VetBox レビュー 1,733

VetBox からの回答

2日前

Hi Stephen,

We’re really sorry to hear that your box didn’t arrive.

Having reviewed your correspondence with our support team, it appears that your order was unfortunately lost in transit. As soon as this was identified, we could have arranged a replacement for you; however, you preferred a refund, which was processed straight away.

We completely understand how frustrating this situation is and sincerely apologise for the inconvenience caused.

Kind Regards,
Team VetBox

VetBox からの回答

2日前

Hi Shona,

Thank you so much for your wonderful review!

We’re delighted to hear that VetBox has helped turn flea and worming into a more enjoyable experience for both Clara and your family. It’s great to know the treats are a hit and that even the kids are getting involved!

We really appreciate your kind words and support.

Kind Regards,
Team VetBox

VetBox からの回答

3日前

Hi Jasmine,

We're so happy you had such a fantastic experience! It's great to hear the delivery and processes were easy for you.

Thanks for taking the time to leave your positive feedback.

Kind Regards,
Team VetBox

VetBox からの回答

4日前

Hi Deborah,

We appreciate your positive feedback and are glad our service was easy to use.

Thank you for taking the time to share your experience with us.

Kind Regards,
Team VetBox

VetBox からの回答

5日前

Hi Abi,

Thank you so much for your review. We’re really glad to hear that everything arrived safely and that Salem is enjoying the treats.

We appreciate your patience with the delivery. There were some delays around the Easter period, which may have affected your order, but we’re pleased it still reached you.

If you ever need anything or have any questions about your subscription, we’re always here to help.

Kind Regards,
Team VetBox

VetBox からの回答

5日前

Hi Alison,

Thank you so much for your kind feedback! We’re really glad to hear your order arrived quickly and that you were happy with the price and little gift. It’s wonderful to know that Lexi loves her treats.

If there’s ever anything else you need, we’re always here to help.

Kind Regards,
Team VetBox

VetBox からの回答

5日前

Hi Irenka,

Thank you so much for your lovely review! We’re really glad to hear you find our service easy to use, and it’s great to know the little treat in the box was a nice surprise for Bear.

If you ever need anything or have any questions, we’re always here to help.

Kind Regards,
Team VetBox

VetBox からの回答

5日前

Hi Emma,

We're happy to hear that you are having a good experience and that the product is working well! We appreciate your positive feedback.

Kind Regards,
Team VetBox

VetBox からの回答

5日前

Hi Frank,

Thank you so much for taking the time to leave this review. We’re really glad to hear you’ve been happy with the fast delivery, clear and informative emails, and the overall value of your subscription.

It means a lot to us to know our service is working well for you.

Kind Regards,
Team VetBox

VetBox からの回答

5日前

Hi Cheryl,

Thank you so much for your lovely review! We’re really glad to hear Teddy’s box arrived safely and that the step‑by‑step instructions were easy to follow. Postal delays can definitely happen, so we appreciate your patience.

It’s wonderful to hear that Teddy enjoyed his treats! If you ever need anything, we’re always here to help.

Kind Regards,
Team VetBox

VetBox からの回答

5日前

Hi Donna,

I’m really sorry to hear you haven’t received your order. I’ve checked this on our side and it is currently showing as delivered, so we’ll be in touch with you directly to help resolve this and make sure you get what you’re waiting for.

We appreciate your patience.

Kind Regards,
Team VetBox

VetBox からの回答

2026年4月9日

Hi Karen,

We're happy to hear that you had a positive first-time experience!

We're so glad the team member you spoke to was helpful in finding a solution for Wilma and Tommy, and that the delivery was quick.

Thank you for your kind feedback!

Kind Regards,
Team VetBox

VetBox からの回答

2026年4月9日

Hi Linda,

Thank you for taking the time to leave us a review.

We're so happy to hear that our service is convenient and reliable for you. It's great to know you appreciate our on-time deliveries and the treats we include!

Kind Regards,
Team VetBox

VetBox からの回答

2026年4月8日

Hi Carol,

We're happy to hear that our service was easy and convenient for you!

Thank you for sharing your positive experience with us.

Kind Regards,
Team VetBox

VetBox からの回答

2026年4月7日 に更新

Hi Louise,

We're happy to hear that VetBox has been so helpful for Luna's flea and worm treatment!

It's great to know our service is reliable and makes life easier for you. We appreciate your recommendation and are so glad Luna enjoys the treats!

Thank you for taking the time to leave us a review.

Kind regards,
Team VetBox

VetBox からの回答

2026年4月7日

Hi Samantha,

Thank you for taking the time to leave us a review. We are so glad to hear that you are enjoying your experience with us.

Please don't hesitate to reach out to us if you have any questions going forward.

Kind Regards,
Team VetBox

VetBox からの回答

2026年4月7日

Hi Jean,

Thank you for your feedback, we are so pleased to hear that you are happy with your subscription for Thorn.

We really appreciate you taking the time to leave us a review.

Kind Regards,
Team VetBox

VetBox からの回答

2026年4月6日

Hi Lynn,

We're happy to hear that you received great service with timely and correctly packaged items for Charm.

Thank you for your positive feedback!

Kind regards,
Team VetBox

VetBox からの回答

2026年4月6日 に更新

Hi Dorothee,

We're happy to hear that you received great service and we hope Hattie enjoyed her treat too!

Thank you for your positive feedback and the recommendation is greatly appreciated.

Kind regards,
Team VetBox