Vitalabo レビュー 17

I would like to express my gratitude to Silvia from the Customer Care Team. My order was delayed and then lost, but Silvia handled the situation perfectly. She was professional, empathetic, and organized a replacement shipment immediately. Exceptional service! 5 stars for Silvia and VitalAbo.

Es mi primer pedido. La pagina web está bien diseñada y es intuitiva. La compra resulta fácil y rápida. La forma de pago tambien, con varias opciones. El envio es rápido teniendo en cuenta que el producto que solicité estaba en Alemania. Ha llegado todo bien empaquetado, en un envase resistente. Dentro del paquete viene la factura y un folio con las explicaciones en castellano, ya que el producto está redactado en Alemán, lo que me parece un detalle de importancia para el cliente, que no tiene que estar traduciendo la etiqueta del producto. Me ha gustado ese detalle que dice mucho de esta empresa. Volveré a comprar sin lugar a dudas. Si atienden a todos los clientes como a mi, esta empresa se merece un diez.

Eerste keer heb ik sebamed zeep besteld bij Vitalabo en hel snel is bezorgd, eerder dan zij hebben gezegd,geveldah bedrijf, daarom 5 sterretjes

Eerste bestelling product prima zoals te verwachten; heel, nieuw, juiste product en hoeveelheid en kwaliteit. bestelling van woensdag, 19. maart 2025 zou tegen donderdag, 27. maart bij mij moeten aankomen, maar werd al 25 maart geleverd!
Tweede bestelling van dezelfde datum niet ontvangen. Klantenservice gaf pas na dagen een reactie.
Uiteindelijk werd het product opnieuw verzonden en bezorgd. Maar wel pas een maand later ontvangen.

Très contente de mes achats sur vitalabo, colis très bien emballé et envoi dans les temps.
Satisfaite de mon expérience.

I had a horrible experience with the lab! The staff is totally unprofessional. My blood samples were lost, so i never got any results and now it is a 3rd week i am waiting for the money to be refunded (despite the reminders).

He realizado una compra y no ha llegado, no hay forma de contactar con ellos, les envió un correo y no responden, es un feaude

Je commande un cadeau sur ce site qui est normalement annoncé comme disponible avec livraison avant Noël, après renseignements auprès du vendeur on m'explique que l'article n'est pas disponible. Comment peut-on nous laisser commander ainsi ? J'attends les modalités de remboursement. C'est scandaleux.
J'ai modifié mon appréciation car j'ai été remboursé après 3j sans difficultés. Avec un échange de mails où il y'avait bien un interlocuteur à l'autre bout et pas un robot. Il y'a donc un site qui sait réparer ses erreurs et je me devais de le préciser.

They love to spam…I dont understundom how they got my phonenumber seince mine is secret…And i havent order this product….Stop callng me from thousand new numbers…

Payed 110e for suplements then 3 days later my order dissapeared and no delivery was made.
Can not get any customer service on any vitalabo web site.
Pure scam company.

Excellent service, very speedy delivery I am very impressed with this company

Very quick responders, shippers and good products. Product was very professional packed and comes with very detailed user guide!!

I am so disappointed. My order supposed to arrive Thursday. My father is sick was waiting for 5 days to receive suplements. Tommorow needs to go so hospital. I did even pay extra for DHL express. I didn't get any information. No one pick up phone. We don't know when and where are the suplements which we order already 6 days ago . And it suppose to arrive in "next day " delivery.

Order received with missing items and defective items, broken safety seal. Delivery box was intact,sealed properly.

Customer service very helpful to resolve this matter. Awaiting replacement of problematic products.

Ottimo sito precisi e veloci nelle spedizioni

I have used their services in Italy, during the challenging virus time and I must say IMPRESSIVE - Very impressed with the service and the speed of delivery. Highly recommended. Thank you very much.

Sto acquistando da diversi mesi il prodotto Enzymedica
Digest Gold & Probiotics.
Il prodotto è ottimo e sta funzionando bene!
Il sito funziona molto bene e assistenza ok!