vitamingo.co.uk レビュー 

292
•
TrustScore 5段階評価の4.5

4.7

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Excellent company, the customer comes first. The customer service is brilliant and the range of items they stock is fabulous. Pricing and speedy shipping too. So much better than Amazon. Don’t hesitat... もっと見る

5つ星のうち5の評価

Order arrived extremely expeditiously on every occasion. They keep a particular brand of herbal tablet which helps a lot with leg cramps at night. Difficult to find in UK.

5つ星のうち5の評価

First time ordering from Vitamingo, ordered Angel Dust pre- workout, great price 👍 placed my order on Sunday 27th Sept and it arrived safe and sound on Tuesday 29th Sept. Excellent service will be or... もっと見る

5つ星のうち5の評価

I order all my ionic mineral drops here. The bottles tell me how many drops of each I need and I like to split the daily dose between my morning juice and afternoon smoothie. There is always a far off... もっと見る

企業情報

  1. ビタミン・サプリメント専門店

当該企業による記述

VitaminGo is a UK based business dedicated to optimizing the health and well-being of our customers.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

292件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 60%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(292)

過去12か月のレビュー数: 79件

レビューを書く
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5つ星のうち2の評価

One pack arrived instead of 2

One pack arrived instead of 2. Phoned to complain but only an ansaphone, rather than a human being. Emailed a complaint and eventually got an answer. While apparently the 2nd box has been sent, this should not have happened.

2025年11月18日
自発的なレビュー
vitamingo.co.uk ロゴ

vitamingo.co.uk からの回答

We’re sorry again for the mistake with your order. We are just humans and, although we work hard to avoid errors, they can still happen – especially when we have new team members in training. When they do, we pay for those mistakes and do our best to correct them as quickly as possible.

As soon as we received your email about the missing pack, we sent the second box out the very same day so you wouldn’t be left without what you ordered.

5つ星のうち5の評価

Very impressed…!

I ordered the product on Sunday evening and was amazed when it had arrived by Tuesday! First time using this site. Would recommend and will absolutely use again!

2025年10月26日
5つ星のうち1の評価

Terrible service. The product I paid for did not turn up and no one responds to emails or calls. Disgraceful.

I placed an order and paid for a product 9 days ago. I received an order acknowledgement saying it was being sent using a 24-hour tracked service by Royal Mail. The product has not turned up and there has been no further communication from the seller. I have emailed twice, filled out a form on their website and phoned 3 times (twice leaving voicemail messages as no one answers the phone) but have received no response. Presumably I will have to take this up with either Paypal or the credit card company I paid with and try to get my money refunded. It is apparently impossible to get anyone from this company to engage with me to sort this out. Things do go wrong sometimes but this complete lack of care for the customer trying to resolve the matter is disgraceful.

2025年10月8日
自発的なレビュー
vitamingo.co.uk ロゴ

vitamingo.co.uk からの回答

Dear Helen,

We would like to clarify the situation for accuracy.

You contacted us on the 16th of October about your order, and we replied the next day with the Royal Mail tracking link and proof of delivery, confirming that the parcel was delivered on the 10th of October and handed to a resident at your address.

After we sent you this information, we received no further reply from you. Since we had provided the proof of delivery and did not hear back, we reasonably assumed the matter was resolved on your side. If you had told us the parcel was still missing or that the proof of delivery was incorrect, we would have taken the next steps immediately — but without any response, we could not proceed further.

It is disappointing to see a 1-star review despite us responding and providing evidence, especially with no follow-up communication from your side.

We take customer service seriously and always resolve genuine issues, but we can only do so when the customer communicates with us.

5つ星のうち2の評価

Damaged packaging

I ordered a panoxyl face wash and when I received it, the box was damaged from every side. I have read multiple reviews quite like this one where their items also arrived damaged. If the business themselves understand that a mere envelope is not enough for a safe delivery, then why not do something about it and change the packaging??
The product usability and quality hasn't been affected in this situation but it is likely to happen to other users due to the lack of care in packaging.
Furthermore, regardless of the products usability, no one appreciates paying a decent amount for a product and receiving it in a disheveled state. It's just disappointing.

2025年10月13日
自発的なレビュー
5つ星のうち5の評価

Can’t recommend enough

Can’t recommend enough. Only stockist I could find of the 10% product I was after. Quick checkout and super quick dispatch. Don’t forget the 10% discount code and after your first order you’ll receive more and codes for free delivery.

2025年9月8日
自発的なレビュー

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