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Vilgain レビュー 

686
•
TrustScore 5段階評価の4.5

4.5

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レビュアーのコメントを見てみましょう

5つ星のうち2の評価

I bought a variety of canned foods to try, including chicken, turkey, beef, and seafood options.  I would like to note that the ingredient lists look good, but there is so much black pepper in the m... もっと見る

企業が回答しました

5つ星のうち5の評価

Very pleased with vanilla protein powder. The taste is not really vanilla, it tastes more like best Italian cream ice cream! To me it's much better than traditional vanilla flavour and it's my firs... もっと見る

5つ星のうち5の評価

You have a great great range of products I especially like the protein powders they have minimal ingredients and they are not too sweet. I have been using a vegan lemon cheesecake which I highly recom... もっと見る

5つ星のうち5の評価

Their hazelnut cream chocolate spread is the best thing I've ever eaten. I went UPF free 18 months ago and haven't been able to eat delicious Buenos and ferrero roches since, which is heart breaking,... もっと見る

企業情報

  1. 食品メーカー

当該企業による記述

Vilgain: Your healthy food & sports supplement revolution! We offer premium quality at fair prices, using only natural ingredients. No artificial additives, just clean, effective products packed with nutrients. Every Vilgain product is tested & certified.


連絡先

4.5

優良

TrustScore 5段階評価の4.5

686件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常48時間以内に回答

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4.5

すべてのレビュー

(686)

過去12か月のレビュー数: 398件

レビューを書く
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5つ星のうち1の評価

Crappy service

Crappy service. Parcel never arrived. No notifications. Essentially feels like a cost and labor arbitrage

2026年6月23日
自発的なレビュー
Vilgain ロゴ

Vilgain からの回答

Hi,

We're very sorry to hear about your experience.

We'd really like the opportunity to look into this and resolve it for you, but unfortunately we haven't been able to locate your case based on the information available.

Could you please provide us with your order details, or contact us directly at support@vilgain.co.uk? We'll investigate what happened with your parcel and make sure we do everything we can to resolve the situation for you.

Kind regards,
The Vilgain Team

5つ星のうち1の評価

ordered goods on website

ordered goods on website, auto address feature kept glitching, product was sent to the wrong address. emailed vilgain twice as no phone number and was ignored both times over a 2 week period.

2026年6月18日
自発的なレビュー
Vilgain ロゴ

Vilgain からの回答

Dear,

We're very sorry to hear about your experience, and we sincerely apologise.

It looks like your case was affected by a technical issue, and we're very sorry for the inconvenience this has caused.

We'll contact you through our support channel straight away so we can investigate everything with you and get this resolved as quickly as possible.

Kind regards,
The Vilgain Team

5つ星のうち2の評価

Ordered for the first time as I liked…

Ordered for the first time as I liked the sound of the pre work out powder and added some other items. Bread which was mouldy and the powder I opened to find it was full of lumps so had to waste a good portion of it. The company was very good at refunding for these items but I wouldn’t order again as their quality control isn’t up to scratch

2026年6月14日
Vilgain ロゴ

Vilgain からの回答

Hi,

Thank you for taking the time to share your experience, and we're truly sorry that your first order didn't meet the standard we strive for.

We're very sorry for the issues you experienced with both the bread and the pre-workout powder. While we're glad we were able to arrange a refund promptly, we completely understand how disappointing this must have been.

We'll also reach out to you through our support channel, as we'd really appreciate the opportunity to discuss this further and, hopefully, restore your confidence in us. We would truly be grateful if you gave us another chance to provide you with the experience you should have had from the beginning.

Kind regards,
The Vilgain Team

5つ星のうち2の評価

What's happened?

I have ordered from Vilgain before and was perfectly happy with their services and products. Did a bigger order this time and received the order confirmation just fine but then..... Nothing. No updates, no goods, no responses to emails. It's like they vanished.
.....
An update: the goods finally turned up... Still no response from Vilgain except to this review. Happy with the goods received but Vilgain need to work on their communication.

2026年6月17日
自発的なレビュー
Vilgain ロゴ

Vilgain からの回答

Hi,

Thank you for taking the time to leave your review, and we're sorry to hear about your experience.

Based on the information available, we haven't been able to locate your case. We'd really like the opportunity to look into this and resolve it for you.

Could you please send us a few more details, such as your order number, or contact us directly at support@vilgain.co.uk? We'll be more than happy to investigate and help.

Kind regards,
The Vilgain Team

5つ星のうち5の評価

Gorgeous brand

Gorgeous brand. Honestly, if I had the money, I would gorge myself at Vilgain. Everything looks (and is) enticing. Finally, a brand that actually delivers on its pure ingredients promise. I absolutely love it. I'm not that keen on its dark chocolate (and I'm a huge very dark chocolate fan) - I don't think Vilgain has quite nailed that yet, but otherwise, outstanding and highly recommend you try it out.

2026年5月19日
5つ星のうち5の評価

The Cognizin Citicoline I ordered for…

The Cognizin Citicoline I ordered for my husband arrived on time and in good condition.

With regards to its effectiveness on my husband's condition, it's early to say but I've seen gradual improvement on his sitting balance and he initiated to pick up his glass of water and cup of tea.

I will do an update of my review in future as I am observing the effectiveness of this supplement.

Thank you.

2026年5月27日
5つ星のうち1の評価

I am so disappointed with this company

I am so disappointed with this company. I have been using them since February and I never have had a problem until 10 days ago. Placed an order over £60 on Saturday 13th June and expected delivery either the Monday or Tuesday of the following week. Still hadn't received it by Wednesday 17th June, so contacted customer support. Spoke to Alex who confirmed it was delayed by a "Minsoft" technical error and warehouse issues. Alex could not provide a delivery date or resolve the error, only offering a refund for my order. I still would like this order so asked an expected delivery. Only answer from Alex was to cancel my order. He has offered no other solutions. If you have such issues, why can't you just send out a replacement order?
I am still waiting for my order and not sure what to do. I really love your products but the attitude of customer services has left a very bad taste in my mouth.

2026年6月23日
自発的なレビュー
Vilgain ロゴ

Vilgain からの回答

Dear Helen,

Thank you for taking the time to leave a review. We're genuinely sorry for the frustration and disappointment this situation has caused.

We completely understand your concerns, and we'd like to reassure you that we've already reached out to you directly and are actively working to get this resolved. Your case is being treated as a priority, and we'll continue to keep you updated until we have a satisfactory solution for you.

We really appreciate your patience and your support of Vilgain, and we're sorry that this experience has fallen short of the standard you should expect from us.

Kind regards,
Team Vilgain

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