I am from Netherlands and ordered almost 200 euro vapes. Scam site. Stay away here. I didnt receive my products. Owner talks by whatsapp but is a cheater. I will report this site as a scam today
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レビュアーのコメントを見てみましょう
I got a different brand of dokha , i didn’t order this cheap brand and they over charged me for it , i asked for a refund and to return this product but still no reply . I don’t like this website and... もっと見る
Everything was of top standard and quality .very best and reasonable price. Best quality dokha and all types vape items available. Friendly staff with full of products knowledge and explanation .high... もっと見る
企業が回答しました
My dokha always arrives on time and is ALWAYS fresh. I’ve been buying from here for a couple years now and I have yet to get anything but quick delivery and fresh dokha. The one time I did need cust... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Vape Dokha - A Store Like No Other! At Vape Dokha, we're more than just a retailer; we are the destination for connoisseurs of vaping and Dokha. We understand that our customers seek quality, variety, and authenticity, and that's exactly what we deliver. Our journey began with a simple yet powerful mission: to bring together the finest brands of Vape and Dokha under one roof, creating a unique shopping experience that caters to all your needs. Our Selection - Curated Excellence We believe in the art of choice. That's why every brand featured at Vape Dokha has been handpicked for its exceptional quality, flavor profile, and customer satisfaction. Our extensive range includes premium Dokha tobacco, high-quality Medwakh pipes, and an array of vape products that promise an unparalleled experience. From traditional blends to modern flavors, our selection is diverse yet carefully curated to ensure you find exactly what you're looking for. Quality You Can Trust At the heart of our store is a commitment to quality. Every product on our shelves has passed stringent tests for quality and safety, ensuring that you enjoy the best vaping and Dokha experience possible. Our partnerships with leading brands in the industry reflect our dedication to providing products that are not only enjoyable but also reliable and safe. A Shopping Experience Redefined Shopping at Vape Dokha is an experience in itself. We've designed our store to be welcoming, informative, and user-friendly, making it easy for both seasoned enthusiasts and newcomers to navigate our extensive product range. Our knowledgeable staff are always on hand to guide you through our selection, offering personalized recommendations and insights that enhance your shopping experience. Join Our Community Vape Dokha is more than just a store – it's a community of like-minded individuals who share a passion for quality vaping and Dokha products. We're constantly updating our inventory, following industry trends, and listening to customer feedback to improve and grow. Whether you're a seasoned aficionado or new to the world of vaping and Dokha, we invite you to explore our selection and discover why Vape Dokha is a store like no other.
連絡先
Abu Dhabi, 206144, Abu Dhabi , アラブ首長国連邦
- +971569008781
- info@vapedokha.com
- vapedokha.com
3.2
まあまあ
102件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 84％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The worst experience and company you…
The worst experience and company you could ever deal with in your life. At first they tell you that they can ship to Holland or Europe without any problems. Then when the tobacco is confiscated by customs, they tell you that they are not responsible for this matter. The customer service is also very bad. My shipment was confiscated about two months ago, and every time I talk to them, they tell me that they do not know what is happening and there is no financial compensation from them. Anyway , they are the worst you will ever deal with. I advise you to deal with other reliable companies.
2024年11月15日
自発的なレビュー
Vapedokha からの回答
Thank you for sharing your feedback. We deeply regret the inconvenience caused and understand how frustrating this experience must have been for you.
As communicated earlier and supported by the documentation provided from customs in your country, the items you ordered were not allowed to be imported based on local regulations by you. Unfortunately, customs decisions are beyond our control as a company,
We strive to provide clear guidelines, but regulations can vary widely between countries. We assure you that we are here to assist with any queries to help make the process smoother in the future.
Your concerns about our customer service are noted, and we will continue to improve our communication to ensure our customers feel fully supported.
Thank you for bringing this matter to our attention. We hope to serve you better in the future and encourage you to reach out to our team for assistance with any further questions.
Vapedokha からの回答
Thank you, Wycliffe! Glad you enjoyed the product. — The Vape Dokha Team
Good service
Sent some dokha to my friend .He recieved it on time , was lookong for a website that can ship dokha for him . they took my order and deliver it on time. Thank you vape dokha
2024年11月27日
自発的なレビュー
Vapedokha からの回答
Thank you, Josephat! We're happy your friend received the dokha on time. — The Vape Dokha Team
I haven’t received my product or a…
I haven’t received my product or a notification it has been shipped
2024年11月7日
Vapedokha からの回答
Hi Ryan, apologies for the late reply. Your order was dispatched with tracking on 7 November. If there's anything still outstanding, please contact info@vapedokha.com. — The Vape Dokha Team
I have been ripped off
I have been ripped off
Please save yourself.
I ordered the product months back and I kept chasing for updates and no updates. I requested cancellation and refund which was confirmed. They did not process the refund and despite my cancellation they now after months sent some trash dhoka.
They said this was stuck at the custom but on the tracking clearly shows it was processed in November. I now have to bear all delivery charges and am not sure that I will receive my money.
Please choose another shop instead of these scammers.
They are number 1 for worst customer service, worst customer experience, stealing and scamming customers.
After all this they have requested a review.
2024年10月18日
Vapedokha からの回答
Thank you for sharing your experience. We sincerely apologize for any inconvenience caused and appreciate your feedback, as it helps us improve our service.
We acknowledge that your order faced unforeseen delays due to a customs issue, which regrettably affected its timely delivery. While we strive to ensure a smooth process for all our customers, certain circumstances beyond our control can occasionally lead to disruptions.
According to our records, the order has now been delivered to you. However, if you have any concerns about the product or unresolved issues, we would be happy to assist further.
We value your business and take customer satisfaction seriously. Thank you for your understanding, and we hope to regain your trust in the future.
Kind regards,
Vape dokha
They are scam
They are scam. I made an order waiting more than two months and they said they refound and I get still nothing lying scam not professional and I already reported avoid if you don’t wanna lose your money.
Vapedokha
vapedokha.com Worst experience
2024年10月24日
自発的なレビュー
Vapedokha からの回答
Thank you, Michelle! — The Vape Dokha Team
I still have not received my order?
2024年10月9日
Vapedokha からの回答
Hi Usman, apologies for the late reply. Your order was dispatched with tracking on 9 October. If you need any help, please email info@vapedokha.com. — The Vape Dokha Team
RUȘINE!
Am comandat pe 2 septembrie. Acum suntem în 12 octombrie. Nici un semn de la distribuitor. Dezamăgitor!!!
2024年9月4日
Vapedokha からの回答
Vă mulțumim pentru feedback și ne pare sincer rău pentru neplăcerile cauzate.
Dorim să vă reamintim că v-am comunicat deja faptul că există o cantitate maximă permisă pentru expedierea către destinația dumneavoastră, conform reglementărilor locale. Din acest motiv, expedierea comenzii dumneavoastră a fost realizată în conformitate cu aceste reguli stricte.
Înțelegem frustrarea cauzată și vă asigurăm că facem tot posibilul pentru a respecta reglementările și pentru a asigura livrarea în cel mai scurt timp posibil.
Vă mulțumim pentru înțelegere și pentru oportunitatea de a rezolva această situație.
Cu stimă,
It was really simple to order and the…
It was really simple to order and the shipping was fast
2024年9月26日
Vapedokha からの回答
Thank you, Mamadou! — The Vape Dokha Team
My order is never arrived but not…
My order is never arrived but not because of you but because in this country (qatar) are not allowed. I am
Still waiting for the redound
2024年9月23日
10/10 Customer service. Promises made, promises kept.
Items arrived quickly and as described in pristine condition.
I will definitely be a regular customer as long as this remains the standard.
2024年9月14日
Vapedokha からの回答
Thank you, Dino! Promises kept, always. — The Vape Dokha Team
I received the original packet which I…
I received the original packet which I can see it was already opened but it's totally not the tobacco I know. It tastes different 😞 very sad
2024年9月13日
Vapedokha からの回答
Hi Martin, we're sorry about this. All our products are 100% authentic and sealed when they leave us. Packages are sometimes opened by customs for inspection. Please email a photo to info@vapedokha.com and we'll make it right. — The Vape Dokha Team
exact item fresh and shipping revived…
exact item fresh and shipping revived at suitable time
2024年8月26日
Vapedokha からの回答
Thank you, Dr. Ahmed! — The Vape Dokha Team
Tobacco was dry
2024年8月23日
Vapedokha からの回答
Hi Ian, thanks for the feedback. We're sorry the tobacco arrived dry. Long transit in hot conditions can affect moisture. Please email info@vapedokha.com and we'll look after you on your next order. — The Vape Dokha Team
Vapedokha からの回答
Thank you, Ailith! — The Vape Dokha Team
Very fast
Very fast
I just got my order now. thank you it was faster than what i have expected
2024年8月24日
自発的なレビュー
Vapedokha からの回答
Thank you! Glad it arrived faster than expected. — The Vape Dokha Team
I didn’t receive my goods
2024年8月17日
Vapedokha からの回答
Hi Navratan, apologies for the late reply. Your order was dispatched with tracking on 17 August. Please email info@vapedokha.com if you still need help. — The Vape Dokha Team
Vapedokha からの回答
Thank you for your positive feedback! We're glad to hear you’re happy with the quality and price. We appreciate your support and look forward to serving you again!
Best regards,
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