Super thorough survey, very professional company. We have worked with them twice. We were very satisfied with our survey. Cameron did a fantastic job!
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Smart Home Surveys have been great to work with and have always responded very quickly to our requests and provided very useful recommendations for our next steps. They have been very flexible in meet... もっと見る
An amazing service from Kirsten! Avery detailed survey but an even better phone call after where she went into lots of detail (even recommended a reorganisation of a bedroom - well beyond the scope o... もっと見る
企業が回答しました
Thank you so much for such a thorough survey! These are definitely the surveyors to use to make sure all potential problems are detected. The team are extremely friendly and they moved extremely... もっと見る
企業情報
当該企業による記述
Vela Survey is an independent residential surveying and property advisory practice, providing expert RICS home surveys, property valuations, snagging reports, and party wall expertise, across London and the surrounding areas. Formerly Smart Home Surveys, we combine extensive local knowledge, professional expertise and a client-focused approach to help homebuyers and owners make informed property decisions with confidence. From Level 2 and Level 3 Home Surveys to market valuations and specialist property advice, our aim is to deliver clear, reliable guidance and outstanding customer service at every stage.
連絡先
OFFICE 312 EDINBURGH HOUSE, SE11 5DP, London, 英国
- 0203 621 8800
- enquiries@velasurvey.co.uk
- velasurvey.co.uk
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Cameron was good in answering my…
Cameron was good in answering my enquiries and helped me to make the right decision with the purchase.
Good information and communication
Good information and communication, answered questions honestly and well. Spoke to Cameron
Super thorough survey
Super thorough survey, very professional company. We have worked with them twice.
We were very satisfied with our survey. Cameron did a fantastic job!
Above and beyond
We needed a valuation on our property urgently, and even though we got in touch a month after they'd completed our survey, they provided it for free and turned it around the same day. Adam Pritchard went above and beyond, and he's made our purchase journey so much smoother. We'll definitely be recommending them to everyone we know. Thank you!
Recommend Vela Survey
Recommend Vela Survey. Good customer service and detailed and clear survey. The surveyor very helpfully answered our follow up questions.
Prompt and responsive
Prompt attendance, very responsive team and Cameron was very helpful in breaking down the survey into meaningful insight for us
We've had an excellent experience
We've had an excellent experience. Smart Home Surveys are very responsive, communication is easy, fast, and clear as is the interface for receiving quotes, scheduling survey, and final reports. The surveyor himself was also very professional, thorough, and clearly explained the main findings. Any further questions we had before or after the survey were answered quickly and clearly.
Thank you Cameron and Adam
After discussing with Adam, who was extremely useful and insightful, we’ve decided to get the Level 3 survey for a newly renovated property we’ve had an offer accepted on.
Cameron, our surveyor, was fantastic - he even got in touch with us on the day of the inspection to flag and discuss the major issues identified with the property which would need to be further investigated by specialists - this was extremely useful given the tight exchange deadline.
In the end we decided to pull out, but throughout the whole process we were confident in their expertise and we will be definitely using them again to find our next home.
Thank you Adam and Dan!
Smart Home Surveys have been great to work with and have always responded very quickly to our requests and provided very useful recommendations for our next steps. They have been very flexible in meeting times that suit our needs to suit all parties concerned. Definitely recommend and wouldn't hesitate to use their services again in the future!
Smart Home Surveys responded very promptly
Smart Home Surveys responded very promptly and efficiently and produced a helpful report.
However they initially wanted full payment before even doing the survey. In this age of Scams I feel this is not a good policy. However after a phone call they agreed to me paying the full amount once they had done the survey to release the report which I felt was fair.
Homebuyers Survey
Very comprehensive report, and a comprehensive phone call with good detailed guidance following the report.
Amazing surveyors!
Thank you so much for such a thorough survey! These are definitely the surveyors to use to make sure all potential problems are detected.
The team are extremely friendly and they moved extremely quickly to both book the survey and to send me the report.
Thank you so much!
Great service
Great service. Friendly, easy, reliable. They don’t oversell and give honest advice. The service didn’t stop after the survey, they continued to connect me to local specialists to answer remaining questions. Thanks guys.
Adam gave us really useful advice as to…
Adam gave us really useful advice as to what level of survey we required. They were communicative about the appointments and when one had to be rearranged. The report was timely and thorough. Would definitely recommend.
Very comprehensive survey
Very comprehensive survey - very helpful. We’re glad we went with the photographs.
Great service, thanks!
Survey was easy to arrange, the recommendations in the report were easy to follow and the surveyor had clearly checked all areas where access was possible. When I asked a clarification question, this was swiftly answered. Great service, thank you Adam!
Very quick, thorough, personal, professional service at a competitive price.
Very quick, professional, personal, caring and thorough service. Provided everything required very diligently. Their prices were great value.
Comprehensive report
The report was very comprehensive. The surveyor took the time to answer my questions on a follow-up call, which was included in the initial quote.
We used Smart Home Surveys as first time buyers in London
We used Smart Home Surveys on a property in London. All stages of the process have gone smoothly - from the website and automatic updates on the status of the survey to the survey report and follow up call with the surveyor.
The survey was done quickly and the report was comprehensive, giving us more confidence in buying the property. In addition it was great to be able to talk to the surveyor to get some more thoughts from him and ask questions.
Overall I strongly recommend Smart Home Surveys.
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