Got a phone call ahead of time on the day of the survey explaining the time of expected arrival, and then again 1 hour before arriving. Explained where he needed to be & why, and what reiterat... もっと見る
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Surveyor arrived on time and started straight away with a drone to get optimum view of the property. Very respectful of the property and worked quickly and efficiently. He was able to have a quick dis... もっと見る
The Surveyor turned up early. He Introduced himself and explained what he was doing during his visit . Then he got on with the survey measuring up the house and asking me questions about its fabric an... もっと見る
Stephen was highly professional and very thorough. He was friendly and clearly knew his subject very well indeed. I would not hesitate to recommend him and Vertex
企業情報
当該企業による記述
Vertex Renewable Surveys Ltd is an independent, survey-only renewable energy assessment company based in Doncaster, South Yorkshire, serving installers and homeowners across the UK. We do one thing: we survey. We don't sell heat pumps, solar panels, batteries or heat loss calculations as part of an install package — which means our reports are genuinely independent. Our customers get the evidence they need to make a decision, not a sales pitch dressed up as a survey. Every job we take on produces a Vertex pack: photos, measurements, room-by-room heat loss calculations (MIS3005-D aligned), cylinder and pipework assessments, noise and siting checks, and a written report delivered through our secure portal — usually the same week as the site visit. For installer companies, we work as an outsourced survey team. Same-week turnaround, fixed per-pack pricing, consistent pack structure across every job, and no competing commercial interest in the install outcome. For homeowners, we provide a one-off independent survey they can share with any installer they choose. We cover England, Wales, Scotland and Northern Ireland, with a home base in Yorkshire. Every survey is carried out by an experienced assessor. Every pack is built on our in-house Plumbline pack engine so you know what you're getting, every time. Independent. Evidence-led. Survey-only.
連絡先
20 nooking close, dn3 3er , Doncaster , 英国
- 03301330387
- Info@vertex-surveys.co.uk
- vertex-surveys.co.uk
4.9
優良
144件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 50％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Installation survey
The surveyor was very friendly and approachable, he answered all my questions and provided good advice re cost effectiveness for use of the system that I had not considered. Altogether a very pleasant experience.
2026年9月7日
自発的なレビュー
Vertex Surveys からの回答
Thank you, Lesley. It’s lovely to hear that your surveyor made you feel at ease, answered your questions and offered useful advice on getting the most from your system. We’re glad you had such a pleasant experience.
The Vertex Surveys team
Steve was very helpful with all our…
Steve was very helpful with all our questions and provided very good advice and constructive feedback on the type of installation that would best suit our needs 😀
2026年9月15日
自発的なレビュー
Vertex Surveys からの回答
Thank you, Donna. We’re delighted Steve could answer your questions and help you understand which installation would suit your needs. We really appreciate you sharing your experience.
The Vertex Surveys team
Steven did an excellent and thorough…
Steven did an excellent and thorough job.
Would recommend Vertex for any similar work.
2026年9月14日
自発的なレビュー
Vertex Surveys からの回答
Thank you, Marek. We’re pleased Steven’s thorough approach made such a good impression. Your recommendation means a lot to us.
The Vertex Surveys team
Highly recommended
Vertex Surveys carried out a solar panel survey with real care and professionalism at an elderly relatives home. The surveyor was polite, thorough, and explained everything clearly. They took time to check all details and made the whole process easy and reassuring. Excellent service from start to finish. Miriam in the office provided exceptional service throughout. She was friendly, efficient, and genuinely helpful, making the whole process smooth and stress‑free. Her professionalism and care really stood out.
2026年9月2日
自発的なレビュー
Vertex Surveys からの回答
Thank you, Sue, for such a thoughtful review. We’re delighted the surveyor’s care and clear explanations made the visit reassuring, and that Miriam’s help made everything run smoothly. Your kind words about both the survey and office support mean a great deal to us.
The Vertex Surveys team
Steven did a heat pump survey
Steven did a heat pump survey in my home and was very kind and respectful, he talked very nicely to my children. Overall very good and couldn't get better.
2026年9月10日
自発的なレビュー
Vertex Surveys からの回答
Thank you, Shanti. We’re so pleased Steven made your heat pump survey a positive experience and treated your family with kindness and respect. We appreciate your lovely feedback.
The Vertex Surveys team
Really great surveyor. Professional throughout
The surveyor who came to us yesterday (sorry I've forgotten his name! He was a Gordie) was very professional, but also really friendly. He gave us hints and tips on solar power charges and its set up. He accepted a coffee but that remained there until he'd finished the surveying. He even deployed a drone for images of the roof and layout. Throughout we felt we were in capable hands. At the end, he showed us all the images he had taken and what the next step will be. We received a text message as confirmation of visit immediately.
Really nice guy with great customer service. Efficient and fast, with no lingering 'chat'. Perfect!
2026年9月10日
自発的なレビュー
Vertex Surveys からの回答
Thank you for such a detailed review. We’re glad the explanations, roof images and guidance on next steps helped you feel in capable hands. It’s lovely to hear your surveyor combined a friendly approach with an efficient visit.
The Vertex Surveys team
Vertex Surveys からの回答
Thank you, Mary. We’re glad you found the service helpful, and we appreciate you taking the time to leave a review.
The Vertex Surveys team
Professional and friendly staff
Andy came and completed our survey. He was professional, knowledgeable and very friendly, answering all of our questions. Thank you!
2026年9月1日
自発的なレビュー
Vertex Surveys からの回答
Thank you, Julie. It’s great to hear Andy was friendly, knowledgeable and able to answer all your questions. We’re pleased you were happy with your survey.
The Vertex Surveys team
Steven provided a first class…
Steven provided a first class professional friendly service.
2026年9月7日
自発的なレビュー
Vertex Surveys からの回答
Thank you for your kind words. We’re delighted Steven provided the friendly, professional service you described, and we appreciate your review.
The Vertex Surveys team
Arrived on time
Arrived on time, friendly,answered the questions I had.
Completed the survey efficiently and quickly
2026年9月9日
自発的なレビュー
Vertex Surveys からの回答
Thank you, David. We’re glad your surveyor arrived on time, answered your questions and completed the survey efficiently. We appreciate you sharing your experience.
The Vertex Surveys team
Vertex Surveys からの回答
Thank you, Vin. It’s lovely to hear you enjoyed working with us. We really appreciate your kind feedback.
The Vertex Surveys team
Highly professional
The surveyor appeared at the exact time arranged and was thorough and friendly, explaining his involvement in renewable energy. Very professional and efficient.
2026年8月12日
自発的なレビュー
Vertex Surveys からの回答
Thank you, Patrick. We’re pleased you appreciated your surveyor’s punctuality, thoroughness and friendly approach. Thank you for taking the time to recommend our service.
The Vertex Surveys team
Good visit
Stephanie arrived promptly, was courteous and explained clearly what he was about to do.
He was easy to get on with, and went about his job quietly and efficiently.
His visit was a pleasant experience. We should engage him again.
2026年9月9日
自発的なレビュー
Vertex Surveys からの回答
Thank you for your thoughtful review. We’re pleased your surveyor explained the work clearly and made the visit a pleasant one. We’d be happy to help with a future survey.
The Vertex Surveys team
Surveyor was friendly
Surveyor was friendly, professional and explained what and why he need access to the required areas.
2026年9月8日
自発的なレビュー
Vertex Surveys からの回答
Thank you, Eric. We’re glad your surveyor was friendly and professional, and explained clearly why access was needed during the survey. We appreciate your feedback.
The Vertex Surveys team
The surveyor was very polite & helpful…
The surveyor was very polite & helpful & answered all my questions. He left a very good impression of Vertex Surveyors
2026年9月8日
自発的なレビュー
Vertex Surveys からの回答
Thank you, Lynn. We’re delighted your surveyor was helpful and answered all your questions. It’s lovely to hear the visit left you with such a positive impression of Vertex Surveys.
The Vertex Surveys team
A good experience.
Stephen, from Vertex, visited our house on Monday, to carry out a survey in connection with solar energy. He was friendly, efficient and informative. I would heartily recommend his services.
2026年9月7日
自発的なレビュー
Vertex Surveys からの回答
Thank you for your recommendation. We’re pleased Stephen made your solar survey informative and straightforward, with a friendly and efficient approach. Your feedback is much appreciated.
The Vertex Surveys team
A really lovely man
A really lovely man. Very organised and efficient, very friendly and helpful. He carried out the work with professionalism and with least disturbance. I hope he's the chap who will do the final installation because he seems both reliable and trustworthy. I would love have Stephen over again.
2026年9月4日
自発的なレビュー
Vertex Surveys からの回答
Thank you, John. It’s wonderful to hear Stephen made you feel comfortable and carried out your survey efficiently with minimal disruption. We really appreciate your kind words about his professionalism and helpfulness.
The Vertex Surveys team
Solar Survey
The Survey was carried out quickly with the minimal of fuss by Steve, a very friendly and courteous individual, who answered all our questions and was able to offer advice as required, recommended thanks
2026年9月4日
自発的なレビュー
Vertex Surveys からの回答
Thank you, Jon. We’re glad Steve made your solar survey straightforward and was able to answer your questions and offer useful advice. We appreciate your recommendation.
The Vertex Surveys team
Just want to say a personal thank you…
Just want to say a personal thank you to Steve who carried out my survey today. Arrived on time, very knowledgeable and offered great advice above and beyond. Would definitely recommend. Thank you Steve.
2026年9月3日
自発的なレビュー
Vertex Surveys からの回答
Thank you, Adam. We’re delighted Steve’s knowledge and advice made such a difference during your survey. We appreciate your personal thanks and recommendation.
The Vertex Surveys team
Vertex Surveys からの回答
Thank you, Malcolm. We’re pleased your survey was friendly, efficient and fuss-free. We appreciate you taking the time to share your experience.
The Vertex Surveys team
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