it.
It’s also great to know that when you needed a reminder, Nigel was on hand to talk you through everything again, providing the level of support we always strive to deliver. Your comments about the service you received truly mean a lot to the team.
We really appreciate you sharing your experience and hope you continue to enjoy your new car.
Kind regards,
Vantage Motor Group
Very helpful efficient service
2026年5月20日
自発的なレビュー
Vantage Motor Group からの回答
Hi Janice,
Thank you for your kind feedback. We’re delighted to hear that you found our service helpful and efficient, as this is exactly what we strive to deliver for every customer.
We really appreciate you taking the time to share your experience and look forward to assisting you again in the future.
Kind regards,
Vantage Motor Group
Ed the sales guy was so professional…
Ed the sales guy was so professional but made you feel at ease and very relaxed! he explained everything to us without any slimy pushy sales jargon, and he really wanted to help us not just wanting to take our money! Thanks Ed!
2026年5月16日
自発的なレビュー
Vantage Motor Group からの回答
Hi Lisa,
Thank you for your fantastic feedback. We’re thrilled to hear that Ed provided such a professional yet relaxed and enjoyable experience for you.
It’s especially great to know you felt comfortable and well-informed without any pressure, this is exactly the approach we pride ourselves on. We’ll be sure to pass along your kind words to Ed.
We really appreciate you taking the time to share your experience and hope to welcome you again in the future.
Kind regards,
Vantage Motor Group
Stress free.
The whole experience was completely stress free. We were met by Ed at our appointment time, who firstly listened to our requirements, then took us on test drives in two different models, each time providing honest feedback our questions. We were happy to make the change to a newer car after our visit.
2026年5月4日
自発的なレビュー
Vantage Motor Group からの回答
Hi Michelle,
Thank you for your wonderful feedback. We’re delighted to hear that your experience with us was completely stress free.
It’s great to know that Ed took the time to really listen to your requirements, provided honest feedback, and helped guide you through the different options with no pressure. We’re so pleased you felt confident in making the change to a newer car following your visit.
We truly appreciate you taking the time to share your experience and will be sure to pass your kind comments on to Ed.
Kind regards,
Vantage Motor Group
Superb service
Superb service. Car was just what I was looking for and the team at vantage York looked after me and my family brilliantly.
2026年5月16日
自発的なレビュー
Vantage Motor Group からの回答
Hi there,
Thank you for your fantastic feedback. We’re thrilled to hear that you found the perfect car and that our team at Vantage York looked after you and your family so well.
Providing a great experience for all our customers is always our priority, so your kind words really mean a lot to us. We truly appreciate you taking the time to share your experience and hope to see you again in the future.
Kind regards,
Vantage Motor Group
Excellent customer service and care
Excellent customer service and information given by sales representative Adam
2026年5月20日
自発的なレビュー
Vantage Motor Group からの回答
Hi John,
Thank you for your kind feedback. We’re delighted to hear that you received excellent customer service and that Adam provided clear and helpful information throughout your experience.
We’ll be sure to pass your lovely comments on to him. We really appreciate you taking the time to share your experience and hope to see you again soon.
Kind regards,
Vantage Motor Group
Relaxed and helpful
I was dreading buying a new car, as I find salespeople a bit overwhelming, but I needn't have worried. Ian was welcoming and helpful, taking time to explain my options and allowing me to be in full control of my decisions. I mentioned I intended to test drive a car from a different dealer, and he simply replied that the alternative would also be a good choice, rather than trying to push me into making a decision. He outlined the finance options, and when I explained I would be a cash buyer he listened and did not try to push. He took time to explain every detail and feature of my new Corolla, and gave me and my wife a quick lesson in driving an automatic. I enjoyed buying my new car, and would have no hesitation in returning (although with Toyota's reputation for reliability I don't expect to need to any time soon!).
2026年5月15日
自発的なレビュー
Vantage Motor Group からの回答
Hi Samuel,
Thank you for your fantastic and detailed feedback. We’re so pleased to hear that Ian made your car-buying experience relaxed and enjoyable, especially given your initial concerns.
It’s great to know he took the time to listen, provided clear and honest guidance, and allowed you to make decisions at your own pace without any pressure. We’re also delighted that both you and your wife felt supported throughout, from exploring options to learning about your new Corolla.
Your kind words really mean a lot to us, and we’re thrilled that you left feeling confident and happy with your purchase. We hope you continue to enjoy your new car for many years to come.
Kind regards,
Vantage Motor Group
Sound sales people at the Preston…
Sound sales people at the Preston depot, we spoke to Mark who showed us the vehicle and at no point was pushing it on us. The test drive was simple and we bought our first Toyota. We are more than happy with the service we got from them and i would recommend them all day long.
2026年5月2日
自発的なレビュー
Vantage Motor Group からの回答
Hi Jason,
Thank you for your great feedback. We’re delighted to hear that Mark and the team at our Preston site provided a helpful and relaxed experience, allowing you to explore the vehicle without any pressure.
It’s fantastic to know that everything from the test drive to your purchase went smoothly, and even better that you’ve chosen your first Toyota with us. Your recommendation really means a lot to the team.
We truly appreciate you taking the time to share your experience and hope you enjoy your new car for many years to come.
Kind regards,
Vantage Motor Group
Vantage Toyota car purchase
Vantage Toyota York were helpful because the staff were extremely helpful,informative & friendly without hard sell their knowledge of the vehicles evident. A pleasurable experience from beginning to completion. Thank you
2026年5月21日
自発的なレビュー
Vantage Motor Group からの回答
Hi David,
We're so glad to hear you had a great experience at Vantage Toyota York! Thank you for leaving us such a glowing review! We hope to see you again in the future!
Kind regards,
Vantage Motor Group
’ve owned my Toyota since 2016 and…
I’ve owned my Toyota since 2016 and honestly the prices being charged now feel like a complete joke. I was charged around £230 just for diagnostics and an air conditioning check — basically connecting a computer to the car and checking a system that was regassed only last year.
The ABS issue was diagnosed as:
“C1311 open in main relay… melted connector terminals… requires new wiring harness, ABS booster and relay.”
Then I was quoted nearly £9,700 for repairs on an older Toyota Yaris. For a car of this age, that figure is absolutely shocking and unrealistic. I understand repairs can be expensive, but this feels excessive to the point of being absurd.
Very disappointing experience for a long-term Toyota customer.
2026年5月20日
自発的なレビュー
Vantage Motor Group からの回答
Hello there,
Thank you for taking the time to share your feedback with us. We’re really sorry to hear about your experience and understand your concerns regarding the diagnostic charges and the repair costs provided.
We would really appreciate the opportunity to look into this further for you and review the details of your visit. Please could you contact us at feedback@vantagemotorgroup.co.uk with your full name, vehicle registration, and any additional information about your experience so we can investigate this in more detail.
We look forward to hearing from you.
Kind regards,
Vantage Motor Group
Vantage Toyota York staff were good
Vantage Toyota York staff were good ; nothing was too much trouble. Very friendly and knowledgeable.
2026年5月14日
自発的なレビュー
Vantage Motor Group からの回答
Hi Sally,
Thanks for leaving us such a glowing review! We are so glad you've had a great experience with us! We hope to see you again!
Kind regards,
Vantage Motor Group
Vantage Motor Group からの回答
Hi there,
Thanks for the glowing review! We're so happy we gave you a professional and great experience at our centre!
Kind regards,
Vantage Motor Group
Mark Kay was super helpful whilst we…
Mark Kay was super helpful whilst we were purchasing our aygo!
Super happy with the service hs has provided for us.
2026年5月1日
自発的なレビュー
Vantage Motor Group からの回答
Hi there,
Thank you for your lovely feedback from all of us at Vantage Motor Group. We’re so pleased to hear that Mark was super helpful during your Aygo purchase and that you’re happy with the service he provided.
We’ll be sure to pass on your kind words to him. Enjoy your new Aygo and wishing you many happy miles ahead! 🚗
Kind regards,
Vantage Motor Group
Great experience during my used car purchase
I'd recommend Vantage Toyota Leeds to a friend because they did a fantastic job from start to finish. With the initial autotrader call Jordan talked me through the car and the service work they planned to do on it which got me through the door so to speak. At the dealership Mike the manager, and Sam, were both also great. On collection day my schedule was quite tight and Mike managed to fit me in at a great time so I could drive away happy. Cheers!
2026年5月11日
自発的なレビュー
Vantage Motor Group からの回答
Hi Sean,
Thank you for your fantastic feedback from all of us at Vantage Motor Group. We’re delighted to hear you had such a great experience with your used car purchase at Vantage Toyota Leeds.
It’s great to know that Jordan helped get everything off to a strong start, and that Mike and Sam ensured the process ran smoothly right through to collection. We’re especially pleased we could accommodate your schedule on the day so you could drive away happy.
We really appreciate your recommendation and hope you enjoy many happy miles in your new car! 🚗
Kind regards,
Vantage Motor Group
I'd definitely recommend Vantage Toyota…
I'd definitely recommend Vantage Toyota Morecambe to friends and family because they were professional ,friendly and very helpful after we bought the car
2026年5月11日
自発的なレビュー
Vantage Motor Group からの回答
Hi Jean,
Thank you for your kind feedback from all of us at Vantage Motor Group. We’re delighted to hear that the team at Vantage Toyota Morecambe were professional, friendly and helpful, especially after your purchase.
Your recommendation means a lot to us, and we hope you enjoy many happy miles in your new car!
Kind regards,
Vantage Motor Group
Relaxed
Relaxed, professionaly run dealership. For once I enjoyed the experience of purchasing a car.
2026年5月8日
自発的なレビュー
Vantage Motor Group からの回答
Hi Steve,
Thank you for your kind words, we’re really pleased to hear you had such a positive experience. It’s great to know our team made the process relaxed and enjoyable for you.
Wishing you many happy miles in your new car!
Kind regards,
Vantage Motor Group
I recently purchased my first hybrid…
I recently purchased my first hybrid car — a Yaris Cross Dynamic AWD‑i — from Vantage Toyota Preston, and I want to highlight the outstanding service I received from Alasdair.
From the moment I arrived, he made the whole experience smooth, stress‑free, and genuinely enjoyable. He explained everything clearly, answered all my questions with patience, and made sure I fully understood the features of the car and the finance options.
As a first‑time hybrid buyer, I really appreciated how knowledgeable, friendly, and supportive he was. Nothing felt rushed or pressured — just honest, helpful guidance.
Thanks to Alasdair, I felt confident in my decision and extremely happy with my purchase. His customer service was exceptional, and I would highly recommend him and Vantage Toyota Preston to anyone looking for a new car.
2026年5月8日
自発的なレビュー
Vantage Motor Group からの回答
Hi Zee,
Thank you for taking the time to share your experience with us. We’re delighted to hear that your first hybrid purchase was such a positive one and that you’re enjoying your Yaris Cross.
It’s fantastic to know that Alasdair provided clear, patient and supportive guidance throughout the process, helping you feel confident and comfortable every step of the way. We’ll be sure to pass on your kind words to him and the team at Vantage Toyota Preston.
Your recommendation means a great deal to us, and we truly appreciate your feedback.
Kind regards,
Vantage Motor Group
Vantage Toyota Knaresborough were…
Vantage Toyota Knaresborough were really helpful and I'd recommend them because of the friendly nature of their staff especially LOUISE, their prompt responses to questions and their availability to guide you throughout the process of you acquiring your car.
2026年5月10日
自発的なレビュー
Vantage Motor Group からの回答
Hi Neji,
Thank you for your lovely feedback from all of us at Vantage Motor Group. We’re so pleased to hear that you found the team at Vantage Toyota Knaresborough helpful, friendly and responsive throughout your car buying journey.
It’s great to know Louise made such a positive impression, and we’ll be sure to pass on your kind words to her and the team. Your recommendation means a lot to us.
Wishing you many happy miles in your new car!
Kind regards,
Vantage Motor Group
The Sales Person was very good at…
The Sales Person was very good at explaining the various options available and made the handover of the car seamless
2026年5月13日
自発的なレビュー
Vantage Motor Group からの回答
Hi Paul,
Thank you for your feedback from all of us at Vantage Motor Group. We’re delighted to hear that our Sales Advisor clearly explained all the available options and made your vehicle handover smooth and seamless.
We hope you’re enjoying your new car and wish you many happy miles ahead!
Kind regards,
Vantage Motor Group
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