Vintage Electrical レビュー 

715
•
TrustScore 5段階評価の4

4.1

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Vintage-Electrical is the go to source for hard to find lighting and very unique components. Their products are top quality and shipping has been very quick from the UK to the USA. Vintage-Electrica... もっと見る

企業が回答しました

5つ星のうち1の評価

We bought three copper shades for our kitchen, two of which has significant stains on. We organised a return and then the company ghosted us for a couple of weeks before denying they had received th... もっと見る

5つ星のうち5の評価

Absolutely brilliant service. I wanted a short section of galvanised conduit and junction box and ordered it through Vintage Electrical and it arrived promptly and hassle free. Really impressed thank... もっと見る

5つ星のうち5の評価

Great clock, really good quality - something a bit different for a 50th birthday gift. Delivery as stated. Thank you.

企業が回答しました

企業情報

  1. 照明専門店
  2. ・
  3. インテリア デザイン店
  4. キッチン家具店
  5. ランプ シェード提供業者
  6. 家具店
  7. 照明卸業者

当該企業による記述

Handcrafted Lighting, Quality Materials & Unique Designs. Solid Brass & Copper Lampshades. Original Vintage & Retro Pendant Ceiling Lights, Industrial Traditional Style & Wall Lights For Homes, Coffee Shops, Bars, Hotels, Salons, Barn Conversions & Res...


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4.1

ほぼ満足

TrustScore 5段階評価の4

715件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 68%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.1

すべてのレビュー

(715)

過去12か月のレビュー数: 156件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Blantons Bourbon Lamp

We are so very pleased with this purchase. Communication with seller was excellent and so helpful. Delivery was quick. I purchased this lamp for my husband who is a bourbon and whiskey connoisseur, to place in our den. It’s the perfect addition. The craftsmanship is beautiful. Everyone who has come over always asks us where we got the lamp. I wish there was an option to upload a photo because words do it no justice.

2025年11月26日
自発的なレビュー
Vintage Electrical ロゴ

Vintage Electrical からの回答

Hi Deadra,

Thank you so much for your wonderful review. We’re delighted to hear that the lamp has made the perfect addition to your den and that your husband is enjoying it. Knowing that guests are asking about it truly means a lot, it’s always great to hear our craftsmanship stands out.

We also appreciate your kind words about the communication and quick delivery. If Trustpilot ever adds a photo option, we would love to see how the lamp looks in your home!

If you need anything in the future, we’re always here to help.

The Vintage Electrical Team

5つ星のうち1の評価

If I could give zero I would I’m still…

If I could give zero I would I’m still 2 months later without my trays without clear communication and without a refund! My first order was an absolutely wonderfully and we love our tray - wanting 2 more I ordered without hesitation and now to be let down I can only assume this company is having major issues! I’m now contacting my bank to revoke the payment - would have much preferred the trays! Feel very sorry for this company hate to ever leave a bad review !

2025年9月26日
自発的なレビュー
5つ星のうち5の評価

First class goods well made

Very quick service and delivery . The vintage light fitting was perfect for our dining room and our electrician had no problem fixing it although he had never come across a fitting like this before . I can thoroughly recommend vintage electrical

2025年11月5日
自発的なレビュー
5つ星のうち1の評価

Dreadful customer service

Do not buy from this company unless you are 100% sure you won't have to return the item. Their customer service is non existent. I have left countless phone messages and emails and none were answered. I have only just received reimbursement after several weeks of waiting, not knowing what was going on. Who has time to deal with issues like this in our busy lives. Resist at all costs, go to a more reliable supplier.

2025年11月8日
自発的なレビュー
Vintage Electrical ロゴ

Vintage Electrical からの回答

Good Morning Anne,

Sorry to hear that you had a bad experience. We do state it can take upto 14 days for a refund to be processed, after returning and checking the item a full refund was issued to Anne.

Please be sure to view all feedback to see we are a reliable retailer.

Kind Regards
Steve
The Vintage-Electrical Team

5つ星のうち1の評価

AVOID - Awful customer service

Awful customer service. I placed an order for a light that was £90.00, this was not delivered to the correct address and returned to the Fedex depot.
I have contacted Steve at least 4 times by email over the last 14 days and he has been extremely unhelpful, not sending out another light to the correct address and saying that when/ if Fedex return it to him then I will get a refund. So basically I am without the light or a refund. I am now going to escalate the matter further with Barclaycard and Trading Standards. The correct address was provided which I have a record of and the store has not tried to contact Fedex to get the parcel back and resolve the situation.

2025年11月7日
自発的なレビュー
Vintage Electrical ロゴ

Vintage Electrical からの回答

Hi Deborah,

We have been in contact & have replied directly explaining we will issue a full refund once the item is returned as unfortunately the customer provided the wrong address at checkout, we will have to wait for Fedex to return before sending again or issuing a full refund.

Kind Regards
Michela
The Vintage-Electrical Team

5つ星のうち5の評価

Stylish and Unique tray

I was very pleased with the tray I purchased from Vintage Electrical. It was stylish and unique - perfect with candles, etc., for staging a bedroom, but also perfect for a drinks/tea tray.

2025年9月22日
自発的なレビュー
5つ星のうち5の評価

Wooden Box

Absolutely fantastic item my uncle loved it for his birthday 🎈 well packaged and quick delivery. Highly recommend this seller 👍

2025年8月20日
自発的なレビュー
5つ星のうち5の評価

Rare quality to find

I can’t recommend this company highly enough. They were very helpful, with a quick delivery that was packed so well.
The quality and workmanship of the lights and fittings are amazing. Thank you

2025年9月25日
自発的なレビュー
5つ星のうち1の評価

Great product - terrible service

Great product - unless you have an issue.

I ordered 4 lamps. They are beau-fils and well made but one had one small part missing. I’ve tried multiple times to get in touch and haven’t had a response. Really didn’t want to leave a negative review but it just shouldn’t be this hard to resolve to at least reply.

2025年10月27日
自発的なレビュー
5つ星のうち1の評価

I emailed twice for simple information…

I emailed twice for simple information on 2 expensive lamps I wished to buy. I have had no response. I cannot trust a company with such poor customer service and one that is so disrespectful

2025年10月1日
自発的なレビュー
Vintage Electrical ロゴ

Vintage Electrical からの回答

Good Evening Cj,

Thank you for taking the time to leave us a review. We're sorry to hear you are disappointed with the service you received.

We take great pride in our products and service and would like to discuss this with you.

A member of our support team has emailed you to see if there is anything we can do to resolve things.

Please accept our apologies for any inconvenience and we hope to hear from you soon.

Kind regards
Steve
The Vintage-Electrical Team

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