Poor customer service
I ordered a pair of boots from this store, they sent the wrong size and because of this issue I had to go out and quickly buy a second hand pair for an event. I promptly asked for a refund as this was their mistake and stated I was willing to return, their customer service team then proceeded to negotiate very low partial refunds starting at 20% then 40% then finally 60% with slow reply times and no acknowledgment for their mistake. Eventually I settled at 60% refund and will try to sell their poor quality boots because I could no longer be bothered with their poor quality customer service. Donât recommend








