I recently received my samples and enjoyed trying them, especially the hazelnut flavour- my fave by far! It's still a bit too early to say whether I've noticed any benefits hance why can't give full... もっと見る
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レビュアーのコメントを見てみましょう
I’ve had a really positive experience with Gold Dust! I absolutely love the hazelnut and cocoa flavours, and it’s great to find a product that I genuinely enjoy. The team has also been incredibly ki... もっと見る
企業が回答しました
I can 1000% say that this is the best coffee I have had when it comes to taste and it dissolving in my milk. Even my colleagues say the smell is making them hungry lol. Since drinking 1 a day for a w... もっと見る
企業が回答しました
Love the taste of this specially blended mushroom drink. It’s like a warm hug in a mug 🥰 particularly loving the new salted caramel blend! Fast shipping, easy to change my order each month if i want... もっと見る
企業が回答しました
企業情報
当該企業による記述
Harnessing nature's best-kept secret, we redefine energy. Unleash your best self with Europe's ultimate all-in-one adaptogenic mushroom blend. Providing a natural and healthy energy source in 2025 and beyond is in desperate need; gone are the days of energy drinks and similar health-destroying 'pick-me-ups' that come with tragic crashes. Gold Dust provides focus, energy and a zen-like calm to those who need it. It combines four of the most powerful and scientifically proven natural mushroom extracts; Reishi, Lions Mane, Cordyceps and Chaga blended into a powder and a gummy form. (Among other natural and potent ingredients) Gold Dust, born from a desire to help those with ADHD and anxiety, is an alternative to medicinal and clinical solutions; it benefits all.
連絡先
Box works, M15 4NU, Manchester, 英国
- suppport@varietymode.com
- varietymode.com
4.4
優良
1797件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I love this coffee
I love this coffee! I tried the caramel one and honestly it made me feel so much more chilled out. Having a child is stressful but this coffee helped me regulate and be more patient. Thank you for making such a wonderful product!
2026年9月30日
自発的なレビュー
Variety Mode Ltd からの回答
Dear Beth,
Thank you so much for sharing this! We're so glad you're loving the caramel coffee. Parenting is no small job, and it means a lot to hear that your daily cup has become a calming moment in your day. Thank you for your kind words, and we hope you keep enjoying many more peaceful sips, however busy life gets! ☕💛
We are grateful to have you as part of our community and for supporting our mission to promote better well-being.
It really means a lot to know you have subscribed and are feeling the benefits.
Kind regards,
Variety Mode Team
This is a lovely company.
This is a lovely company.
I've previously ordered samples from them and also had a subscription but unfortunately cancelled it as I kept forgetting to use it and the bags were piling up 🤭 Also wasn't a massive fan of cocoa flavour , probably should have tried vanilla instead.
But I am properly excited on their new line of flavours!!!
I've recently ordered a sample and my browser filled in the wrong address causing the parcel to get returned back to sender.
Reached to customer support and a replacement was sorted almost instantly!
Very happy with the service , speed of orders processing and overall communication.
If you're not a fan of coffee, I definitely recommend their products , also the gummies are delicious 😋
If you don't notice any effects ,it might be due to the product working differently for each person. But stick to it, the mushroom extract benefits are actually doing wonders without us realising.
Keep it up guys and never change🤩
2026年9月30日
自発的なレビュー
Variety Mode Ltd からの回答
Dear Anya,
Thank you so much for such a thoughtful review! 💛 We're delighted to hear you're excited about our new flavours, and we're sorry about the mix-up with your sample delivery. We're glad our team could get a replacement sorted quickly for you.
Thanks for the honest feedback on the subscription too. If the bags were piling up, you may like our flexible options, where you can skip or pause deliveries anytime. And if cocoa wasn't quite your thing, vanilla is definitely worth a try!
We love that you're enjoying the gummies, and thank you for sharing such helpful advice with other customers. You're right that everyone responds differently, and consistency really does make a difference with mushroom extracts.
We are grateful to have you as part of our community and for supporting our mission to promote better well-being.
It really means a lot to know you have subscribed and are feeling the benefits.
Kind regards,
Variety Mode Team
Great product, poor customer service.
Great product! But you sent the wrong item and your customer service told me to return it, this is a pain and not my fault, I now have runout of the one I wanted. Poor customer service.
2026年9月23日
自発的なレビュー
Variety Mode Ltd からの回答
Dear Matt,
Thank you for the kind words about the product, and I'm sorry about the experience you had getting it. You should have received the right item the first time, and being told to send it back while you ran out of what you actually needed is frustrating. That's on us, not you.
Our team would like to extend our sincere apologies for the confusion and inconvenience this has caused you. We want to assure you that this is not the experience we want you to have.
We are committed to providing high-quality products and a positive experience for every customer, and it is disheartening to know we fell short in your case.
We want you to know that your concern is our top priority. Our Escalations Team Head, Carl, just sent you an email today, September 29, 2026. If you do not see it in your inbox, it may have ended up in your spam or junk folder by mistake. Please feel free to check there, and once you find it, you are very welcome to reply directly so we can assist you as quickly as possible. You can also reach out directly to us at escalations@varietymode.com.
Your feedback means a great deal to us. We would really appreciate the opportunity to put things right and earn back your trust. Please know that we are listening carefully and are ready to support you however we can.
Kind regards,
Variety Mode Team
Great product
Absolutely love the product, we are now trying salted caramel and looking forward to it
2026年9月24日
自発的なレビュー
Variety Mode Ltd からの回答
Dear Miranda,
Thank you for the kind words about the product, and for being so honest about your experience. We're sorry you were told your choice was out of stock and then sent a flavor that wasn't for you. It was frustrating to find that the automated replies couldn't help you change or cancel the order, and we'll be passing your feedback to our customer service team.
Our team would like to extend our sincere apologies for the confusion and inconvenience this has caused you. We want to assure you that this is not the experience we want you to have.
We are committed to providing high-quality products and a positive experience for every customer, and it is disheartening to know we fell short in your case.
We want you to know that your concern is our top priority. Our Escalations Team Head, Carl, just sent you an email today, September 28, 2026. If you do not see it in your inbox, it may have ended up in your spam or junk folder by mistake. Please feel free to check there, and once you find it, you are very welcome to reply directly so we can assist you as quickly as possible. You can also reach out directly to us at escalations@varietymode.com.
Your feedback means a great deal to us. We would really appreciate the opportunity to put things right and earn back your trust. Please know that we are listening carefully and are ready to support you however we can.
Kind regards,
Variety Mode Team
Variety Mode Ltd からの回答
Dear Christine,
Thank you so much for your kind words! We're so happy to hear you love it and that it tastes great. We hope to serve you again soon! 😊
We are grateful to have you as part of our community and for supporting our mission to promote better well-being.
It really means a lot to know you have subscribed and are feeling the benefits.
Kind regards,
Variety Mode Team
You’ll maybe not turn into superman but…
You’ll maybe not turn into superman but you will be a better version of yourself, great addition to my daily routine.
2026年9月18日
自発的なレビュー
Variety Mode Ltd からの回答
Dear Simon,
Thank you so much for this thoughtful review! We love how you put it — it's not about becoming superhuman, it's about becoming a better version of yourself. That's exactly what we're going for. So glad it's found a place in your daily routine, and we appreciate you taking the time to share this!
We are grateful to have you as part of our community and for supporting our mission to promote better well-being.
It really means a lot to know you have subscribed and are feeling the benefits.
Kind regards,
Variety Mode Team
Best ever coffe taste and quality
Best ever coffe taste and quality
After i tried so many I will stick with this one 😍the new flavour hazelnut is so good so tasty 😋
I will give a go and try also the new flavour caramel.
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ 10 star for me !
2026年9月18日
自発的なレビュー
Variety Mode Ltd からの回答
Dear Simona,
Thank you so much for this amazing review! 😍 We're thrilled to hear our coffee has earned a permanent spot in your rotation, and that the hazelnut flavour is hitting the spot! We can't wait for you to try the caramel too — we think you're going to love it just as much. Thanks for the 10 stars and for being such a wonderful customer! ☕️🎉
We are grateful to have you as part of our community and for supporting our mission to promote better well-being.
It really means a lot to know you have subscribed and are feeling the benefits.
Kind regards,
Variety Mode Team
Solved issue in 15 mins (occurred 1 year ago!!)
I accidentally left it over a year before I emailed support about it (a free sample from mode 2025 (~65000 minutes). I sent an email at 2am not expecting much, they replied in 15 minutes and I’ve got a sample coming tomorrow! (atow)
Hopefully the product is as good as the customer setvice 🤞
Thanks Variety ppl :)
2026年9月11日
自発的なレビュー
Variety Mode Ltd からの回答
Dear J,
Thank you so much for this — and for your patience after all that time! We're thrilled our support team could turn things around for you so quickly (even at 2am!). We really hope the product lives up to that first impression, and we'd love to hear what you think once it arrives. Thanks for giving us a shot! 🙌
We are grateful to have you as part of our community and for supporting our mission to promote better well-being.
It really means a lot to know you have subscribed and are feeling the benefits.
Kind regards,
Variety Mode Team
Variety Mode Ltd からの回答
Dear L&F,
Thanks so much for the kind words! We're really glad you're enjoying it — your recommendation means a lot to us. 😊
We are grateful to have you as part of our community and for supporting our mission to promote better well-being.
It really means a lot to know you have subscribed and are feeling the benefits.
Kind regards,
Variety Mode Team
I love the gummies
I love the gummies. I have been taking them 3 years now. They definitely help me focus. I forgot to take them on holiday and I noticed the difference within two days. I can't recommend them enough. They also taste delicious.
2026年9月10日
自発的なレビュー
Variety Mode Ltd からの回答
Dear KT,
Thank you for this incredible review! It means a lot to hear the gummies have been part of your routine for 3 years and really support your focus — and what a testament that you noticed the difference so quickly when you were without them on holiday! So glad they taste delicious too. Thanks so much for recommending us!😊
We are grateful to have you as part of our community and for supporting our mission to promote better well-being.
It really means a lot to know you have subscribed and are feeling the benefits.
Kind regards,
Variety Mode Team
Amazing quick delivery and response to…
Amazing quick delivery and response to query prouduct is amazing I use gor my afternoon drink nice natural lift to get through to evening
2026年9月7日
自発的なレビュー
Variety Mode Ltd からの回答
Dear Anastasia,
Thank you so much! We're delighted quick delivery and support met the mark, and that it's become your go-to for a natural afternoon lift to power through to evening. We really appreciate your support!😊
We are grateful to have you as part of our community and for supporting our mission to promote better well-being.
It really means a lot to know you have subscribed and are feeling the benefits.
Kind regards,
Variety Mode Team
I adore Gold Dust I have now been using…
I adore Gold Dust I have now been using it for 2 years. I am a trainee therapist and Gold Dust provides me with so much focus it is helping me to qualify! As a bonus the taste keeps getting better and better :-)
2026年9月9日
自発的なレビュー
Variety Mode Ltd からの回答
Dear Sally,
Thank you for sharing this — it means so much to hear Gold Dust has been part of your journey these past 2 years, and especially that it's helping support your focus as you work toward qualifying as a therapist. Wishing you all the best with it, and we're so glad the taste keeps hitting the mark for you! 😊
We are grateful to have you as part of our community and for supporting our mission to promote better well-being.
It really means a lot to know you have subscribed and are feeling the benefits.
Kind regards,
Variety Mode Team
FANTASTIC SERVICE FROM THIS
FANTASTIC SERVICE FROM THIS
I used to use SPA*****ODS
Since trying the salted caramel i will never go back.
Taste is great, and got 1 week extra id say to start feeling the full effects
2026年9月2日
自発的なレビュー
Variety Mode Ltd からの回答
Dear Ashley,
Thank you so much for the kind words! We're thrilled the salted caramel won you over and that you're feeling the extra benefits. We really appreciate you taking the time to share this, and we're glad to have you with us!
At Variety Mode, we put a lot of care into making sure our blends taste great while also supporting your focus and energy throughout the day. It really means a lot to know you have subscribed and are feeling the benefits.
We are grateful to have you as part of our community and for supporting our mission to promote better well-being. Your trust means a lot to us, and we truly value the time you took to share your experience.
Kind regards,
Variety Mode Customer Support Team
Variety Mode Ltd からの回答
Dear Helen,
Thank you so much for the kind words! We're thrilled you had a great experience with our service and products. We look forward to serving you again soon! 😊
We are grateful to have you as part of our community and for supporting our mission to promote better well-being.
It really means a lot to know you have subscribed and are feeling the benefits.
Kind regards,
Variety Mode Team
In the past I use to buy from these and…
In the past I use to buy from these and even had a subscription.
I cancelled as the expense was too much.
Then lately when I'm getting the free samples. I'm automatically subscribed and had 2 lots of £28 to be removed from my bank.
A few months ago I had trouble i bought a bundle. Never recieved it yet it said it had been delivered and then I had the headache of trying to get it sorted. Telling variety mode it hasn't arrived, then asking me for evidence in like its not here how on earth can I prove it?? So had a hassle of about 3-4 weeks how ever long to try and get the refund for that finally 🙄. I explained i was in a stressful time of life trying to sort things out, dad passing away and work etc and had to deal with that aswell. No really apology or anything to compensate it atall.
Now I'm returning the packs I was secretly subscribed to after just wanting to sample the sample packs of the bee flavours. £56 😔 makes me really lose the faith in this company I once was a regular buyer from.
2026年9月8日
自発的なレビュー
Variety Mode Ltd からの回答
Dear Samantha,
Thank you for sharing your feedback with us, Samantha. Being charged £56 for a subscription you didn't intend to join, after already dealing with a non-delivery issue that took weeks to sort out, isn't the experience we want for any customer, let alone one who's been with us as long as you have.
Upon checking, we confirmed that you have multiple subscriptions to our Gold Dust Cocoa, the reason why charges and orders were attempted. We'd like to help put this right.
Our team would like to extend our sincere apologies for the confusion and inconvenience this has caused you. We want to assure you that this is not the experience we want you to have.
We are committed to providing high-quality products and a positive experience for every customer, and it is disheartening to know we fell short in your case.
We want you to know that your concern is our top priority. Our CEO just sent you an email today, September 08, 2026. If you do not see it in your inbox, it may have ended up in your spam or junk folder by mistake. Please feel free to check there, and once you find it, you are very welcome to reply directly so we can assist you as quickly as possible. You can also reach out directly to us at escalations@varietymode.com.
Your feedback means a great deal to us. We would really appreciate the opportunity to put things right and earn back your trust. Please know that we are listening carefully and are ready to support you however we can.
Kind regards,
Variety Mode Team
Absolute joke of a company.
Absolute joke of a company.
Don’t buy the sample, as they will automatically sign you up for a subscription and charge you £28 before you even get the chance to try the sample. They will then ignore all your emails, giving you no hope of resolving the issue directly with them.
If you do fall for this, contact your bank. They are aware of the company’s shady tactics and may be able to reverse the payment for you.
2026年8月18日
自発的なレビュー
Variety Mode Ltd からの回答
Dear John,
Thank you for sharing your feedback with us, John. Please know that we understand how disappointing it must feel to be charged unexpectedly due to an active subscription. We never want customers to feel misled or unheard, and we are more than willing to make it right for you. Our sample terms are outlined at checkout, but I understand this isn't always clear enough.
Our team would like to extend our sincere apologies for the confusion and inconvenience this has caused you. We want to assure you that this is not the experience we want you to have.
We are committed to providing high-quality products and a positive experience for every customer, and it is disheartening to know we fell short in your case.
We want you to know that your concern is our top priority. Our CEO just sent you an email today, September 07, 2026. If you do not see it in your inbox, it may have ended up in your spam or junk folder by mistake. Please feel free to check there, and once you find it, you are very welcome to reply directly so we can assist you as quickly as possible.
Your feedback means a great deal to us. We would really appreciate the opportunity to put things right and earn back your trust. Please know that we are listening carefully and are ready to support you however we can.
Kind regards,
Variety Mode Team
Outstanding customer care & top-tier service from the CEO
Initially, I had an issue with an unexpected subscription charge, which led to a frustrating experience and my original 1-star review. However, the CEO, Carlton, reached out to me personally with genuine care, complete transparency, and a fast resolution.
He issued a full refund, sent out complimentary items to try, and took personal responsibility to improve their process for future customers. It’s rare to see a business owner show this level of respectability, integrity, and dedication to getting things right.
Because of their direct communication, kindness, and incredible service recovery, I am delighted to update my review to 5 stars. Highly recommended for their customer support alone!
2026年9月7日
自発的なレビュー
Variety Mode Ltd からの回答
Dear Mr. Batman,
Thank you for taking the time to leave feedback. We take concerns like this seriously and want to help resolve it.
We've searched our system thoroughly and haven't been able to locate an account, order, or subscription matching the details in this review. Without that, we're unable to look into the charges you've described or process any refund.
If you could send us your order number — or the email address, full name, or postcode used at checkout — we'll investigate straight away and put right anything that has gone wrong on our side. You can reach us at support@varietymode.com or escalations@varietymode.com.
We genuinely welcome honest feedback, as it's how we improve. We'd very much like the opportunity to look into this properly, so please do get in touch.
Kind regards,
Variety Mode Team
Variety Mode Ltd からの回答
Dear Michelle,
Thank you so much for the kind words! We're thrilled you're happy with the product and that our team could help. Reviews like yours make our day — we look forward to serving you again soon! 😊
We are grateful to have you as part of our community and for supporting our mission to promote better well-being.
It really means a lot to know you have subscribed and are feeling the benefits.
Kind regards,
Variety Mode Team
Timely delivery
2026年8月27日
Variety Mode Ltd からの回答
Dear Daniel,
Thank you for the great feedback! We're so glad your order arrived on time and hope you're happy with your purchase. We look forward to serving you again soon! 😊
We are grateful to have you as part of our community and for supporting our mission to promote better well-being.
It really means a lot to know you have subscribed and are feeling the benefits.
Kind regards,
Variety Mode Team
I got you to cancel via email
Much appreciated
I'm passing on to a friend
Colin Jeffrey
2026年8月29日
自発的なレビュー
Variety Mode Ltd からの回答
Dear Chris,
I'm really sorry to hear about this experience, and I understand your frustration — being charged after requesting a cancellation is not okay, and we want to put this right.
Our team would like to extend our sincere apologies for the inconvenience this has caused you. We want to assure you that this is not the experience we want you to have.
We are committed to providing high-quality products and a positive experience for every customer, and it is disheartening to know we fell short in your case.
We want you to know that your concern is our top priority. Our CEO just sent you an email today, August 31, 2026. If you do not see it in your inbox, it may have ended up in your spam or junk folder by mistake. Please feel free to check there, and once you find it, you are very welcome to reply directly so we can assist you as quickly as possible.
Your feedback means a great deal to us. We would really appreciate the opportunity to put things right and earn back your trust. Please know that we are listening carefully and are ready to support you however we can.
Kind regards,
Variety Mode Team
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