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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

My cover is not included. I would like to speak with someone in customer service. Thanks. Corine G Walker 770-841-9315 Cell

5つ星のうち5の評価

Ordered a set of replacement bulbs for my 2024 Ram 3500. Had issues with a low beam light. Contacted customer support. They talked me through some steps with no luck. They sent me replacements within... もっと見る

5つ星のうち5の評価

Website description, photos & assembly video of rolling clothes rack all excellent. Order received promptly, extremely well packaged. Very sturdy and well designed.Satisfied customer! My only comment... もっと見る

5つ星のうち5の評価

Remade my entire closet with Vipek. Tore out the wire shelving and started with a Vipek adjustable unit for the back wall. Added two smaller units on wheels. It's a small closet but I can easily roll... もっと見る

企業情報

  1. 寝室家具店

当該企業による記述

VIPEK is a brand dedicated to providing innovative, high-quality clothes storage and organization solutions designed to enhance and transform living spaces. With a focus on original design, premium craftsmanship, and flexible storage options, VIPEK products combine elegance and durability for long-lasting use. Their signature clothing racks and storage systems feature sturdy construction and user-friendly features such as adjustable shelves and smooth mobility, aimed at helping customers effortlessly maintain an organized and stylish home environment. VIPEK’s commitment is to deliver both functional efficiency and aesthetic appeal, making everyday organization a refined experience. More details can be found at vipek.com


連絡先

4.1

ほぼ満足

TrustScore 5段階評価の4

33件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューに回答していません

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5つ星のうち2の評価

I have other clothing racks and this…

I have other clothing racks and this one is thinner and cheaper feeling. When I put it together one of the shelves bent. The poles are smaller in diameter from the other racks I purchased from other companies. I don't feel that for the price this was good quality. My Alera racks are made of sturdier metal and cost the same price. The only reason I bought this rack from Vipek instead is because it had two poles to hang two rows.

2025年9月29日
5つ星のうち2の評価

Wrong Clothing Rack received

I had ordered a rack with cover online, directly from the VIPEK website, and the dimensions listed online for the entire clothing rack were not the same as when I measured the rack at home. The measurements of the rack at home, once received and assembled were a lot smaller than stated. Once I called customer service, and explained, they were going to ship the correct rack, but they emailed me again and asked me to send photos of the rack, so I did.

After review, they said the measurements listed online were of the cover, not the clothing rack. Then I sent them photos of the measurements of the cover and it was still smaller than listed. I advised, I had received the wrong clothing rack, after I dug deeper and searched other racks, and found another model that resembled the measurements I had sent out to customer service, but the rep. said, they didn't send me the wrong, that after review they could only issue a $50 dollar refund.

I didn't want to go back and forth on this issue, so I accepted the refund, but I was not happy at all with the purchase. I purchased a rack with the dimensions I wanted and received a completely different rack, that was smaller.

On another note, I will say, that I do like the clothing racks from VIPEK, they are easy to assemble and light. Not super strong material, but strong enough to hold the majority of my clothes.

2025年8月26日
5つ星のうち5の評価

Ordered a set of replacement bulbs for…

Ordered a set of replacement bulbs for my 2024 Ram 3500. Had issues with a low beam light. Contacted customer support. They talked me through some steps with no luck. They sent me replacements within days and those corrected the problem. Great lights and awesome customer service team.

2025年8月11日
5つ星のうち4の評価

When ordered directly from VIPEK…

When ordered directly from VIPEK website, the product never came and experienced shipping problems. I had to order the same product off of Amazon, and that was actually delivered. Product itself is very sturdy, easy to put together, and solved my problem. Not sure if the initial shipping issues were on VIPEK's side or some other issue, but it delayed me getting the product for about one and and a half weeks.

2025年7月28日
VIPEK ロゴ

VIPEK からの回答

Dear customer,

Thank you so much for taking the time to share your feedback – we truly appreciate your honesty, and we’re so sorry to hear about the shipping trouble with your initial order.

First, we’re thrilled the product itself worked well for you! It’s great to hear you found it sturdy, easy to assemble, and effective for your needs. That’s exactly what we aim for.

About the shipping trouble:

Our records show the first package (Tracking #TBA322915618322) was marked delivered on July 18.

After you let us know it didn’t arrive, we sent a replacement (Tracking #TBA323085946880) and it was deliveryed on 2025-07-24 16:33.

We’re so sorry to hear the replacement also didn’t reach you – that’s definitely not the experience we want for you.

We’ve processed a full refund for your original order as per your request, and we’re glad to hear from you the issue has resolved to your satisfaction.

If anything else comes up or you have questions, just reply to our support email, we’re happy to help.

Thanks again for your patience and understanding!

Best regards,
The VIPEK Support Team

5つ星のうち5の評価

My overall experience was excellent

My overall experience was excellent! The communications were accurate. The product arrived on time. The product packaging was the best I have ever seen. Assembly was easy and the product itself was just as described, very substantial and exactly what I wanted. I am a very happy customer, Thank you, Paul......

2025年8月5日
5つ星のうち5の評価

Remade my entire closet with Vipek

Remade my entire closet with Vipek. Tore out the wire shelving and started with a Vipek adjustable unit for the back wall. Added two smaller units on wheels. It's a small closet but I can easily roll a unit out of the way to get to the others. Really expanded my capacity, especially with keeping bins off the floor.

2025年8月1日

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