Village Vet レビュー 

197
TrustScore 5段階評価の2

2.0

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Misdiagnosis. No actual treatment of the condition that we went in for. Put on expensive drugs and my cat became severely unwell. This practice did not want to take responsibility and defended their d... もっと見る

5つ星のうち1の評価

Refused critical emergency care for a dying dog. I am appalled by the severe lack of emergency care at The Village Veterinary Hospital / MiNightVet Caterham. On 18th August at 20:34, I place... もっと見る

5つ星のうち5の評価

Our nearly 12 year old Cocker Spaniel was admitted at 2am Saturday morning in an extremely critical condition and we did not think he would survive. He is home now and on the mend due to the dedica... もっと見る

5つ星のうち1の評価

It is just an unbelievable rip off.. £5400 for one night and a catheter and some bladder stabilisation and kidney monitoring.. The list of charges is just beyond and they just seem more interested... もっと見る

企業情報

  1. 獣医
  2. 動物病院
  3. 救急動物医療サービス
  4. ペット用品店

当該企業による記述

At Village Vet, we pride ourselves on always striving to match the needs of both you and your pet, providing special vets for your special pets


連絡先

2.0

期待以下

TrustScore 5段階評価の2

197件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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2.0

すべてのレビュー

(197)

過去12か月のレビュー数: 36

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5つ星のうち1の評価

Total lack of transparent pricing, and overpriced

Massively overinflated prices - charge double for a routine procedure than a nearby competitor yet told me I’d “struggle to find it cheaper in London” than them. Were not transparent about price in advance, and when asked to provide a breakdown in cost provided a “compounded” cost, aka not a breakdown... do your research before registering with these guys

I also see others were charged £45 for a 10 min phone consultation - we were too. We weren’t told in advance what the cost of this would be, or that there would be a charge

2020年6月6日
自発的なレビュー
Village Vet ロゴ

Village Vet からの回答

We are sorry to hear that you were disappointed with our services, due to client/patient confidentiality we are not able to have a discussion via this platform. Should you wish to discuss your concerns further, please contact our practice manager or email us at online.reviews@villagevet.co.uk at a convenient time

5つ星のうち5の評価

Brilliant vets in North London

Brilliant vets in North London - really friendly and very helpful. Always able to answer questions and help look after our animals.

2020年6月1日
自発的なレビュー
Village Vet ロゴ

Village Vet からの回答

Thank you very much for your feedback

5つ星のうち2の評価

Corporate Culture 4 Pets

Each vet we saw was good - 4 in less than 3 months. Here the high turnover of vets might hint at some issues with this business. And the emphasis here is on business. This is far from an animal charity; profit seems central. We've had a very unhappy experience overall with Village Vet. Avoid, choose instead a single vet practice rather than a chain like Village Vet. The business model leaves something to be desired. It's a real shame as some staff members were very nice. However the management of this business seems viperish. If you get good care here, great. But if you feel uncomfortable, trust your gut and move on asap.

2020年5月14日
自発的なレビュー
Village Vet ロゴ

Village Vet からの回答

We are sorry to hear that you were disappointed with our services, due to client/patient confidentiality we are not able to have a discussion via this platform. Should you wish to discuss your concerns further, please email us at online.reviews@villagevet.co.uk at a convenient time

5つ星のうち1の評価

Avoid at all cost!

Took my cat with injured left hind leg as he couldn't walk and even I took few videos at home for a vet to see and easier diagnose the problem. Still vet was insisting that is his right leg which hurts and I couldn't prove it other ways! He told me that he checked right leg, it's fine and open the door for us to leave! What kinda vet do not understand which leg is injured! And still charges 218£ for it!?
By the way his left leg was broken, we find out that at another veterinary

2020年5月6日
自発的なレビュー
Village Vet ロゴ

Village Vet からの回答

We are sorry to hear that you were disappointed with our services, due to client/patient confidentiality we are not able to have a discussion via this platform. Should you wish to discuss your concerns further, please email us at online.reviews@villagevet.co.uk at a convenient time

5つ星のうち1の評価

Charged £45 for a 5 minute telephone…

Charged £45 for a 5 minute telephone consultation then £26 for an eye gel avaliable online for £7.49.
I will be reporting this to the GVC.

2020年4月25日
自発的なレビュー
Village Vet ロゴ

Village Vet からの回答

We are sorry to hear that you were disappointed with our services, due to client/patient confidentiality we are not able to have a discussion via this platform. Should you wish to discuss your concerns further, please email us at online.reviews@villagevet.co.uk at a convenient time

5つ星のうち5の評価

Sadly we had to have our tiny much…

Sadly we had to have our tiny much loved family pet seen as an emergency after he was attacked by a large dog in Belmore Lane N7 and the visit resulted in him needling to be our go sleep.
This was because he was a very old dog with chronic health issues who wouldn’t have managed emergency surgery.
The two female vets on shift went above and beyond to give him a dignified death as we speak in the middle of the corona virus outbreak by bringing him out to say goodbye and spending an hour to calm him down first .
I’m beyond impressed and if you should have an emergency or live near Belsize Park and want unbelievable care this is a great vet.

2020年4月5日
自発的なレビュー
5つ星のうち1の評価

STAY CLEAR

Stay clear, disgusted by the cost. In the Cambs area I had quotes nearly 50% less in some cases vs our total bill. Took my cat in with a swollen limp. With no other course of action recommended was straight to we will need to do an x-ray, with that practice suggested he stay in overnight, when asked about the additional cost were told it wouldn't make much difference £30 despite only living 15 mins away. Next thing I know £700 bill for a cat with no injuries and charged £110 for overnight stay, he had just been in a fight and got swollen limp, surely you would of thought this might have been considered when checking him over, maybe go home for couple of days, give him some pain relief see how you get on - no this was even an option discussed. To top this off we had been a village vet customer for over 10 years, clearly not anymore. I wouldn't recommend this practice to anyone that didn't want to pay way over the odds in my opinion. Disappointing and shocked. Plus the run around by the practice when trying to get an answer around cost/bill, the manager well lets leave it there!!

2019年12月18日
自発的なレビュー
Village Vet ロゴ

Village Vet からの回答

We are sorry to hear that you were disappointed with our services, due to client/patient confidentiality we are not able to have a discussion via this platform. Should you wish to discuss your concerns further, please email us at online.reviews@villagevet.co.uk at a convenient time

5つ星のうち5の評価

My dogs love Village Vet :)

Yes, Village Vet are a tad overpriced but I always receive a great service from them. My dog is actually excited to go to the vet because the receptionists and vets take the time to build a confident and caring relationship with the animals. Bottom line: I would definitely recommend.

2019年10月6日
自発的なレビュー
Village Vet ロゴ

Village Vet からの回答

Hi Carla. Thank you very much for your feedback.

5つ星のうち5の評価

Outstanding - very highly recommended

My cat Elvis has a number of complex health issues and has always been beautifully looked after by Danny Parry at Village Vet Garden Suburb. He recently had an ulcer in his eye (his only eye) that needed urgent surgery, which was performed by Simon Hayes at Village Vet Winchmore Hill. Due to Elvis's particular combination of health problems the prognosis hadn't been great, but thanks to the skill, care and compassion he received he has just been given the all-clear. I am absolutely thrilled at the outcome and I can't thank enough the wonderful staff who looked after him. I would have absolutely no hesitation in recommending Village Vet to any pet owner.

2019年5月4日
自発的なレビュー
Village Vet ロゴ

Village Vet からの回答

Hi Faith,

Thank you very much for your feedback.

5つ星のうち1の評価

They only money

They only money. Their vets are also trained in sales and know how to exploit you when your pet is ill. Will never use them again a total rip off

2019年4月16日
自発的なレビュー
5つ星のうち1の評価

They think just money

2019年1月12日
自発的なレビュー
Village Vet ロゴ

Village Vet からの回答

We are sorry to hear that you feel this way. Should you wish to discuss your concerns further, please email us at online.reviews@villagevet.co.uk at a convenient time

5つ星のうち5の評価

Great Service and Good Vet.

Had to get an emergency appointment for a Sunday because my cat went missing for a few days and came back with a nasty injury to his tail that was infected.

Andre did a thorough examination, patched him up, gave him antibiotics and explained all to me. Frank has another appointment to check on his wound but is on the road to recovery.

The practice even helped with the insurance claim which was unexpected, would definitely recommend them.

2018年10月8日
自発的なレビュー
Village Vet ロゴ

Village Vet からの回答

Thank you very much for your valuable feedback

5つ星のうち5の評価

Easily one of the best vets in South East England

We have been bringing our pets to Village Vet in Highgate for nearly 20 years and have always found them to be excellent. Thorough in their investigations of our animals' health and very professional. Perhaps most importantly, they seem to have a genuine love and care for animals themselves; everone we've dealt with their from the reception staff to the senior vets all seem to be animal owners themselves and have as much interest in the welfare of their patients as if they were their own pets. They offer very good advice as well, from the choice of treatments to the best way to insure your animal to minimise the impact of vets' bills. Very much recommended.

2018年8月18日
自発的なレビュー
Village Vet ロゴ

Village Vet からの回答

Hi Mark. Thank you very much for your review. We will pass on your feedback to the team.

5つ星のうち5の評価

Best vets in London for sure

Best vets in London for sure! Love the service as its very personal and they truly care about pets.

2018年3月16日
自発的なレビュー
Village Vet ロゴ

Village Vet からの回答

Thanks for your feedback. I hope your cat is feeling much better :)

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