I contacted via instagram as was having an issue with my lovely boots I bought in March. I was absolutely blown away with the customer service and received my new boots in a few days. Thank you so muc... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I contacted via instagram as was having an issue with my lovely boots I bought in March. I was absolutely blown away with the customer service and received my new boots in a few days. Thank you so muc... もっと見る
企業が回答しました
I ordered the Bram boots in size 7. I am normally 6.5, very narrow fitting. The boots arrived quickly, and I love the style and quality of them, but unfortunately they are too small on the foot; a ver... もっと見る
企業が回答しました
Such stylish boots and comfortable! Its been hard finding vegan formal boots but these are perfect. I bought them as a present for my partner and he loves them. Super fast delivery which is alwa... もっと見る
企業が回答しました
Absolutely love my vegan pewter sandals. Great design and very comfortable from day one, no wearing in. Ordering and delivery were easy and very quick. Great value for money. Over the moon, will d... もっと見る
企業が回答しました
We began our mission in 2018 with a passion to provide fashion forward animal friendly shoes and boots to the world. V.GAN is now one of the most beloved multi-category lifestyle brands in the vegan community. Our entire range of products are "unconditionally vegan" and workers in our vegan approved factories are protected by employment and safety laws. We are an animal and human friendly company. You do not need to be a vegan to enjoy our PETA approved vegan offerings. In fact, the majority of our customers are simply trying their best to live a cruelty-free lifestyle. You can be certain that anything you add to your wardrobe, home, or beauty regimen is in fact vegan.
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 75%に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great quality shoes really impressed and a good price compared to alternatives.

V.GAN からの回答
I love these sandals! They are incredibly comfortable. They arrived earlier than expected and they are beautiful to look at. Ethics and aesthetics in wonderful combination.

V.GAN からの回答
My first time ordering from V.GAN and I am really pleased with the Stem Leisure Trainers. They are so comfortable and look great. I also ordered a formal belt which is really good quality. Couldn’t be happier with my purchases. Would definitely order from V.GAN again.

V.GAN からの回答
Love my new espadrilles and matching Hazel tote bag from V.gan. They look so good and go with everything. The sandals are way more comfortable than I was expecting, so now I'm eying the cork wedges for my next purchase.

V.GAN からの回答
Hard finding nice vegan suede shoes and especially ones that don’t appear cheap looking but these fit the bill. Bought for a wedding but looking forward to wearing all over.

V.GAN からの回答
Schnelle Lieferung nach Deutschland, sehr gute Qualität

V.GAN からの回答
Love these sandals and really helpful team when I got in touch with customer service for a bit more info to help me make my choice.

V.GAN からの回答
Not great. The hiking boots I'd saved up for were no where near true to size and the size I needed is not being re stocked.

V.GAN からの回答
Beautiful shoes, sturdily made. Easy to order and quickly delivered. Really happy with my purchase

V.GAN からの回答
Product as described and good quality, comfortable fit, speedy delivery.

V.GAN からの回答

V.GAN からの回答
Both pairs of sandals that I ordered exceeded my expectations. I'm very happy. I liked the no plastic packaging and also the information about V.GAN and that it is PETA approved. A very positive experience throughout.

V.GAN からの回答
The sandals fit perfectly - I have wide feet so it was a joy to find they are so comfy.

V.GAN からの回答
Great product delivered on time. Returns dealt with promptly.

V.GAN からの回答
Great shoes, very reasonable price, and amazingly quick delivery. Thank you!

V.GAN からの回答

V.GAN からの回答
These are the most comfortable and beautiful shoes I’ve had for a long time, and I’m getting so many compliments too. They truly surpassed expectations.

V.GAN からの回答
Bought two pairs of sandals that cost €104 recently. The total price came to €149 which means it cost €45 to post them to Ireland. The ankle strap on one pair of the sandals (Dragon Espadrillles) was so short it wouldn’t go around my ankle let alone tie. I'm a normal weight with slim ankles. Another reviewer online had commented on this same problem with these sandals. I need to return them but Sharmane, Customer Service Manager with V.GAN, is refusing to pay the postage saying it isn’t a faulty product when it obviously is. They expect me to pay even more than the €45 postage already paid to send them back!!! The law is against them. With this diabolical customer service attitude they don’t deserve repeat business. Furthermore, I was invited to leave a review by email on these sandals and when I submitted it, it didn’t go live on their website which means they only allow reviews they want on their site. That speaks volumes! Their products should speak for themselves instead of them trying to control the narrative.
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