I have been using vegetology bone care for many years. I am severely intolerant to dairy and eggs it’s a step below anaphylaxis but horrible severe symptoms and haven’t consumed any dairy at all for 2... もっと見る
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This is regarding their Omega-3 product. I emailed them to exclude Vitamin D3 from the omega-3 capsules because it can cause heart palpitations, but they responded that it's only a small dose (200 IU... もっと見る
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I made a mistake and put the wrong address in the order. Basically, I moved houses recently and my old address was still in their files. I called them to apologise and see what we could do abou... もっと見る
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I have been a customer of Vegetology for many years now and my experience has been great so far. Problems that have arisen (mainly at the customs after Brexit) were solved promptly and professionally.... もっと見る
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企業情報
Vegetology について
当該企業による記述
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Getting the nutritional balance right all of the time isn’t always easy, no matter what diet you choose to follow. We provide high quality, UK made supplements to support your body with the key nutrients it needs to thrive. It’s our passion to create incredible, unique nutritional formulations that supplement health in an eco-friendly, ethical , sustainable way. All our products are sustainably produced using plant-based supplements, making them suitable for Vegans and Vegetarians.
連絡先
Creation House, 50-72 Gauntley Street,, NG7 5HB, Nottingham, 英国
- 0800 170 0184
- help@vegetology.com
- vegetology.com
4.0
ほぼ満足
1271件のレビュー
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
sent by post
the problem isn't that it took more than 2 weeks
the problem is that the post in Romania doesn"t deliver - you have to go yourself at a post office
wich when you go to work everyday - it's a problem
it should have come by courier
thank you anyway
paula
2023年8月17日
Vegetology からの回答
Hi Paula,
Thank you for taking the time to review us. We try our best to keep costs as low as possible for our customers and also to enable us to offer free shipping over £70. In Romania, orders go through your local postal service which keeps costs down for our customers.
Best wishes,
Customer Service Team
Vegetology からの回答
Hello,
Thank you so much for leaving a review, we really appreciate it! We are super happy that our products are working for you and so happy you are part of the Vegetology family.
Have a great day!
Customer Service Team
Vegetology からの回答
Hello Lindsay,
Thank you so much for leaving a review, we really appreciate it! We are so happy you are part of the Vegetology family.
We look forward to seeing you again soon!
Customer Service Team
Great turnaround!
I am in Australia and this is the second time I have purchased o/s. I was concerned with how long I would have to wait but was pleasantly surprised how quickly my order arrived. Happy to keep buying from Vegetology for my vegan approved supplements.
2023年8月17日
Vegetology からの回答
Hello Kerry,
Thank you so much for leaving a review, we really appreciate it! We are super happy that our products are working for you and so happy you are part of the Vegetology family.
Have a great day!
Customer Service Team
Vegetology からの回答
Hi Roy,
We really appreciate your positive review! We look forward to seeing you again soon!
Customer Service Team
Marca de confiança
O centro de apoio a clientes da marca é excelente. Contacto realmente cuidado com o cliente e com a ajuda necessária.
Há um esforço real para encontrar uma solução e apoiar o cliente na solução do problema.
2023年8月16日
自発的なレビュー
Vegetology からの回答
Hi Tânia,
Thank you so much for taking the time to leave a review. Your kind words mean so much to the team. We are so glad you are part of the Vegetology family.
Have a great day,
Customer Service Team
My subscription experience
My subscription was dispatched and arrived in my country swiftly. Unfortunately the customs office here ignored the sticker on the box stating that duty was paid and my package got held up. The Vegetology team resolved the issue with customs and my vitamins were delivered to my home. Wonderful customer service. The subscription service is easy to use and easily amended to current needs. Great website. Thank you.
2023年7月16日
Vegetology からの回答
Hello Jane,
Thank you for your wonderful review. We are so pleased to hear that you enjoy shopping with us, it’s great to have you as part of the Vegetology family.
Best wishes,
Customer Service Team
serious and trustworth
Shipping is quick and products are great. I also appreciate the packaging, which is important for those who, like me, need to leave the bottles on display in order to remember to take the supplements daily.
2023年7月17日
Vegetology からの回答
Hello Angela,
Thank you for your kind words, they are so appreciated and we love hearing how our products have helped our customers.
Have a great day,
Customer Service Team
Good quality vegan omega 3 liquid-…
Good quality vegan omega 3 liquid- tastes good and reasonably priced. Delivered on time and with care every couple of months.
2023年7月17日
Vegetology からの回答
Hello Rachael,
Thank you for taking the time to leave us a review. We absolutely love hearing how our products are helping our lovely customers. We’re so pleased our Omega-3 liquid is working so well for you.
Have a great day!
Customer Service Team
Vegetology からの回答
Hello Barbara,
Thank you so much for leaving a review, we really appreciate it! We are super happy that our products are working for you and so happy you are part of the Vegetology family.
Have a great day!
Customer Service Team
my interactions with Vegetology…
my interactions with Vegetology purchases over the years have all been very good. purchasing was simple, and delivery from overseas quick.
2023年7月17日
Vegetology からの回答
Hello Remigijus,
Thank you for taking the time to review us! We really appreciate it. I am delighted to hear you have bought from us for several years. We are so glad you are part of the Vegetology family!
Thanks again,
Customer Service Team
Vegetology からの回答
Hello,
Thank you so much for leaving a review, we really appreciate it! We are super happy that our products are working for you and so happy you are part of the Vegetology family.
Have a great day!
Customer Service Team
Bundles
Bundles make it easy to choose, maybe more variety within the bundles?
Arrived nicely packed!
2023年7月16日
Vegetology からの回答
Hello Soraia,
Thank you so much for leaving a review. We are so pleased to hear that you are enjoying your products, it’s great to have you as part of the Vegetology family.
Best wishes,
Customer Service Team
Managing menopause symptoms
This supplement has the key vitamins and minerals to help women cope with menopause symptoms. We should also add omega 3 which is also available in Vegetology.
2023年7月16日
Vegetology からの回答
Hi Lara,
Thank you so much for leaving a review, we really appreciate it! We are super happy that our Menopause supplement is working for you and so happy you are part of the Vegetology family.
Have a great day!
Customer Service Team
Vegetology からの回答
Hi Barbara,
We are really sorry to hear you had a reaction. We do not expect any interactions with our Menopause supplement. However, when on prescribed medication eg L-Thyroxine, as is the case for you, please always consult your Doctor before taking any supplements including natural ones like ours. Your Doctor can consider your individual status and medical history to advise accordingly.
Best wishes,
Customer Service Team
Vegetology からの回答
Hi,
I'm sorry your parcel hasn't arrived yet. I can see that it was shipped on 17th July and arrived at customs in Portugal on 25th July. It was released from customs yesterday so should be with you very soon.
Have a great day,
Customer Service Team
Tempi di consegna lunghi
Rapporto prezzo prodotto buono, tempi di consegna lunghi, oltre quindici giorni
2023年7月1日
自発的なレビュー
Vegetology からの回答
Hi GDM,
Thank you so much for leaving a review, we really appreciate it! We are super happy that our products are working for you and so happy you are part of the Vegetology family.
Have a great day!
Customer Service Team
Been using them for years BEWARE
Been using them for years. The recent "sleep support" was a big fat nothing. I wrote a negative review to that effect. It never showed up. As indeed many others have said elsewhere.
I now suspect all they are is snake oil sales people cashing in on our vulnerability and abusing our trust. We wont be back. If they cheat on the reviews they willc heat on the truth and reality. BEWARE.
2023年6月12日
自発的なレビュー
Vegetology からの回答
Hi,
I'm sorry to hear that you haven't received your order yet. If you email help@vegetology.com with your order number our team will look into it for you and either refund you or get a replacement sent to you.
Have a great day,
Customer Service Team
Vegetology からの回答
Hello Ausra,
Thank you for taking time to leave a lovely review. We love hearing about how our supplements are making a difference to the lives of our wonderful customers. I'm delighted to hear that our Omega-3 is working so well for you.
Thanks again
Customer Service Team
Vegetology からの回答
Hi Dolly,
Thank you so much for taking the time to review us. We really appreciate it! I'm delighted to hear you are enjoying your Vegetology supplements. It's great to have you in the Vegetology family.
Have a great day,
Customer Service Team
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