Vitamart.ca レビュヌ 

96
•
TrustScore 5段階評䟡の3.5

3.4

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Since I have actually tried their products for years, I know their customer service is absolutely top notch. They reach out to handle a problem better than a lot of companies although I have had very... もっず芋る

5぀星のうち1の評䟡

Extremely overpriced item, regular selling $6.99, currently selling exact same product at $69.00. Product in no longer available, thus overpricing to an out of reach rate! Will NOT price match even... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I have, so far, a very good experience with Vitamart. The service is really excellent. I always receive my products in a short time and everything is always perfect. I highly recommend Vitamart. J'... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

This company appears to be shady. Customer service isn’t available ever, they don’t respond to messages and Facebook messages bounce back. I was going to place an order with them, but I decided agains... もっず芋る

䌁業が回答したした

䌁業情報

  1. 健康食品店

圓該䌁業による蚘述

Vitamart.ca is Canada's vitamin expert with our VITAMINS LOWEST PRICES guarantee. We offer 10,000+ quality vitamins and supplements you can TRUST with FREE Shipping & 100% Satisfaction Guarantee!


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3.4

たあたあ

TrustScore 5段階評䟡の3.5

96件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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3.4

すべおのレビュヌ

(96)

過去12か月のレビュヌ数: 2ä»¶

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5぀星のうち5の評䟡

Long time customer

Since I have actually tried their products for years, I know their customer service is absolutely top notch. They reach out to handle a problem better than a lot of companies although I have had very few issues in many years.

2026幎4月12日
自発的なレビュヌ
5぀星のうち1の評䟡

This company appears to be shady

This company appears to be shady. Customer service isn’t available ever, they don’t respond to messages and Facebook messages bounce back. I was going to place an order with them, but I decided against it. There are many complaints of customers not being able to reach customer service to sort out issues with their order. I rather not take a chance and find another supplier, even if it’s going to cost me few dollars more.

2025幎8月7日
自発的なレビュヌ
Vitamart.ca ロゎ

Vitamart.ca からの回答

Hi Petra,

Thanks for your feedback, and we're sorry for your past experience. As a small business we take feedback like this seriously and use it to make improvements to prevent experiences like this from happening again. We appreciate you helping us grow.

5぀星のうち3の評䟡

Shipping Times

I do like the prices and selection, but I am disappointed that my shipments don't come from Edmonton anymore by Canada Post, they used to come 1-2 days to Calgary.

2025幎7月30日
自発的なレビュヌ
Vitamart.ca ロゎ

Vitamart.ca からの回答

Hi Barry,

Thanks for your review. Since closing our Edmonton warehouse we have done our best to add new carriers that offer faster shipping times from Ontario and now have a few options that can make it there in 2-3 days. We appreciate your feedback and hope you have a great day.

5぀星のうち2の評䟡

Rushed and incomplete order

Vitamart left two items out of my order, which was rushed it to me on the same day. I was willing to wait longer for better service.
The replacement was sent by a different courier with no notification from Vitamart; Vitamart does not answer the phone and their customer service is terrible. I will use a more reliable provider for all but one of the items I ordered and have asked them to refund the price of the missing items. They agreed to refund the cost of the items. When and if they show up, I will return them to Vitamart.

2025幎7月17日
自発的なレビュヌ
Vitamart.ca ロゎ

Vitamart.ca からの回答

Hi Nancy,

Thank you for your feedback. We are so sorry for the mistakes with your previous order. That is 100% our mistake and should not happen. We appreciate your feedback and will use it to grow so experiences like this don't happen again. We apologize for the inconvenience this caused.

5぀星のうち4の評䟡

Some of their items are priced more


Some of their items are priced more expensively than other places. But other than that I've not had any issues with them. I've not had them try to steal my financial information. They ship pretty quickly & I always receive the items I ordered.

2025幎6月2日
自発的なレビュヌ
Vitamart.ca ロゎ

Vitamart.ca からの回答

Hi Anna,

Thank you for your feedback! We appreciate your support and hope you have a lovely day!

5぀星のうち5の評䟡

Thumbs up to customer service

Jacob resolved a complication/misunderstanding with my order in a smooth and reasonable way so I'm posting 5 stars here. Impressive ability to turn a negative situation around...

2025幎1月20日
自発的なレビュヌ
Vitamart.ca ロゎ

Vitamart.ca からの回答

Hi Michelle,

Thank you for your awesome feedback! We appreciate your support and hope you have a great day!

5぀星のうち5の評䟡

5 stars for many reasons

5 stars for many reasons; price, quality, convenience, and speed of shipping! Will continue to order from Vitamart

2024幎12月26日
自発的なレビュヌ
Vitamart.ca ロゎ

Vitamart.ca からの回答

Hi Tara,

Thanks for your 5 star review! We are so glad to hear it! We appreciate your support and hope you have a wonderful day :)

5぀星のうち1の評䟡

Extremely overpriced item

Extremely overpriced item, regular selling $6.99, currently selling exact same product at $69.00. Product in no longer available, thus overpricing to an out of reach rate! Will NOT price match even though advistised as such, zero customer service or effort to make right. Warning to all!! Corporate greed at work 100%

2024幎11月11日
自発的なレビュヌ
Vitamart.ca ロゎ

Vitamart.ca からの回答

Hi Lisa,

Thanks for your feedback. Although this matter has been resolved unfortunately we had to make some changes when it came to Ephedrine as the selling guidelines changed last year with Health Canada. We apologize for the inconvenience it caused.

5぀星のうち1の評䟡

🛑🛑🛑🛑🛑FRAUD ALERT 🛑🛑🛑🛑🛑

🛑🛑🛑🛑🛑FRAUD ALERT 🛑🛑🛑🛑🛑
I just got off phone with bank as I got a fraud alert while checking out at the end of my order an I called a sure enough they stole my credit card info,my identity all is compromised!! I’m so mad right now!!

2024幎10月24日
自発的なレビュヌ
Vitamart.ca ロゎ

Vitamart.ca からの回答

Hi Wanda,

We are so sorry to hear that you experienced this. We had a look and see that you never placed an order or entered your payment information into our website so perhaps this happened somewhere else. We have several security measures in place and we do not store any billing information on our website in any way. Again, I am very sorry this happened and if there is anything we can do to help you please reach out to Sarah (Customer Experience Manager) at service@vitamart.ca

We are always happy to help.

5぀星のうち1の評䟡

This website is trying to steal your info.

This website is trying to steal your financial information. I tried placing an order with two different credit cards since it was refusing the transaction. I almost immediately received a phone call from my bank fraud department. They copied my online wallet. I will have to put a flag on myself with Transunion and Equifax. These people are scammers.

2024幎10月24日
自発的なレビュヌ
Vitamart.ca ロゎ

Vitamart.ca からの回答

Hi Franz,

Thanks for your feedback. We are so sorry to hear about this. We take the security of our website very seriously and have several parameters in place to keep our customers information safe. No payment information is ever saved or shared on our website. We apologize for the inconvenience this has caused.

5぀星のうち5の評䟡

Made a mistake an Jacob from Support


Made a mistake an Jacob from Support did an amazing job by assisting with my order!

Outstanding experience and products!

2024幎10月18日
自発的なレビュヌ
Vitamart.ca ロゎ

Vitamart.ca からの回答

Hi Alex,

Thanks so much for your great feedback! We hope you have a great day!

5぀星のうち1の評䟡

DONT DO IT, identity theft !!!!

I thought I did my homework before trying to buy something from here, I looked at reviews and only bad reviews were customer service was hard to get ahold of. I tried to purchase something from here and when I put my info in and my card details it sent me a push notification saying I had to Enter it to order.

After doing that it said declined, I tried again it said declined. Not thinking anything about it I gave up, 10 minutes later my bank sent me an email saying I set my card up in some ones wallet for apple pay which I dont have.
I went into my bank and locked my card just incase and went to bed. Sure enough my banks fraud department called me this morning saying my accounts are locked for identity theft and I told them what happened. I know have to close all my accounts had to put a flag on my indetity with eqifuax it's a nightmare.

2024幎10月15日
自発的なレビュヌ
Vitamart.ca ロゎ

Vitamart.ca からの回答

Hi Marie,

My name is Sarah, I am the Customer Experience Manager at Vitamart and I am so sorry this happened to you! If you are able to reach out to us directly at service@vitamart.ca I would love to set up a time to call you and get a better understanding of what happened.

We take customer information protection very seriously and have several security parameters in place to ensure peoples information is safe and secure. We actually don't store any payment information of any kind on our website, and we cannot authorize payments of any kind on a customers behalf.

It sounds like perhaps this was a different store, or website but I would love to speak with you and understand things better. I hope to hear from you soon!

Kind regards,

Sarah G

5぀星のうち5の評䟡

GREAT SELECTION

There's a wide variety of products & the prices are competitive. Delivery is very quick.

2024幎10月11日
自発的なレビュヌ
Vitamart.ca ロゎ

Vitamart.ca からの回答

Hi Gillian,

Thanks for your awesome feedback. We hope you have a great day!

5぀星のうち1の評䟡

Made a purchase on sept 23

Made a purchase on sept. 23, 2024.
Order is still in processing.
Sent 2 emails and received no response.
On another note: the website has been reported for phishing.

2024幎9月23日
自発的なレビュヌ
Vitamart.ca ロゎ

Vitamart.ca からの回答

Hi There,

We are so sorry to hear this. Can you please send us an email with your order number to Sarah at service@vitamart.ca and we will get back to you right away. We had a look on our end and don't see any outstanding orders from September 23rd but would be happy to help you get to the bottom of this right away.

I look forward to hearing from you!

-Sarah G | Customer Experience Manager

5぀星のうち5の評䟡

Happy Customer

Good product and fast delivery. No complaints. Thank you!

2024幎8月2日
自発的なレビュヌ
Vitamart.ca ロゎ

Vitamart.ca からの回答

Hi Melissa,

We are so happy to hear your awesome feedback! Have a wonderful day!

5぀星のうち5の評䟡

On Time and In Full

My order arrived exactly as expected. The process was easy and they had the product I was looking for.

2024幎3月24日
自発的なレビュヌ
Vitamart.ca ロゎ

Vitamart.ca からの回答

Thank you so much for the great review Heather :)

5぀星のうち5の評䟡

Highly recommended

Given some of the older, negative reviews for this company, we hesitated to shop with them.
We're glad we took a chance!
Service was fast and efficient.
It was one week from the time we ordered (10 PM PST) to delivery. That's good considering we live on an island that can delivery by a day or two.

2024幎2月12日
自発的なレビュヌ
Vitamart.ca ロゎ

Vitamart.ca からの回答

Thank you for the amazing review! We hope you are doing well!

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