Vital Records Gov レビュー 

412
TrustScore 5段階評価の3

2.8

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レビュアーのコメントを見てみましょう

5つ星のうち4の評価

If you live out of the state you are born with, 10/10 this is the way to go. Gotta pay for the packet and include a 22$ fee in the packet itself when you mail it - otherwise you’re screwed and have to... もっと見る

企業が回答しました

5つ星のうち1の評価

I sent in my paperwork that you mailed to me to North Carolina on May 22 and still have seen my birth certificate. NC cashed check on on June 1st and after 6 weeks still have not seen my birth certifi... もっと見る

企業が回答しました

5つ星のうち3の評価

The process is easy and the instructions are easy to follow, but the method; 30% online and 70% paper/snail-mail is what I want to criticize. Why can’t it be 100% online? I had to dig out my... もっと見る

企業が回答しました

5つ星のうち4の評価

I thought of Vital Records as soon as I needed the birth certificate of my father. Their process works well but I feel the process could be explained better. One cannot perform the request 100% on-li... もっと見る

企業が回答しました

企業情報

  1. 登記所
  2. 法律サービス

当該企業による記述

Vital Records Gov is a professional vital records document preparer offering convenient solutions to people who are looking to obtain their certified copies of Birth, Marriage or Death Certificates.


連絡先

2.8

まあまあ

TrustScore 5段階評価の3

412件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.8

すべてのレビュー

(412)

過去12か月のレビュー数: 1

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5つ星のうち3の評価

Absolute scam

Absolute scam!
Paid for some birth certificates from them and they kept changing the delivery dates and never sent it out. It’s honestly a huge waste of time with them.
Didn’t get my order.
Thankfully I read about streamids whose customer service on telegram was swift in response. Placed an order with them and they delivered me the certificates.

2026年5月1日
自発的なレビュー
5つ星のうち1の評価

Don't fall for there money back guarantee

Well i found myself needing a Certified Copy of my birth certificate so I went online, trying to find the fastest way vital records came up and I went ahead and checked them out. Seen, they had a 90 day
guarantee money back. Guarantee So,I order it and paid for expedited service they offer paid almost 100 dollars. about 2 to 3 days and my application
Said approved and online it said something about 5 to 6 days so I thought I'll have it then and 7 days later I had not received my order yet so I called there support line and that's when I found out heath department had not received my application (now keep in mind snail mail don't take even 8 days to go half way across country) and I was informed expedited don't cover them getting my application. To health department. B.s. but what can I do i was informed soon as the health department process my application and snail miles it back to them they would then send it expedited so I checked tracking # came back Jan 10th and didn't receive then rechecked tracking # now says February 10th so I called wanting a refund due the 90 day satisfaction guarantee customer service says they refund it since they ordered already asked for supervision and they replied can't talk to supervision 3 different calls all of them replied same so there is no guarantee which correct me if I am wrong that would make this site a misleading mistake for anyone not to mention I gave forms with real personal info I am so concerned what happened to being held accountable for false advertising guess the new world any thing goes

2024年12月1日
自発的なレビュー
5つ星のうち1の評価

I paid 130.dollars for your service and…

I paid 130.dollars for your service and still have not recieved my certificate !!! It's been since July..

2022年7月8日
Vital Records Gov ロゴ

Vital Records Gov からの回答

Hello, Michele.
Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.

All feedback is important to us and we are sorry to hear that you have had such a frustrating experience.

We have reviewed our system and can see that your request is being processed by the Health Department office, which is currently experiencing a high volume of requests and long turnaround times.
We are very sorry for the delay and all the inconvenience this may have caused you.

Unfortunately, the Health Department is experiencing delivery delays due to late applications. These processes are internal to the health department and we have no control over them.
Please be patient and we hope that you can receive your certificate very soon. We apologize in advance and hope to make it up to you in the future.
Thank you!

5つ星のうち4の評価
Vital Records Gov ロゴ

Vital Records Gov からの回答

Hi Araceli! Thank you for your positive rating. Rest assured that we will keep improving our services in the future to maximize customer satisfaction. We couldn't thank you enough for your kind words. You inspire us to do our best every day. You are amazeballs!

5つ星のうち5の評価

The people I spoke to were courteous…

The people I spoke to were courteous and friendly. I received my records in a reasonable amount of time. Thank you.

2022年3月28日
Vital Records Gov ロゴ

Vital Records Gov からの回答


Hi ! Thanks for your review! I’m so happy to hear that you had a positive experience getting your certificate.
We love hearing from our customers and we’re always looking for ways to improve our services.
I’ve passed your feedback about our service and ease of use of website to our team – they’ll be thrilled that they were able to make a difference in your life! You are amazeballs!

5つ星のうち1の評価

Where to #### is my birth certificate

I ordered my birth certificate so that I can renew my driver's license in June of 2022. I paid the extra amount to get it asap. Then I was told that it would be September 2nd before it would be sent. It is now September 25th and I have not received anything.

2022年9月25日
Vital Records Gov ロゴ

Vital Records Gov からの回答

Hi Linda!
Thank you for taking the time to share your comments.
Our apologies for the problem delay in your delivery.
If you view our processing times page, we provide all state's processing ETA up front for anyone to view before placing an order. This process is internal to the health department and we have no control over them. Please be patient and we hope that you can receive your certificate very soon. Please do not hesitate to reach out to us at 1- 844-218-4825 if there is anything additionally we can do for you. Thank you!

5つ星のうち1の評価

I ordered a death certificate for my…

I ordered a death certificate for my sister back in May. Still haven't received it. Even though i have called multiple times. And im out the entire fee and dont have the certificate.

2022年5月17日
Vital Records Gov ロゴ

Vital Records Gov からの回答

Hi Gwen!
Thank you for taking the time to share your comments.
Our apologies for the problem delay in your delivery.
If you view our processing times page, we provide all state's processing ETA up front for anyone to view before placing an order. This process is internal to the health department and we have no control over them. Please be patient and we hope that you can receive your certificate very soon. Please do not hesitate to reach out to us at 1- 844-218-4825 if there is anything additionally we can do for you. Thank you!

5つ星のうち1の評価

i was supposed to get the birth…

i was supposed to get the birth certificate no later than 8/23, i havent received it yet

2022年8月29日
Vital Records Gov ロゴ

Vital Records Gov からの回答

Hello, Wanda . I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Our apologies for the problem delay in your delivery. Unfortunately, the Health Department is experiencing delivery delays due to late applications. These processes are internal to the health department and we have no control over them. Please be patient and we hope that you can receive your certificate very soon. We apologize in advance and hope to make it up to you in the future. Thank you!

5つ星のうち1の評価

It has been 4 months and we still have…

It has been 4 months and we still have not received the birth certificate for Carl Jay Farley 3-11-53. We have paid all our fees and staff is very rude

2022年8月28日
Vital Records Gov ロゴ

Vital Records Gov からの回答

Hi Carl!
Thank you for taking the time to share your comments.
Our apologies for the problem delay in your delivery.
If you view our processing times page, we provide all state's processing ETA up front for anyone to view before placing an order. This process is internal to the health department and we have no control over them. Please be patient and we hope that you can receive your certificate very soon. Please do not hesitate to reach out to us at 1- 844-218-4825 if there is anything additionally we can do for you. Thank you!

5つ星のうち1の評価

This system doesn't work

This system doesn't work. I've applied online twice and paid twice with no response. It's been over 6 months so I know I'm not getting a response.

2022年8月14日
Vital Records Gov ロゴ

Vital Records Gov からの回答

Hi! Thank you for taking the time to share your comment. As per health department, your certificate was shipped via USPS. According to USPS it was delivered on March 31, 2022 at 1:41 pm.

5つ星のうち1の評価

Birth certificate

I’m trying to get copy of birth certificate for my son. Filled out all paperwork sent check and identification in envelope that was supplied. Was told I would receive by July 5, it is now August 10, no birth certificate

2022年8月11日
Vital Records Gov ロゴ

Vital Records Gov からの回答

Hello, Lisa. Our apologies for the delay in your delivery. Unfortunately, the Health Department is experiencing delivery delays. These processes are internal to the health department and we have no control over them. Please be patient and we hope that you can receive your certificate very soon. We apologize in advance and hope to make it up to you in the future. Thank you!

5つ星のうち3の評価

I still have not received the requested…

I still have not received the requested and paid for birth certificate.

2022年8月8日
Vital Records Gov ロゴ

Vital Records Gov からの回答

Hi Kathy!
Thank you for taking the time to share your comments.
Our apologies for the problem delay in your delivery.
If you view our processing times page, we provide all state's processing ETA up front for anyone to view before placing an order. This process is internal to the health department and we have no control over them. Please be patient and we hope that you can receive your certificate very soon. Please do not hesitate to reach out to us at 1- 844-218-4825 if there is anything additionally we can do for you. Thank you!

5つ星のうち1の評価
Vital Records Gov ロゴ

Vital Records Gov からの回答

Hi Zitlalik!
Thank you for taking the time to share your comments.
Our apologies for the problem delay in your delivery.
If you view our processing times page, we provide all state's processing ETA up front for anyone to view before placing an order. This process is internal to the health department and we have no control over them. Please be patient and we hope that you can receive your certificate very soon. Please do not hesitate to reach out to us at 1- 844-218-4825 if there is anything additionally we can do for you. Thank you!

5つ星のうち1の評価

THEY SUCK!!!!

They SUCK!
I was told it would take 3 months to receive my birth certificate! After receiving a notice with the date I was supposed to receive it came and went, I called and was told that it was going to take 13 months because the state where it was coming from was that backed up. Why was I not notified earlier? They still excepted my express payment! Poor Customer Service! They SUCK!!!!!!!!!!!!!!!!!!!!!!!

2022年8月1日
Vital Records Gov ロゴ

Vital Records Gov からの回答

Hi Dean!
Thank you for taking the time to share your comments.
Our apologies for the problem delay in your delivery.
If you view our processing times page, we provide all state's processing ETA up front for anyone to view before placing an order. This process is internal to the health department and we have no control over them. Please be patient and we hope that you can receive your certificate very soon. Please do not hesitate to reach out to us at 1- 844-218-4825 if there is anything additionally we can do for you. Thank you!

5つ星のうち5の評価

Had June 25th as my real birthdate for 82 years.I am not happy that they showed my…

I am not happy that they showed my wrong birthdate.
It was because my mother did not correct & return
it back to Vital Statistics. I am mailing back an explanation to Vital Statistics.

2022年7月29日
Vital Records Gov ロゴ

Vital Records Gov からの回答

Hi Sharron! Thank you for sharing your experience. We are so grateful for your 5-star review.

5つ星のうち1の評価

You are better off going in person to…

You are better off going in person to the proper county office. This site is useless, unhelpful on any phone calls and just plain not worth it. I need my marriage license for social security since end of May 2022 and its almost August. Still nothing. I have requested a refund of my $89 and will go to my county office myself.

2022年7月26日
自発的なレビュー
5つ星のうち5の評価

Reliable

Reliable, had to wait for the state, the instructions were easy to follow

2022年7月26日
Vital Records Gov ロゴ

Vital Records Gov からの回答

Hi James! Thank you for sharing your experience. We’re so glad to hear that our process was easy and convenient for you.
We’ve been working hard on improving the user experience of the website and we hope this has been reflected in your experience. Our team is always trying to make sure our client have a great time using our services, so we are happy to know that’s what happened for you! You are amazeballs!

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