Absolutely brilliant service. Filled in the form, sent binoculars in, 1 week later I had a phone call with a quote for the clean and repair. All the work done and binoculars returned as good as new... ãã£ãšèŠã
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Outstanding customer service - I lost one of the lens caps on my 8x42 binoculars so contacted Viking Optical. They replaced it free of charge. I contacted them on a friday 10 minutes before they clos... ãã£ãšèŠã
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Brilliant canât be faulted. Friendly service from knowledgeable people. Special mention to Jack who couldnât be more helpful. Would definitely use again.
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I needed spares for my Viking binoculars which I had bought years but couldnât remember what model they were! A photo sorted it out and following an incredibly helpful, friendly and fast response the... ãã£ãšèŠã
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Viking Optical Centres are a leading independent retailer of optical equipment for over 30 years, with shop locations in Halesworth and Edinburgh. Offering brands such as Leica, Swarovski, Nikon and Zeiss to name just a few.
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Blyth Road, IP19 8EN, Halesworth, è±åœ
- 01986 875315
- sales@vikingoptical.co.uk
- vikingopticalcentres.co.uk
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What can l say!
What can l say. Very competitive prices, best price for the Kowa binoculars l ordered. Professional, efficient service. Very fast delivery. Would use Viking Optical again in a heartbeat.
Easy to order
Easy to order, prompt delivery, in fact arrived early. Item as described. Great service. I would definitely use again
Fast and efficient service
Excellent service
I was impressed by the speed it took to speak to a real person. Also by the knowledge shown by the lady who answered the phone and the guy in the parts department. Wish all my experiences were as positive as this.

Viking Optical Centres ããã®åç
Very very speedy delivery and greatâŠ
Very very speedy delivery and great communication, wish more companyâs could be like this!
Bought second hand binoculars
Bought second hand binoculars. Still expensive but they have been extensively rebuilt with good details provided. Only issue is I dont know what if any guarantee their is for them. My fault for not asking but nothing in provided paperwork to help my understanding
Binocular strap
The service by Viking was good, but the reason it didn't get the full 5 stars was because the postage cost was high and the item was a hard material made in prc. I was tempted to return it, but i would have been left out of pocket, and with no strap.
Sold me what I wanted at a good price
Sold me what I wanted at a good price, communicated well, and delivered quickly.
excellent service
Clear description of products and quickâŠ
Clear description of products and quick dispatch and delivery.
Excellent and swift customer serviceâŠ
Excellent and swift customer service which answered a doubt I had before processing the order.
Repair and service of Kowa TSN773 telescope
My ten year old Kowa TSN773 telescope needed a repair to the eyepiece bayonet fixing. I was given three options and decided to have it fully serviced as well as repaired. After a couple of days use, l am very pleased by the repair and clarity of the images. Good overall quality of customer service too. Thank you, Team Viking.

Viking Optical Centres ããã®åç
Quick, professional fix
Great service - misaligned lenses fixed quickly and returned like-new.
Great service and product.
Awesome repairs service
Lost an important part of my binoculars and the repairs service found me a spare part and shipped it within days. Awesome service highly recommended.

Viking Optical Centres ããã®åç
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