Virabyani ロゎ
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Virabyani レビュヌ 82

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TrustScore 5段階評䟡の4.5

4.5

宝石店
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

We recently purchased a wedding ring from Virabyani. The ring is beautiful, and it was a perfect fit, and looked even better than what we saw online. We had a deadline for the rings, delivery, and cus... もっず芋る

5぀星のうち1の評䟡

Never received it and customer service does not reply._____ Buyers Please Beware. _____. The tracking is through a third party app that never gives tracking number. Tracking said it was delivered, it... もっず芋る

5぀星のうち5の評䟡

Wonderful experience, my wife and I we stay a little skeptical buying the rings online but once they were with delivered, we thought they were beautiful. I (groom) needed to get my ring resized, and i... もっず芋る

5぀星のうち5の評䟡

My experience when ordering a ring for my partner has been exceptional! From their amazing range of styles and options, to accessible drop down menus for an easy customization of my order. The process... もっず芋る

䌁業情報

  1. 宝石店

圓該䌁業による蚘述

At Virabyani, we strive to cultivate a jewelry industry that prioritizes transparency, sustainability, compassion, and inclusivity. WHY VIRABYANI ▶ CERTIFIED JEWELRY All of our jewelry comes with a Certificate of Authenticity and an Appraisal Certificate ▶ MADE IN USA Our jewelry is completely made in the USA in the diamond district of New York City. ▶ CONFLICT FREE Shop with us and enjoy peace of mind knowing that your purchase is ethically sourced ▶PRECIOUS METALS We’re committed to sustainability and use only recycled precious metals in our jewelry ▶LIFETIME WARRANTY All our jewelry is protected to shine for a lifetime with unlimited polishing, cleaning and repairs. Through our joyful jewelry collection, we aim to bring you a selection of ethically-made pieces that aligns with your values, without ever having to compromise quality for conscience. Our ultimate priority is to provide you with jewelry that you can wear confidently, knowing that it aligns with your ethical vision.

連絡先

4.5

優良

TrustScore 5段階評䟡の4.5

82件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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この䌁業のTrustpilot 利甚方法

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5぀星のうち5の評䟡

Wonderful jewelry

I purchased a beautiful pear cut anniversary ring from Virabyani. They were responsive via messaging, and I was able to go to the studio to see the ring before I purchased it. Their packaging is gorgeous and everything about the transaction was seamless. I have had many people notice and compliment the ring- the best feeling!

2025幎5月29日
5぀星のうち1の評䟡

Shipment was received without any


Shipment was received without any jewelry inside the box, and they even shipped the empty box to the wrong address, said they had surveillance of the merchandise being packaged at their facility which we were later informed by Vahan the CEO that that information wasn’t true, they sent them with the wrong customer as they claim. After dealing with the seller, and American Express I was luckily able to save my $1,516 from these scammers. You can find cheaper CVD lab diamonds on other more reputable sources just off searching your specifications for the jewelry you want on google for hundreds less. Never expected this kind of unprofessional service from a BBB accredited business
 very shady.

2025幎5月22日
Virabyani ロゎ

Virabyani からの回答

First of all, congratulations to us on receiving our very first 1-star review in 7 years! :)

Now, here’s the truth behind the situation:

The correct package was shipped the very next day, and we provided a new FedEx tracking number for the earrings. However, the day after shipping, the customer filed a chargeback through their credit card company for a full refund, which essentially cancels the order.

Our team acted quickly and successfully recalled the package from FedEx before delivery. Despite this, the customer later contacted us asking for the earrings. We politely explained that filing a chargeback cancels the order.

We believe it’s only fair to either receive the product or the refund — not both. Unfortunately, since then, multiple negative reviews have appeared from different accounts that seem intended to harm our reputation.

We remain committed to honest business practices and the high level of service we’ve provided to thousands of satisfied customers over the years.

Thank you for reading and understanding.

5぀星のうち5の評䟡

OVER THE MOON!

I am OVER THE MOON happy with my anniversary ring! Customer service was SO helpful in determining my correct ring size. They even sent me a ring sizer over night to determine the exact size needed. I received my ring a little more than a week later and it is absolutely gorgeous! I would definitely order from Virabyani again!

2025幎4月16日
自発的なレビュヌ
5぀星のうち5の評䟡

Wonderful experience

Wonderful experience, my wife and I we stay a little skeptical buying the rings online but once they were with delivered, we thought they were beautiful. I (groom) needed to get my ring resized, and it was easy to set up an appointment in their showroom. They took care of us with no problems. It was refreshing to do business with somebody in person after making a large purchase online. Great quality wedding bands and great customer service.

2024幎12月11日
5぀星のうち5の評䟡

Beautiful ring

Beautiful ring, great service. To be honest, I was a little worried purchasing a wedding band online. Reviews were good so I gave it a go. Things couldn't have worked out better, fast service, good communication and most importantly, a beautiful ring. I will definitely buy from them again.

2025幎3月10日
5぀星のうち5の評䟡

The perfect engagement ring

I’m so glad I chose this company to create my engagement ring, the turnout was unlike anything I could’ve imagined. This piece for the price is absolutely stunning..the compliments are endless & I cannot stop staring at my own hand.

In addition to the ring itself being perfect the customer service is highly exceptional. I made the mistake of choosing the wrong ring/setting. Made the call around 5pm & was reassured that whatever I needed to be changed could be done just as I desired! Seamless transition! They even went as far as sending an email with a preview of the design once completed to be sure I was satisfied with the finishing touches, needless to say I was! 🀣 I’m so grateful after months & months of searching hopelessly, terrified of making the wrong choice & potentially being scammed out of ridiculous amounts of money for no ring or a cheap piece of jewelry. I wish I could include a picture or a video because you’d have to see it to believe it. Thanks Virabyani 💖

2025幎3月12日
自発的なレビュヌ

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