I contacted via instagram as was having an issue with my lovely boots I bought in March. I was absolutely blown away with the customer service and received my new boots in a few days. Thank you so muc... もっと見る
企業が回答しました
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レビュアーのコメントを見てみましょう
I ordered the Bram boots in size 7. I am normally 6.5, very narrow fitting. The boots arrived quickly, and I love the style and quality of them, but unfortunately they are too small on the foot; a ver... もっと見る
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Such stylish boots and comfortable! Its been hard finding vegan formal boots but these are perfect. I bought them as a present for my partner and he loves them. Super fast delivery which is alwa... もっと見る
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Absolutely love my vegan pewter sandals. Great design and very comfortable from day one, no wearing in. Ordering and delivery were easy and very quick. Great value for money. Over the moon, will d... もっと見る
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企業情報
当該企業による記述
We began our mission in 2018 with a passion to provide fashion forward animal friendly shoes and boots to the world. V.GAN is now one of the most beloved multi-category lifestyle brands in the vegan community. Our entire range of products are "unconditionally vegan" and workers in our vegan approved factories are protected by employment and safety laws. We are an animal and human friendly company. You do not need to be a vegan to enjoy our PETA approved vegan offerings. In fact, the majority of our customers are simply trying their best to live a cruelty-free lifestyle. You can be certain that anything you add to your wardrobe, home, or beauty regimen is in fact vegan.
連絡先
4.6
優良
197件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 75％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Well constructed and comfortable slippers
The slippers that I brought from V.Gan are well constructed and comfortable to wear. I like the vegan nature of the products and their use of eco friendly materials. The slippers were dispatched soon after I placed the order and the shipping time was quick.
2026年4月13日
自発的なレビュー
V.GAN からの回答
Thank you William for the kind review.
Shoes came extremely damaged and was…
Shoes came extremely damaged and was charged to return.
2026年4月15日
自発的なレビュー
V.GAN からの回答
Hi Nicholas, sorry to hear of this unusual problem. Can you contact customer services to rectify. Thanks.
Vegan shoes
It's a bit of a gamble buying footwear off the internet. But in every respect... the fit, the appearance of these vegan shoes, and their prompt delivery... my experience with V.GAN has been top drawer
2026年4月7日
自発的なレビュー
V.GAN からの回答
Lovely to read Adrian.
Great walking boots
Great walking boots, very comfortable but as someone else has mentioned, I am normally size 11 but went for the 11 1/2 and they are perfect.
Really well made and looking forward to many more miles of walking.
2026年4月10日
自発的なレビュー
V.GAN からの回答
Great to hear Ken.
customs fees
This shipped from the UK and I live in Ireland which is next door and got charged a hefty €18 customs fee which is honestly ridiculous. I had payed over €50 for the product itself which had said taxes and fees included at the checkout and I had paid an additional €4 shipping fee already. Please cover ALL of your customers shipping costs or at least be more transparent and inform them that fees are in fact not included here.
2026年4月3日
自発的なレビュー
V.GAN からの回答
Hi Grace, I really appreciate your review. Last week we made a change. All EU and US prices now include all duties. Shipping costs are still the customers to bear, however all orders over 75e and $75 will now be free.
V.GAN からの回答
Love this review!
Absolutely adore my Brogue Boots!
Absolutely adore my Brogue Boots! They're stylish, quality, very comfortable & have drawn complimentary remarks from total strangers! The boots were received well protected & packaged, and the service was very fast. This was my first purchase from "V.Gan" & it certainly won't be my last, excellent purchasing experience. Thank you.
2026年3月16日
自発的なレビュー
V.GAN からの回答
Thank you for the really lovely review.
Fast delivery
Fast delivery. As expected. Only downside is they don’t last that long. But they’re very comfy and do the job
2026年3月23日
自発的なレビュー
V.GAN からの回答
Cheers for the 5 * review James.
V.GAN からの回答
I really appreciate the 5 star review. Thank you.
Really love the feel of these shoes and…
Really love the feel of these shoes and fit.
Really good service with a superfast delivery on top.
Would recommend to any style conscious Vegan.
2026年3月16日
自発的なレビュー
V.GAN からの回答
Lovely to hear
Quick turnaround
I love that you’ve expanded your range to include good quality walking boots. Although I ordered the wrong size initially, sending them back and reordering a larger size was quick and easy.
2026年3月12日
自発的なレビュー
V.GAN からの回答
Great to hear Elaine.
Excellent shoes
Excellent shoes, well made and very comfortable. Look far more expensive than they were
2026年3月6日
自発的なレビュー
V.GAN からの回答
Great to hear Amanda.
V.GAN からの回答
Lovely to hear.
Inconsistent Sizing
I wear a size 7 and have other sandals and boots from V.gan in a 7 that fit perfectly. Unfortunately these sandals run much smaller. Inconsistent sizing is really annoying and puts me off ordering again.
2026年2月25日
自発的なレビュー
V.GAN からの回答
Lovely to hear.
Bought a pair of men Taro Footbed last…
Bought a pair of men Taro Footbed last week on sale first time last week. Arrived on time. Very comfortable to wear. Well made. Quality material. Far better than some branded plastic crocs in my opinion. Stylish. Good communication from the company. Recommend wether you are vegan or not.
2026年2月15日
自発的なレビュー
V.GAN からの回答
Lovely to hear.
Totally professional first class…
Totally professional first class service and a great product Go VEGAN !!
2026年2月18日
自発的なレビュー
V.GAN からの回答
Really pleasing to read this!
V.GAN からの回答
Great to hear Mathew.
Amazing product and service.
Amazing product and service.
Quality is outstanding as always and speed of delivery was great.
2026年2月9日
自発的なレビュー
V.GAN からの回答
Great to hear Lloyd.
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