I’ve been buying from this company for the last couple of years and the service is incredible. They answer emails. They sort out anything if anything goes wrong with the Delivery or a mistake. Ben mad... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
When ordered I was informed that the order would be delivered the next day. However it wasn't delivered until 5 days later, at no time between the order and delivery was I informed of the delay or rea... もっと見る
Original order placed August 27th. Delivery still not received as of September 5th. There is no phone number for customer service just an email- 3 times I requested information on delivery twice I... もっと見る
I brought the Innokin Endura T18e Vape Starter Kit, as my Innokln TRINE unfortunately decided to die. I have brought from this company before and have had no problems and I trust them. Delivery was on... もっと見る
企業情報
当該企業による記述
The E-Cig Store is one of the UK's leading vape retailers, with 40+ stores nationwide and a fast-growing online store at theecig.co.uk. We stock thousands of TPD-compliant vaping products, including nic salts, e-liquids, shortfills, pod kits, refillable vape kits, replacement pods and coils from leading brands like Vaporesso, Elf Bar, Lost Mary and OXVA — plus our own award-winning Feast Treats e-liquid range and money-saving multipack bundles. Every order is picked and dispatched from our UK warehouse, with free e-liquid included on selected kits and fast Royal Mail delivery as standard. Our team of vaping specialists — online and in-store — are here to help adult smokers make the switch and existing vapers get better value. Shop online at theecig.co.uk or find your nearest store.
連絡先
Unit 1 Hammond Court, Whitehill Industrial Estate, SK4 1PQ, Stockport, 英国
- Support@theecig.co.uk
- theecig.co.uk
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Received the wrong order
I ordered 12 vape liquids and my order arrived and there was just 2 boxes of nicotine pouches. I didn’t receive my order and I got in contact to receive no reply. So 40 quid for something I didn’t receive.
It’s not the first time as I’ve ordered before and items have been missing.
Website easy to navigate and order
Website easy to navigate and order .
Kept up to date with delivery and arrived as expected.
Guaranteed good service
Guaranteed good service, quick delivery and great products and offers
All round great
Solid pricing, amazing range of liquids and pods, newest kits and friendly staff
My order was short and I am still…
My order was short and I am still awaiting a reply from you. To explain why it was short or send the rest of my order.
When ordered I was informed that the…
When ordered I was informed that the order would be delivered the next day. However it wasn't delivered until 5 days later, at no time between the order and delivery was I informed of the delay or reason for it, despite sending 3 requests on 3 separate days by email for an update. This is not the first time this has happened.
Original order placed August 27th.
Original order placed August 27th.
Delivery still not received as of September 5th.
There is no phone number for customer service just an email- 3 times I requested information on delivery twice I received a standard email stating they would get back to me-no communication, no tracking provided. A very disappointing experience-after shopping in store for three years and sometimes online.
Missing the majority of my order
Ordered a few items before going away for a week. However only 1 x 10ml bottle of liquid and the free gift arrived. All the pods and the other 9 x 10ml never showed up. I've sent an email to support but yet to hear anything back from them. Shame there isn't a phone number for support.
Order wrong
Order arrived ordered 4 bottles only received one and the free gift was not what i requested. Emailed but had no reply very disappointing.
Ive only recieved 12 of the 16 refills…
Ive only recieved 12 of the 16 refills i ordered i emailed 2 days ago and still waiting im at a loss of £30 im not letting this go its alot of money just to forget about
Not all of my order was in the box they…
Not all of my order was in the box they delivered. But I still paid for the full order. I am currently waiting for them to look into my order.
ABSOLUTELY EXCELLENT!!!... PHENOMENAL, ASTONISHING, FANTASTIQUE - INCREDIBLE QUALITY MERCHANT!!!... PRISTINELY PROFESSIONAL!!!... MOST HIGHLY DELIGHTED!!!...
ABSOLUTELY EXCELLENT!!!... SUPERLATIVE, UNPARALLELED, MAGNIFIQUE - EXEMPLARY EXCEPTIONAL QUALITY MERCHANT!!!... PRISTINELY PROFESSIONAL!!!... MOST HIGHLY DELIGHTED!!!... THEREFORE I AWARD THEE E-CIG STORE AY 5 SUPERSTARS REVIEW!!!... 🌠💫✨💫🌠
Great company and serbicev
I’ve been buying from this company for the last couple of years and the service is incredible. They answer emails. They sort out anything if anything goes wrong with the Delivery or a mistake. Ben made prices are far more cheaper than anywhere else online. I would highly recommend this company. It’s a shame that the tax is gonna be going up because I will not be buying then cause my bottles will be going up to £43 a bottle and it’s disgusting.
My order came very quickly with no…
My order came very quickly with no fuss. Would order again but I think the flavour I like is getting discontinued but that’s not the company’s fault 😎
An empty package
The package, a small box, arrived but it was completely opened. The post office but the empty box in a quarantine bag ass the whole order was lost in transit. You can clearly see that the box has no tape on it. Just a postage stamp. Contacted the online shop via the support email, a weeks past and still no response. Complete joke.
Great experience with this company
Easy ordering process, good reasonable prices and great delivery service, was quick and on time without any hassle...
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