I was given the gift of an aerobatic flight experience in Topping, VA. The pilot was very dedicated, detailed in his instructions about what to expect, and delivered the greatest flight I could have a... ãã£ãšèŠã
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I ordered 2 vouchers for my sons 50th birthday present, they did not arrive. I emailed on Saturday, probably no one working, but I received a reply from Lufti Hendricks early on Monday. I had made a t... ãã£ãšèŠã
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We bought discounted tickets from VirginGifts.com to be used while visiting San Antonio. After purchasing we realized that the tickets couldn't be redeemed on the same day. It was not clearly stated o... ãã£ãšèŠã
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I purchased a gift card for QC spa in New York and when I went to book the dates were not available. But when I called QC it was available. Because it was my friends birthday I needed the reserv... ãã£ãšèŠã
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At Virgin Gifts, we're rewriting the rulebook and gifting anti-ordinary. Gifts don't have to be things. They can be moments, adventures, and stories that bring us together. As the US leader in experience gifting, and a proud member of the Virgin Group, we help people celebrate with gifts that bring them closer. That's why we've curated a collection of over 5,000 experience gifts across the US. Skydives. Sushi classes. Sailboat rides at sunset. If it sparks wonder, joy, or connection, it's exactly the kind of magic we're all about. And with free exchanges, instant e-voucher delivery, and no expiry dates, you can rest easy knowing you've found the perfect gift.
Instant eVoucher Delivery
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- Lifeâs busy, we get it. Thatâs why all of our experiences come with free instant delivery, straight to your inbox (or theirs
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Virgin Gifts ããã®åç
Weâre really sorry to hear you encountered an error while trying to book. We can see youâre in contact with our team, and weâre working to resolve this as quickly as possible for you. Thanks for your patience. - Kay
Great pricing and easy booking process!
2026幎1æ13æ¥
Virgin Gifts ããã®åç
Yay! ð Happy to hear you enjoyed the pricing and smooth booking process! thanks for sharing your 5 vibes! ââââââ Kay
Virgin Gifts ããã®åç
Awesome! ð So glad we could sort your issue quickly and easily, Â thanks for the 5-star love! âââââ - Kay
Representative was able to get myâŠ
Representative was able to get my experience booked after experiencing trouble on website.
2026幎1æ13æ¥
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Virgin Gifts ããã®åç
Weâre thrilled to hear that our team were able to help with just what you needed - thanks for sharing such lovely feedback ð Lisa
There was a variety of optionsâŠ
There was a variety of options available to "gift" someone.....gave me great ideas for future gifts too!
2026幎1æ13æ¥
Virgin Gifts ããã®åç
We are so glad you found what you were looking for with us! Thank you for choosing to shop with Virgin Gifts - we really appreciate it! â€ïž Lisa
Good Customer Support
Had some trouble receiving the voucher email and the support team (shoutout to Lufti!) was very responsive and helpful.
2026幎1æ13æ¥
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Virgin Gifts ããã®åç
Weâre so happy our lovely Lufti could help get everything sorted for you! Thanks a bunch for sharing such kind feedback ð Lisa
Customer Support Was Great
Bronwyn Peterson was able to straighten out issues that we had with the purchase. It was a gift that we received and could not make reservations or get confirmations. Bronwyn took charge and straightened it all out.
2026幎1æ12æ¥
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Virgin Gifts ããã®åç
Thanks so much for sharing! Weâre thrilled Bronwyn could swoop in and sort everything for youâsounds like a gift saved by a superhero! ââââ - Kay
best web swite
2026幎1æ9æ¥
Virgin Gifts ããã®åç
Weâre glad you think so, Joseph! ð
Thanks so much for shopping with us, and we hope you have an incredible experience! ð¥°
Chantelle - ððððð
The booking after retrieving myâŠ
The booking after retrieving my voucher. Iâm supposed to have a 3 days ticket for Disneyland and was only able to pick 1 day. Now I have to deal with Disneyland directly. Waste of time
2026幎1æ8æ¥
Virgin Gifts ããã®åç
Weâre sorry to hear the booking process hasnât hit the mark for you on this occasion. Please note that all Disney passes need to be added to the Disney app to complete your reservation. once thatâs done, youâll be all set! We hope you have a truly magical time at Disney, and our team are here and ready to help should you need any assistance along the way. - Kay
I canât find the gifts that I purchases
2025幎12æ23æ¥
Virgin Gifts ããã®åç
We're sorry to hear you're unable to locate your voucher, Caryn.Â
Please be assured, we've resent this for you today, and we've reached out via email.Â
Chantelle - ðððð
I asked to combine some vouchers andâŠ
I asked to combine some vouchers and Phelela S from support was very helpful and took care of it. Now, I'm ready to book :)
2026幎1æ7æ¥
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Virgin Gifts ããã®åç
We are over the moon to hear Phelela, was able to help, with exactly what you needed! ð€
We hope you have a wonderful experience, Tyler. ð
Chantelle - ððððð
Easy return no issues
Easy return no issues. Very responsive and friendly customer service person, shout out to Bronwyn.
2026幎1æ6æ¥
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Virgin Gifts ããã®åç
We're pleased to hear our lovely Bronwyn, provided friendly and helpful customer service for you! ð¥°
Chantelle - ððððð
I recommend Phelela S
Phelela S. Was extremely knowledgeable and helpful. She solved my problem immediately
2026幎1æ6æ¥
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Virgin Gifts ããã®åç
Weâre so happy our lovely Phelela could help get everything sorted for you! Thanks a bunch for sharing such kind feedback â it means the world to us! âââââ - Kay
It was very easy to purchase the experience and get help with an issueâŠ
It was very easy to purchase the experience I was looking for and when I had an issue, Lufti in customer service was very quick to respond and help me with my problem. Lufti was quick, responsive, helpful, and delivered excellent customer service.
2026幎1æ5æ¥
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Virgin Gifts ããã®åç
Weâre delighted to hear that purchasing your experience was easy and that Lufti was able to help so quickly when you needed support. ð¥°
We really appreciate you taking the time to share your feedback, and we hope you enjoy your experience just as much. ð
Chantelle - ððððð
Great customer service
Bulelwa offered me multiple solutions and was quick to execute the solution I preferred. Bulelwa was also friendly and speedy. Loved that I could just text in for help!
2026幎1æ4æ¥
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Virgin Gifts ããã®åç
Bulelwa will be so happy to know their friendly and speedy support made a difference. ð¥°
Offering great options and quick help is what weâre all about, and weâre thrilled you enjoyed the ease of texting in, Deidra!Â
Chantelle - ððððð
I bought 3 vouchers but the place IâŠ
I bought 3 vouchers but the place I bought them for had tech troubles and the experience wasnât available. Lufti helped me get my refund quickly. Thanks so much!
2025幎12æ27æ¥
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Virgin Gifts ããã®åç
While weâre sorry the experience didnât work out, weâre thrilled that Lufti was able to help and get your refund sorted quickly. ð
Weâll be sure to pass along your feedback, Molly.Â
Chantelle - ððððð
Virgin Gifts ããã®åç
Wow - life changing?! ð€©Â
That truly makes our day! ð
Chantelle - ððððð
Easy money saver!
Saved almost $200 and it only took me an extra 15 minutes or so to link the disneyland tickets to the disney app and make the reservations. Super easy. Definitely recommend!
2026幎1æ2æ¥
Virgin Gifts ããã®åç
Thatâs amazing to hear! ðÂ
Saving almost $200 and only spending a few extra minutes - total win! ðÂ
Enjoy the magic at Disneyland! ð°
Chantelle - ððððð
Greatest Customer Service!!
So, I purchased a Virginexperience voucher for my grandkidsâ birthdays. Unfortunately, I skipped a letter in my email address so I did not receive the voucher. I reviewed the receipt and noticed my error. I admit that my heart sank. I feared I would never be able to get any help retrieving the voucher. I sent Virgin Experience a text with little confidence that anyone would respond. To my surprise and relief, I received a response from Bulelwa within 24 hours along with the trip voucher, all sent to my corrected email address. Thank you, Bulelwa for the best customer service!!!
2026幎1æ2æ¥
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Virgin Gifts ããã®åç
Thank you so much for this lovely feedback! ðÂ
Weâre absolutely thrilled everything worked out and that Bulelwa was able to turn things around so quickly.Â
Wishing your grandkids the happiest birthdays and an amazing experience ð
Chantelle - ððððð
I booked an experience a week ago andâŠ
I booked an experience a week ago and have heard nothing.
I hope this is not a scam
2025幎12æ2æ¥
Virgin Gifts ããã®åç
Weâre really sorry to hear about the trouble youâve had with your booking, Sarah, and for any inconvenience this has caused.Â
It looks like our Customer Service Team responded to your email on Friday to help, and weâre keeping our fingers crossed that everything will be confirmed for you very soon - Chantelle.
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