Immediately made welcome on arrival by the reception staff. Mike the Consultant and Nurse Elizabeth were absolutely fantastic, talking me through every step of the procedure and just making me so comf... もっと見る
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所在地
所在地を変更First Floor, Building Lakeside 500, NR7 0WG Norwich, GB
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All of the staff were friendly and professional. I was made to feel comfortable. Every effort was made to fit my treatment appointment into the best time for me. My treatment was carefully explained.... もっと見る
企業が回答しました
All staff members friendly and welcoming from the minute of walking through the door. Procedure required explained fully and clearly, including cost. Really great people and recommend highly.
企業が回答しました
The receptionist, Jill, was really lovely and friendly and offered me a cup of tea. The nurse, Jessica, was really friendly and welcoming and helped put me at ease. The consultant, Wissam, was very... もっと見る
企業が回答しました
企業情報
当該企業による記述
VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers
連絡先
First Floor, Building Lakeside 500, NR7 0WG, Norwich, 英国
4.5
優良
30件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Mr Al Jundi was a pleasure to deal with…
Mr Al Jundi was a pleasure to deal with as he explained thoroughly the process of treating my varicose veins
2026年5月12日
VeinCentre - Norwich からの回答
Hi Susan,
Thank you for your feedback. We’re pleased to hear Mr Al Jundi took the time to explain your treatment thoroughly and made the process clear and easy to understand.
Best wishes,
Dilly
Good experience
All of the staff were friendly and professional. I was made to feel comfortable. Every effort was made to fit my treatment appointment into the best time for me.
My treatment was carefully explained.
2026年6月11日
VeinCentre - Norwich からの回答
Hi Paul,
Thank you for your kind review. We’re pleased to hear the team made you feel comfortable and that your treatment was explained clearly throughout.
It’s great to know you had a positive experience with us.
Best wishes,
Dilly
Examination of varicose veins in each leg
Very thorough examination of each leg was carried out and explanations of the various treatments to suit my situation were explained. Staff were polite and explained everything clearly.
2026年6月8日
VeinCentre - Norwich からの回答
Hi Terence,
Thank you for your review. We’re pleased to hear you received a thorough examination and that the team clearly explained the treatment options available to you.
Best wishes,
Dilly
Highly recommend
All staff members friendly and welcoming from the minute of walking through the door. Procedure required explained fully and clearly, including cost. Really great people and recommend highly.
2026年6月3日
VeinCentre - Norwich からの回答
Hi Angela,
Thank you for your wonderful feedback. We’re delighted to hear the team made you feel welcome from the moment you arrived and that everything was explained clearly, including your treatment options and costs.
We really appreciate your recommendation.
Best wishes,
Dilly
Leg varicose veins 59 year old
Immediately made welcome on arrival by the reception staff. Mike the Consultant and Nurse Elizabeth were absolutely fantastic, talking me through every step of the procedure and just making me so comfortable throughout. Personally for me my results have been better than I ever could have wished for. No cramping in my calfs, No aching after walks for the first time in years. The improvement in the appearance of my lower legs is also better than I ever expected. Thank you Norwich vein centre team. Brilliant.
2026年3月16日
VeinCentre - Norwich からの回答
Hi Darren,
Thank you for such a wonderful review. We’re delighted to hear the Norwich team made you feel comfortable and supported throughout your treatment.
It’s fantastic to know your results have exceeded your expectations and that you’re now enjoying life without the cramping and aching you experienced for so many years. Your kind words will mean a lot to the team.
Best wishes,
Dilly
Mr Delbridge is to be highly recommended
Mr Delbridge was polite, professional and experienced. He outlined the treatment options, their risks and benefits in a clear and succinct manner. He inspired trust and I have no hesitation in affirming the positive experience I had during my consultation with him.
2026年5月11日
VeinCentre - Norwich からの回答
Hi Anna,
Thank you for your wonderful feedback. We’re so pleased to hear you had such a positive consultation experience with Mr Delbridge and that his clear and professional approach helped inspire confidence.
Your kind words will mean a great deal to him and the team.
Best wishes,
Dilly
Friendly and helpful staff
Friendly and helpful staff. Dr Wissam Al Jundi was very honest with me about my problem leg! He was kind, thoughtful and extremely profficient. It was 130 mile round trip every visit,between Oct'25 and March '26 but worth it. Elizabeth his amusing Irish nurse was so clever at taking your mind off the injections. BRILLIANT TEAM.
2025年10月9日
VeinCentre - Norwich からの回答
Hi Gillian,
Thanks so much for your lovely review! We are glad to hear that the clinic team were so brilliant throughout your treatment.
Wishing you all the best!
Thanks, Hannah
…not happy
I still have nasty bruising on my left leg and at the back of my knee on the same leg is very tender to touch and also around that part of my leg is a numb feeling like constant pins and needles 😥
2025年12月6日
VeinCentre - Norwich からの回答
Hi there,
Thank you for taking the time to share your feedback. We’re so sorry to hear about your treatment results.
These symptoms can sometimes occur as part of the healing process but it's very important these are reviewed to ensure everything is progressing as expected. A member of our team will be in touch to provide support with your aftercare and answer any questions you may have.
Kind regards,
Dilly
Veincentre consult
The receptionist, Jill, was really lovely and friendly and offered me a cup of tea.
The nurse, Jessica, was really friendly and welcoming and helped put me at ease.
The consultant, Wissam, was very professional, thorough and explained everything clearly.
2026年3月23日
VeinCentre - Norwich からの回答
Dear Nicola - Thank you for your kind words. We’re delighted to hear that Jill and Jessica made you feel so welcome and at ease, and that Mr Wissam Al-Jundi (Consultant Vascular Surgeon) provided clear, professional guidance throughout your consultation. We’ll be sure to pass on your lovely feedback to the team and hope to see you soon! Jackie
Extremely positive experience
I had my treatment today at the vein centre, and the entire team was absolutely incredible—from receptionist to the nurse and the surgeon. I was very nervous going in, but they made me feel completely at ease. There was barely any pain, and the whole experience was far more pleasant than I expected. I’m truly happy I chose the vein centre and couldn’t be more grateful for the care I received.
2026年2月10日
VeinCentre - Norwich からの回答
Hi Donna,
Thank you for your lovely review. We’re so pleased the whole team helped you feel calm and comfortable, especially as you were feeling nervous beforehand. It’s wonderful to hear the treatment was far more pleasant than you expected, with minimal discomfort. Thank you again for trusting us with your care.
Best wishes,
Dilly
From the initial appointment the doctor…
From the initial appointment the doctor was very informative of the procedure, and what to expect during the treatment stage. Every aspect planned out exactly as described, putting me in complete confidence. The follow up appointment was as before, my veins treared are nearly all vanished, with only a few bumps left and a slight faded bruisers in those areas. I have the upmost admiration for the staff at the Norwich Vein Centre and would not hesitate to recommend them , for vein treatment. 10 **********+ regards Michael
2025年10月22日
VeinCentre - Norwich からの回答
Hi Michael,
Thank you for such detailed and generous feedback. We’re delighted everything went just as explained and that you’re seeing such encouraging results already. Your praise for the Norwich team and recommendation really means a lot.
Best wishes,
Dilly
First class team
From the lovely welcome from Jill on reception to the wonderful, kind nurse Liz, to the surgeon Mr. Al Jundi, they make a first class team.
I feel so lucky to have been treated by these professionals, who gave me exceptional, kind care.
Mr Al Jundi explained everything he would be doing. Thank you for the great result.
I am so pleased I chose the Vein Centre.
2025年12月10日
VeinCentre - Norwich からの回答
Hi Anne,
Thank you for such a kind review! We’re delighted to hear how well looked after you felt and how pleased you are with the results. Your lovely words will be shared with Jill, Liz and Mr Al Jundi.
Best wishes,
Dilly
Friendly Company.
The staff were very friendly and reassuring on the day of my op. And the Doctor and his assistant were very caring as I was a bit apprehensive.
2025年8月17日
VeinCentre - Norwich からの回答
Hi Linda,
Thank you for sharing your experience. We’re glad the team helped put you at ease and supported you so well on the day of your procedure.
Best wishes,
Dilly
Excellent service
I have just had my 2nd follow up appointment, just a couple of injections. my feed back is i had some discomfot from 1st appointment which is to be expected and a small concernn of reddess, which was delt with in a very helpful and concered way and i didnt need any pain killer throughtout whole process.
Very happy to see my leg already looking so much better no bulging viens. The service excellent.
2025年12月13日
自発的なレビュー
VeinCentre - Norwich からの回答
Hi Fiona,
Thank you for sharing your feedback. We’re really pleased your concerns were dealt with promptly and that you’re already seeing such positive changes. It’s great to hear how well supported you felt throughout your treatment.
Best wishes,
Dilly
Excellent surgeon and nurse
Excellent surgeon and nurse. Helpful receptionist, all professional, but friendly.
2025年7月16日
VeinCentre - Norwich からの回答
Hi Ruth, thank you for your lovely feedback. We’re pleased to hear that you found the whole team professional, helpful, and friendly throughout your visit. It’s wonderful that you felt so well supported from start to finish.
Warm regards,
Dilly
Friendly and helpful staff
Friendly and helpful staff, I felt very confident in their knowledge and they made me feel relaxed and comfortable. Highly recommend.
2025年9月4日
VeinCentre - Norwich からの回答
Hi Kelly,
Thank you for your feedback. We’re so pleased you felt confident and comfortable with our team, and we really appreciate your recommendation.
Warm regards,
Dilly
Everyone very friendly
Everyone was very friendly, and informative regarding what the treatment will involve.
2025年8月21日
VeinCentre - Norwich からの回答
Hi Louise,
We’re so glad to hear you found the team friendly and informative. Thank you for your feedback.
Best wishes,
Dilly
Couldn’t fault the consultant and…
Couldn’t fault the consultant and receptionist, but who decided your door address should be tucked away between two large ones, also my appointment was on a Sunday when trying to confirm were your consulting rooms where , the main reception was closed
2025年8月24日
VeinCentre - Norwich からの回答
Hi William,
Thank you for your feedback! We're glad to hear your overall experience was positive. We’re sorry for any confusion with the location, we’ll definitely take your comments into consideration to make sure future visits are even easier. Thanks again for sharing!
Best wishes,
Dilly
Varicose vein treatment.
Appear to have expertise in the field, and very forthcoming with information about going forward.
2025年8月21日
VeinCentre - Norwich からの回答
Hi Philip,
Thank you for your kind words! We’re really pleased to hear that you felt confident in our team’s expertise and found the consultation to be thorough and informative. Your trust in us means a lot!
Best wishes,
Dilly
Very easy process
Having decided to have a consultation, I contacted the vein centre. The process to consultation was straight forward and easy. The consultation was thorough and informative. All processes were explained in depth. Friendly and efficient service.
2025年8月19日
VeinCentre - Norwich からの回答
Hi Jane,
Thank you so much for sharing your feedback! We’re thrilled that the consultation process felt seamless and informative for you. It’s always our priority to make sure everything is clear and easy to follow, and we’re so glad to hear the team helped make that happen.
Best wishes,
Dilly
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