Vertex Surveys レビュー 

Our first email confirming our survey date came on the 8th September for the 2nd September! We contacted the office and a new appointment made for 2nd October at 11am. Told Alex or Andy would be doing the survey, sadly no one turned up. We have had no explanation since. Sent an email to the firm and have had no acknowledgment. We have been left in the dark as to what the next step is. This is the reason I have given 1 star, I will review again when there has been a positive outcome.

Kept us informed as to when he would arrive. Was very quick and gave an excellent customer service.

Stephen was highly professional and very thorough. He was friendly and clearly knew his subject very well indeed. I would not hesitate to recommend him and Vertex

I definitely recommend Vertex Surveys
Stephen ( “spelt the French way” ) phoned ahead of his visit to confirm his arrival time. He was friendly, polite and respectful throughout his assessment appointment. Stephen was professional, knowledgeable and focused. I definitely recommend using Stephen for your assessment

Professional approach.
On time and carried out work in a timely fashion.

Surveyor arrived on time and started straight away with a drone to get optimum view of the property. Very respectful of the property and worked quickly and efficiently. He was able to have a quick discussion about battery locations and solar panels. I would recommend this company.

Steve came to survey our property for the installation of hitter pump. He was friendly, cheerful and thorough. He was so helpful and knowledgeable.

Surveyor was insistent o. Phone calls to visit at his convenience. Having booked a survey for 10am he turned up at 9am whilst i didn't get back till 9.45
insisted on doing the survey whilst my wife was reluctant to have stranger in the , who frankly was intimidating. I returned home at 9.45 to see him drive off. Not one life's better experience.

Got a phone call ahead of time on the day of the survey explaining the time of expected arrival, and then again 1 hour before arriving. Explained where he needed to be & why, and what reiterated what I need to provide: access to loft, energy bill, annual electricity usage, access to battery location and to consumer unit.

Very polite, efficient, experienced and happy Geordie. Compared notes on the angles.

He explained some of the options, answered my questions and where we go from here, confirming the report had been submitted before leaving the premises.

Great service and would highly recommend, based on my experience.

Friendly and considerate, he was knowledgeable and shared what information he was obtaining and what he needed from me as the homeowner without any fuss. An amazing service which went above and beyond what I expected. Nothing but professional throughout, I would recommend their service to anyone considering solar and/or heat pumps. A++

We were due a visit from a Vertex surveyor but they had car issues so got a call from Steve (proper Geordie :)) who fitted us in even though we weren't on his list for the day.
what a great lad ! Talked us through what he needed to do along with the time it would take, told us everything we needed to know, seemed to know his stuff and looked like he loved his job. He was a credit to the Vertex company.

Surveyor turned up on time, explained what he was going to do and answered any questions. Very pleasant helpful.would recommend.

Wow. What a professional, friendly, quality service. Don’t like trades in the house but Stephen was an absolute pleasure for the 2 hour survey.

The Surveyor turned up early. He Introduced himself and explained what he was doing during his visit . Then he got on with the survey measuring up the house and asking me questions about its fabric and year of construction. Really nice guy. Would recommend.

Steve came to survey our property for the installation of solar panels. He was friendly, cheerful and thorough. He was so helpful and knowledgeable.

Excellent survey carried out by Vertex. The young lad was competent and easy going with good geordie banter. He got on with the task at hand while answering any queries I had. A quality service which I would use again if needed, A*****

The surveyor was very friendly, polite, helpful and carried out the survey without any fuss or problems.
The recommendations he made were clear and precise.
Excellent service.

We had Steve to survey for a solar install. He was friendly, explained everything well, was quick in his work, and helpful to discuss options. What more can you ask for?

Steve was very polite, courteous and professional. He also said if I wanted to ask more questions I could contact him.

Very professional throughout the process. On time and efficient. Great communication.