I have tried EVERY greens powder out there & this one is not only far superior in terms of the product but also for the price! The extensive list of ingredients including probiotics is amazing, it’s s... もっと見る
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I've been using Vital All-In-One greens powder for almost 2 years now. It has a nice enough taste, and gives me a lot of my daily greens which I sometimes can't ingest through eating due to IBS fl... もっと見る
Product delivered within time I anticipated, but had one disappointment; the tub had been severely crushed in transit and was therefore dented completely down one side. I put this down to the poor pa... もっと見る
I've been waiting 9 weeks on an order I paid the insurance on for delivery. They don't answer emails for days and when they do it's the same excuse, yet nothing is done. I would never recommend th... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Vital EveryDay UK we're on a mission to make the world a healthier, more sustainable place. That's why we've formulated a range of superior quality supplements, designed to help you function at your best, that doesn't cost the Earth. Developed by Naturopaths in Sydney, Australia, our range of daily health supplements and plant-based protein powders will provide you with all you need - all in one. Fell the Vital difference today. Our website is: https://vitaleveryday.co.uk/
連絡先
7-12 Lynton House, Tavistock Square, WC1H 9LT, London, 英国
- 02 0305 11395
- customerservice@martinandpleasance.co.uk
- vitaleveryday.co.uk
3.9
ほぼ満足
101件のレビュー
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Vital-All-In-One is great!
Vital-All-In-One is great for boosting energy and supplementing your diet.
2026年2月20日
What a beautiful complex and complete product
Quick processing of the order, easy to order and what an amazing product it is, yummy taste and after 3 days i can feel the difference, love it, highly recommend
2026年2月24日
Be very careful when ordering, it is not what it seems.
I heard from friends that this product was worth buying, so I ordered a bottle.
You can then imagine my surprise to find that what they had really done was set up a monthly subscription, and there was no obvious indication they were going to try this stunt.
I still want to try the product, and you can cancel the subscription if you dig around on their website, but it does not look good to be doing this sort of thing to people without making it very obvious this is what you are signing up for.
2026年1月8日
自発的なレビュー
Vital UK からの回答
Hi James, Thank you for sharing your feedback — we’re sorry for any confusion caused.
On our product page, customers can clearly choose between a one-time purchase or an optional subscription, with both options shown before checkout. Subscriptions can also be cancelled at any time directly from the customer account.
That said, we understand how this may not have been immediately obvious, and we truly appreciate you highlighting it. We’re always working to make the purchasing experience as clear and transparent as possible.
We’re glad you’re still keen to try the product and hope you enjoy the benefits it offers.
Kind regards,
Vital Everyday Team
Perfect
Really good products offered, with good prices and good customer service. Everything I’ve tried is easy to use and working well.
2025年12月8日
自発的なレビュー
Vital UK からの回答
Thank you so much for your kind review! We’re really pleased to hear you’re enjoying our products and service. Your support truly means a lot to us 🤍
Very easy and simple to place order…
Very easy and simple to place order delivered within the time period stated also the price of the product was a lot lower than what we expected would highly recommend
2025年10月26日
Great product
Great product, you can feel the difference in a one week, great for immune system, detox your body, organic with loads of ingredients, this is what we need to be healthier
2025年11月5日
Misleading advertising on website
Be honest - when you sign up for repeat order you get a 20% discount and not the 25% suggested on the website.
2025年10月21日
Vital UK からの回答
Hi Martin, Thank you for your feedback and for being a loyal customer! 💚
We completely understand your concern. Our current subscription offer gives 25% off the first order and 20% off all subsequent orders — this helps us offer ongoing savings while ensuring the best quality and freshness of our products.
As a token of appreciation for your continued support, we’d love to offer you a special discount coupon for your next one-time purchase. Please use code: "Martin25Off" at checkout and get 25% off.
Warm regards,
A great product
A great product and the customer services team are excellent and easy to deal with.
2025年10月18日
Vital UK からの回答
Hi, Thank you so much for your kind words and 5-star review! 💚
We’re thrilled to hear you’re enjoying our product and that our customer service team has made your experience a positive one. Your support truly means a lot to us!
Vital UK からの回答
Hi Chris, We love hearing that! 😊
Thank you for your great feedback — we’re so glad the product is working just as expected. Your support means a lot to us!
excellent service and prompt delivery
2025年9月27日
Vital UK からの回答
Thanks for kind words. They made our day.
Vital UK からの回答
Hi, Thank you so much for your wonderful words and continued 5-star support! 🌟
We’re truly grateful for your loyalty and delighted to know you always have a great experience with us.
Its a great all round supplement
Its a great all round supplement. I do feel the benefits of taking it after 2 weeks. I feel more energised after drinking it and I'm more regular too, which was a surprise bonus 😆
2025年8月18日
I am sorry if I have done that but I…
I am sorry if I have done that but I had a message from Vitalpilo phytonail which is where I got the phytonails from and sent them back to the address on the label on the box!
2025年8月1日
自発的なレビュー
Vital UK からの回答
Hi Sheila, Thank you for your feedback. We believe there may have been some confusion — our company is Vital Everyday, and we do not sell or supply the Phytonail product you mentioned. It seems your order was with Vitalpilo, a different company.
Here is their website where you actually purchased the Phytonail product: https://vitalpilo.com/. As far as we can see, they do not have a Trustpilot account.
Since this review does not relate to our business, we kindly ask that you please remove both reviews from our Trustpilot page. This will ensure your review is directed to the correct company.
We appreciate your understanding and cooperation.
Frustrating Subscription Experience
Unlike almost every other product subscription out there, there is no courtesy email letting you know an upcoming shipment is due to be charged, which allows you to move or postpone it.
Their customer service is poor - when I immediately contacted them after being charged getting they said that the order had already shipped, which apparently means they have a shipping operation so efficient they can get items couriered out faster than Amazon.
In reality, I would guess that only the order had just been processed and that it actually hasn't left any warehouse, leaving them ample time to cancel it and process a refund.
They then told me to refuse to delivery and that they would refund, which still hasn't happened almost a month later. In future I will be switching to a different brand.
2025年6月26日
自発的なレビュー
Vital UK からの回答
Hi Lawrence, Thank you for your feedback, and we sincerely apologize for the inconvenience caused.
We would like to clarify that, as part of our subscription service, all customers receive an automated notification prior to the next order being processed. Additionally, customers have full access to manage their subscription at any time—this includes the option to skip, pause, or cancel future orders directly from their account.
We understand your frustration and regret that your request to cancel came after the order had already been processed. As previously advised, a refund will be issued once the parcel is either refused at the door or returned to us. According to our records, the courier has attempted delivery twice, but no response was received. The parcel is still available for redelivery or collection.
We remain committed to resolving this and will process your refund promptly once the order is returned to our warehouse.
Please don’t hesitate to reach out if you need any further assistance.
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