FALSE ADVERTISING - Ordered vape liquids totalling £25.00 - on 4th February 2026 & still no products delivered. First delivery in January 2026 arrived super quick so trusted Vaper Store……mid February... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Was looking for zero nicotine and actually found a good selection finally. Shipping not too pricey. 1of3 vapes received within a few days in the original box. The other 2 I'm not sure what's happening... もっと見る
Excellent customer service with a real human being ! After placing an order, I was called by a very helpful lady, who advised some of the flavours of products I ordered could not be fulfilled. She... もっと見る
Despite having the next day delivery, we did have to wait four or five days, I was aware of the bank holiday but the wait was very long, I believe one of the vapes was broken and I understand you are... もっと見る
企業情報
Vaper Store について
当該企業による記述
Have an issue? Contact us first
We politely ask that all customers consider this when creating and publishing reviews. Reach out to us first if you're not happy or something went wrong. We will always replace faulty product free of charge. We will always provide full refunds where fair and appropriate and we will sometimes send customers gift cards if we really mess up.About Vaper Store
Vaper Store is a premium online retailer of all things vape related. We are primarily a UK based store but we do ship to Ireland and other countries in the EU where vaping is legal.Our Product Range
Vaper Store stocks vape disposables in 0mg, 10mg and 20mg, 100ml and 50ml vape juice with supplementary nic shots and salts. We also stock mods, pods, kits, coils, tanks and batteries. UK Vapers and all UK vaping equipment is completely catered for at our online vape shop. We also sell a range of CBD vapes and CBD juice.We sell the best, cheapest vape juices and liquids from all popular vapour and juice suppliers.Age Verification
As a responsible online retailer of vape products we adhere to all current legislation on the sale of vape related products. All customers must be able to verify their age when ordering. We do this via our partner 1account who cross-reference customer order details with other data sources to verify the age of every customer.Customer Service
Great customer service is at the heart of everything we do at Vaper Store. We will endeavour to resolve any customer service issues which are fundamentally our fault or within our control but we can't always control everything such as couriers losing parcels or delays in parcels being delivered.Overal Trust Score
The majority of our shipments arrive on time. The vast majority of our customers are happy with our service. Our returning customer rate increases every month, as does our average order value. So when it comes to trust and reputation, we must be doing something right.Our Gratitude
We are grateful to customers who submit reviews. We also recommend that customers check out the reviews on other review platforms by using Google for a complete picture on how Vaper Store is prioritising great customer service.連絡先
Kemp House, 128 City Road, EC1V 2NX, London, 英国
- trustpilot@vaperstore.co.uk
- vaperstore.co.uk
3.9
ほぼ満足
592件のレビュー
顧客にレビューを依頼しています
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ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Perfect quality for price!
Ive received one order so far (with another on the way) and the quality of the goods for the price range is incredible! They take a little longer than most places to get shipped out, however, if you don't need anything urgently, they are a definite go to for me.
Highly recommend!
2024年6月7日
自発的なレビュー
Vaper Store からの回答
Hi Conner, please can you contact our customer support team via email outlining your order details and issue. They will be happy to resolve any issue with your order promptly. Thanks.
Faulty product
I bought disposable vape pen, it didn't work, I sent numerous emails all of which have been ignored.
2024年6月3日
Vaper Store からの回答
Hi Philip, please can you contact our customer support team via email outlining your order details and issue. They will be happy to resolve any issue with your order promptly. Thanks.
I ordered two vapes
I ordered two vapes. One turned up leaking all over the packaging and then second stopped working after 20 puffs! Contacted customer service and still after 4 day not had anything back! Avoid at all cost! Worst service I have ever seen.
2024年6月3日
Vaper Store からの回答
Hi Rahul, please can you contact our customer support team via email outlining your order details and issue. They will be happy to resolve any issue with your order promptly. Thanks.
All good
Good price, swift, hassle free delivery.
What's not to like?
Very happy, many thanks 👍
2024年6月3日
Vaper Store からの回答
Hi Charles, thanks for the love ♡
Great prices on E-Liquids and…
Great prices on E-Liquids and disposeables. Customer support quickly solved an issue I had with the number of items in my order and sent the missing items. Will use again.
2024年5月25日
自発的なレビュー
Great flavour…
Vape has great flavour and price is good. As to how long it will last I can't say yet, not had it long enough to tell.
2024年5月29日
Broken vapes
One of my vapes came with liquid dripping in the package and another one came and it tasted burnt. To conclude, 2/4 of the vapes were broken.
2024年5月29日
Vaper Store からの回答
Hi Heather, can you promptly contact customer support via email with your order number and reference this response on Trustpilot. We'll get it sorted for you one way or another.
Items came but both came faulty
Items came but both came faulty. One leaked most of the juice out and the other one wasn’t charging.
2024年5月29日
Vaper Store からの回答
Hi, can you promptly contact customer support via email with your order number and reference this response on Trustpilot. We'll get it sorted for you one way or another.
Top service
Great service, very good price. Arrived within a few days. Will definitely recommend.
2024年5月28日
Thanks again for your service it was…
Thanks again for your service it was easy to navigate the process and I received quickly my product thanks again
2024年5月22日
Best CBD vape I've tried
Best CBD vape I've tried. I'm on my second one and it helping me relax.
2024年5月24日
Superb
Had an issue with my initial order they quickly sent a new one next day superb service and quality
2024年5月24日
Great Customer Service
One of the vapes I ordered didn’t work, so I contacted customer services and got a response within 10mins and a replacement arrived the next day. Brilliant service. Thank you
2024年5月28日
自発的なレビュー
Competitive prices
Competitive prices, good selection of products. Fast efficient service and delivery.
2024年5月22日
Vaper Store からの回答
Hi Lidia, can you promptly contact customer support via email with your order number and reference this response on Trustpilot. We'll get it sorted for you one way or another.
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