Vela Survey レビュー 

526
•
TrustScore 5段階評価の5

4.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Super thorough survey, very professional company. We have worked with them twice. We were very satisfied with our survey. Cameron did a fantastic job!

5つ星のうち5の評価

Smart Home Surveys have been great to work with and have always responded very quickly to our requests and provided very useful recommendations for our next steps. They have been very flexible in meet... もっと見る

5つ星のうち5の評価

An amazing service from Kirsten! Avery detailed survey but an even better phone call after where she went into lots of detail (even recommended a reorganisation of a bedroom - well beyond the scope o... もっと見る

企業が回答しました

5つ星のうち5の評価

Thank you so much for such a thorough survey! These are definitely the surveyors to use to make sure all potential problems are detected. The team are extremely friendly and they moved extremely... もっと見る

企業情報

  1. 公認測量士
  2. ・
  3. 不動産コンサルタント
  4. 不動産鑑定士

当該企業による記述

Vela Survey is an independent residential surveying and property advisory practice, providing expert RICS home surveys, property valuations, snagging reports, and party wall expertise, across London and the surrounding areas. Formerly Smart Home Surveys, we combine extensive local knowledge, professional expertise and a client-focused approach to help homebuyers and owners make informed property decisions with confidence. From Level 2 and Level 3 Home Surveys to market valuations and specialist property advice, our aim is to deliver clear, reliable guidance and outstanding customer service at every stage.


連絡先

4.9

優良

TrustScore 5段階評価の5

526件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(526)

過去12か月のレビュー数: 45件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent service and quality survey

The whole process was seamless end to end. Adam booked us a Level 3 survey for a property and was very helpful.

Joe Allen-Aldus was our surveyor and promptly sent over a detailed report. He was also more than happy to answer any follow-up questions and was delightfully helpful

2023年10月18日
自発的なレビュー
5つ星のうち5の評価

Great Service

Our experience with Alex Lynch Smart Home Surveys was exceptional from start to finish. Alex's promptness, professionalism, and thoroughness in explaining the survey report made us feel well-prepared to assess the property we were considering for purchase. His friendly and warm approach made the process enjoyable, and he even helped us streamline communication with contractors and our solicitord. We wholeheartedly recommend Alex and Smart Home Surveys to others - their expertise and dedication are truly commendable.

2023年9月20日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Thank you for a great review, I'm glad we were able to help. Adam

5つ星のうち5の評価

Very good service

I am not at all technical, but I managed to book the survey online and it was all arranged and done in less than a week. The survey was very thorough and I would certainly recommend Smart Home Surveys.

2023年8月16日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

I'm glad you found our booking system easy to use and the survey useful. Adam

5つ星のうち5の評価

Brilliant!

As first time buyers, we were nervous selecting a surveyor but would absolutely recommend Joe. He was fantastic and was so helpful with our follow up questions to really put our minds at ease. Would not hesitate to use Joe again - top service and thank you so much!!

2023年8月26日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Thank you for such a great review. Adam

5つ星のうち5の評価

Excellent Surveyors

We used smart home surveys for a survey on a flat in a recently built (~2014) block. Alex picked up on various damp and ventilation issues and was extremely helpful and thorough when discussing the survey results with us and giving us advice on the next steps. Excellent service. Would highly recommend.

2023年8月14日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Hi Nathan, I'm glad you found the survey useful.

5つ星のうち5の評価

Great service

Whole team were super professional, swift, and user-friendly. Their online platform took all the hassle away from me, and Joe and Alex were both very knowledgeable and thoughtful about the risks etc when we spoke over the phone. Highly recommended!

2023年7月14日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Hi Will, thanks for the great review. I'm pleased you liked the online portal.

5つ星のうち5の評価

Very quick

Very quick, helpful and supportive

2023年8月10日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Thanks Isabel, I'm glad we could help.

5つ星のうち5の評価

High quality survey and service throughout

Alex from Smart Home Surveys was fantastic in carrying out a Level 3 RICS survey. Happy to chat through issues we were particularly worried about before the survey - detailed survey report including focus on those aspects of concern - and then happy to chat again to go into more detail and answer follow up questions afterwards. Professional and responsive throughout. Would very much recommend.

2023年7月31日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

THanks for a great review. Adam

5つ星のうち5の評価

Came recommended

Constructive and thorough survey, quick turnaround. Came recommended to me and I would recommend again!

2023年8月4日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Thanks Louise, much appreciated. Adam

5つ星のうち5の評価

Fantastic experience - professional and accurate

Worked with Alex Lynch and had a great experience. Alex was prompt, professional and walked us through the details of the survey report so that we were well equipped to understand potential issues with the property that we were looking to purchase. He even summarized outstanding questions so that we could easily engage contractors, the estate agent and write to our solicitor. Very friendly and warm, we will definitely be recommending to others!

2023年6月28日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

I'm glad you found Alex's help useful, thank you for such a great review. Adam

5つ星のうち5の評価

A big thank you to Alex!

We used Smart Home Surveys for our recent purchase and were really happy with Alex's work. The report was very thorough and Alex went above and beyond to answer our follow-up questions both on email and via the phone. We would thoroughly recommend Smart Home Surveys.

2023年6月30日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Thank you for your review - I'm glad you found the service useful. Adam

5つ星のうち5の評価

My daughter suggested us using Smart…

My daughter suggested us using Smart Home Surveys following her own satisfactory engagement.

After receiving the survey report, I had some outstanding questions related to the property. My experience dealing with Mr Alex Lynch was far better than i expected. Professional and helpful.

2023年6月28日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Thank you for a great review, it's truly a pleasure to help different generations of the same family! Adam

5つ星のうち5の評価

Fantastic experience

Fantastic experience. Professional, pleasant to deal with and excellent communication throughout. I'll be recommending to anyone I know buying a house in the area.

2023年6月20日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Thank you for your review, I'm glad we could help. Adam

5つ星のうち5の評価

Most worthwhile investment!

I cannot recommend Smart Home Surveys highly enough. At every stage of the process I have had the best service - from my initial enquiries and questions, through to booking the survey, receiving the report and then very helpfully going through it all with me on the phone.

I am a very nervous first time buyer with lots of uncertainties and unknowns. Both Adam and later Joe (who carried out my survey), have guided me through the process with patience and clarity and very sound advice. They are a highly experienced team of real integrity. They repeatedly made recommendations based on what was most appropriate for me (not simply where they could make most money).

I had the level 2 report with photos for a conversion flat I am buying. Joe’s report was extremely thorough, careful and clear. He went above and beyond to ensure I had a good understanding of any potential concerns regarding the property, their implications and recommendations of what I should do next. I feel very supported through the stressful steps of buying a property. If only I could've had him with me throughout the whole purchase process!

2023年6月6日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Thank you for such a lovely review. We try to support buyers and give them useful advice. I'm glad you felt supported. Adam

5つ星のうち5の評価

Best surveyor ever

We used Smart Home to perform a survey on the property we were buying and probably this is one of the most professional and reliable service we have used so far. Their transparency and support is fantastic, which led us to peace of mind throughout the whole process of the property purchase. I can’t wait to see them on board soon again.

2023年6月6日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Thank you, I'm glad we were able to help. Adam

5つ星のうち5の評価

Professional Inside and Out

There were 2 sets of work people to do the damp proofing inside and out.
Both sets were polite on arrival and leaving, they were efficient and showed professionalism throughout explaining what and how it was to be done and then cleaning up after themselves.
Will recommend to all my neighbours.

2023年5月24日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Nice review, but this wasn't us as we are not damp contractors!

5つ星のうち5の評価

Actively helpful team and clear outcome

Using Smart Home Surveys has been so valuable. From the first enquiry, through delays from my side, to efforts made in conducting the survey, reporting and follow up - Joe and Adam have been professional, friendly, clear and informative throughout. I would highly recommend this team. The experience helped both practically and for confidence during such a big move for me.

2023年6月1日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Thanks for such a kind review, Adam

5つ星のうち5の評価

Extremely thorough and patient

Extremely thorough and our surveyor (Joe) took the time to sit with me and explain in detail everything he had reported and advised on improvements we could make.
We used this company for our purchase survey as well as a survey on the property we were selling.
Highly recommend.

2023年2月10日
自発的なレビュー
Vela Survey ロゴ

Vela Survey からの回答

Thanks for such a nice review, Danielle. Adam

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