Super thorough survey, very professional company. We have worked with them twice. We were very satisfied with our survey. Cameron did a fantastic job!
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レビュアーのコメントを見てみましょう
Smart Home Surveys have been great to work with and have always responded very quickly to our requests and provided very useful recommendations for our next steps. They have been very flexible in meet... もっと見る
An amazing service from Kirsten! Avery detailed survey but an even better phone call after where she went into lots of detail (even recommended a reorganisation of a bedroom - well beyond the scope o... もっと見る
企業が回答しました
Thank you so much for such a thorough survey! These are definitely the surveyors to use to make sure all potential problems are detected. The team are extremely friendly and they moved extremely... もっと見る
企業情報
当該企業による記述
Vela Survey is an independent residential surveying and property advisory practice, providing expert RICS home surveys, property valuations, snagging reports, and party wall expertise, across London and the surrounding areas. Formerly Smart Home Surveys, we combine extensive local knowledge, professional expertise and a client-focused approach to help homebuyers and owners make informed property decisions with confidence. From Level 2 and Level 3 Home Surveys to market valuations and specialist property advice, our aim is to deliver clear, reliable guidance and outstanding customer service at every stage.
連絡先
OFFICE 312 EDINBURGH HOUSE, SE11 5DP, London, 英国
- 0203 621 8800
- enquiries@velasurvey.co.uk
- velasurvey.co.uk
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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
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Excellent service and quality survey
The whole process was seamless end to end. Adam booked us a Level 3 survey for a property and was very helpful.
Joe Allen-Aldus was our surveyor and promptly sent over a detailed report. He was also more than happy to answer any follow-up questions and was delightfully helpful
Great Service
Our experience with Alex Lynch Smart Home Surveys was exceptional from start to finish. Alex's promptness, professionalism, and thoroughness in explaining the survey report made us feel well-prepared to assess the property we were considering for purchase. His friendly and warm approach made the process enjoyable, and he even helped us streamline communication with contractors and our solicitord. We wholeheartedly recommend Alex and Smart Home Surveys to others - their expertise and dedication are truly commendable.

Vela Survey からの回答
Very good service
I am not at all technical, but I managed to book the survey online and it was all arranged and done in less than a week. The survey was very thorough and I would certainly recommend Smart Home Surveys.

Vela Survey からの回答
Brilliant!
As first time buyers, we were nervous selecting a surveyor but would absolutely recommend Joe. He was fantastic and was so helpful with our follow up questions to really put our minds at ease. Would not hesitate to use Joe again - top service and thank you so much!!

Vela Survey からの回答
Excellent Surveyors
We used smart home surveys for a survey on a flat in a recently built (~2014) block. Alex picked up on various damp and ventilation issues and was extremely helpful and thorough when discussing the survey results with us and giving us advice on the next steps. Excellent service. Would highly recommend.

Vela Survey からの回答
Great service
Whole team were super professional, swift, and user-friendly. Their online platform took all the hassle away from me, and Joe and Alex were both very knowledgeable and thoughtful about the risks etc when we spoke over the phone. Highly recommended!

Vela Survey からの回答
High quality survey and service throughout
Alex from Smart Home Surveys was fantastic in carrying out a Level 3 RICS survey. Happy to chat through issues we were particularly worried about before the survey - detailed survey report including focus on those aspects of concern - and then happy to chat again to go into more detail and answer follow up questions afterwards. Professional and responsive throughout. Would very much recommend.

Vela Survey からの回答
Came recommended
Constructive and thorough survey, quick turnaround. Came recommended to me and I would recommend again!

Vela Survey からの回答
Excellent service from Adam
Excellent service from Adam! A very thorough report. Would use them again.

Vela Survey からの回答
Fantastic experience - professional and accurate
Worked with Alex Lynch and had a great experience. Alex was prompt, professional and walked us through the details of the survey report so that we were well equipped to understand potential issues with the property that we were looking to purchase. He even summarized outstanding questions so that we could easily engage contractors, the estate agent and write to our solicitor. Very friendly and warm, we will definitely be recommending to others!

Vela Survey からの回答
A big thank you to Alex!
We used Smart Home Surveys for our recent purchase and were really happy with Alex's work. The report was very thorough and Alex went above and beyond to answer our follow-up questions both on email and via the phone. We would thoroughly recommend Smart Home Surveys.

Vela Survey からの回答
My daughter suggested us using Smart…
My daughter suggested us using Smart Home Surveys following her own satisfactory engagement.
After receiving the survey report, I had some outstanding questions related to the property. My experience dealing with Mr Alex Lynch was far better than i expected. Professional and helpful.

Vela Survey からの回答
Fantastic experience
Fantastic experience. Professional, pleasant to deal with and excellent communication throughout. I'll be recommending to anyone I know buying a house in the area.

Vela Survey からの回答
Most worthwhile investment!
I cannot recommend Smart Home Surveys highly enough. At every stage of the process I have had the best service - from my initial enquiries and questions, through to booking the survey, receiving the report and then very helpfully going through it all with me on the phone.
I am a very nervous first time buyer with lots of uncertainties and unknowns. Both Adam and later Joe (who carried out my survey), have guided me through the process with patience and clarity and very sound advice. They are a highly experienced team of real integrity. They repeatedly made recommendations based on what was most appropriate for me (not simply where they could make most money).
I had the level 2 report with photos for a conversion flat I am buying. Joe’s report was extremely thorough, careful and clear. He went above and beyond to ensure I had a good understanding of any potential concerns regarding the property, their implications and recommendations of what I should do next. I feel very supported through the stressful steps of buying a property. If only I could've had him with me throughout the whole purchase process!

Vela Survey からの回答
Best surveyor ever
We used Smart Home to perform a survey on the property we were buying and probably this is one of the most professional and reliable service we have used so far. Their transparency and support is fantastic, which led us to peace of mind throughout the whole process of the property purchase. I can’t wait to see them on board soon again.

Vela Survey からの回答
Professional Inside and Out
There were 2 sets of work people to do the damp proofing inside and out.
Both sets were polite on arrival and leaving, they were efficient and showed professionalism throughout explaining what and how it was to be done and then cleaning up after themselves.
Will recommend to all my neighbours.

Vela Survey からの回答
Actively helpful team and clear outcome
Using Smart Home Surveys has been so valuable. From the first enquiry, through delays from my side, to efforts made in conducting the survey, reporting and follow up - Joe and Adam have been professional, friendly, clear and informative throughout. I would highly recommend this team. The experience helped both practically and for confidence during such a big move for me.

Vela Survey からの回答
Extremely thorough and patient
Extremely thorough and our surveyor (Joe) took the time to sit with me and explain in detail everything he had reported and advised on improvements we could make.
We used this company for our purchase survey as well as a survey on the property we were selling.
Highly recommend.

Vela Survey からの回答
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