vitamingo.co.uk レビュー 

293
•
TrustScore 5段階評価の4.5

4.7

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Excellent company, the customer comes first. The customer service is brilliant and the range of items they stock is fabulous. Pricing and speedy shipping too. So much better than Amazon. Don’t hesitat... もっと見る

5つ星のうち5の評価

First time ordering from Vitamingo, ordered Angel Dust pre- workout, great price 👍 placed my order on Sunday 27th Sept and it arrived safe and sound on Tuesday 29th Sept. Excellent service will be or... もっと見る

5つ星のうち5の評価

I order all my ionic mineral drops here. The bottles tell me how many drops of each I need and I like to split the daily dose between my morning juice and afternoon smoothie. There is always a far off... もっと見る

5つ星のうち5の評価

Order arrived extremely expeditiously on every occasion. They keep a particular brand of herbal tablet which helps a lot with leg cramps at night. Difficult to find in UK.

企業情報

  1. ビタミン・サプリメント専門店

当該企業による記述

VitaminGo is a UK based business dedicated to optimizing the health and well-being of our customers.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

293件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 60%に回答しています

通常1週間以内に回答

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4.7

すべてのレビュー

(293)

過去12か月のレビュー数: 79件

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5つ星のうち5の評価

Amazing

Arrived in less than 24 hours, even with standard postage paid. The product was carefully packaged and as advertised. Highly recommend!!

2025年7月31日
自発的なレビュー
5つ星のうち3の評価

Fast delivery, Short expiry

Fast delivery, but the expiry date on the product is October 2025. Was expecting a longer timeframe before expiry since it’s not a product that is used daily, I will probably only use 1/4 of the pack before then. Upon seeing reviews seems to be a regular issue. I won’t order again, but it will do for now.
Thanks.

2025年7月22日
自発的なレビュー
vitamingo.co.uk ロゴ

vitamingo.co.uk からの回答

Thank you for taking the time to leave your review.

We understand your concern about the expiry date, and we’d like to clarify that due to a system error, the product was mistakenly listed as 30 servings. While it contains 30 tablets, it’s not intended for daily use, so we completely agree that the shelf life should reflect occasional usage.

Unfortunately, a small portion of our recent batch was dated October 2025. We recognise this isn’t ideal for a product used intermittently, which is why we’ve now updated our stock and have already arranged for a replacement with a much longer expiry (August 2026) to be sent your way.

Please don’t hesitate to reach out if we can assist further.

5つ星のうち4の評価

They are doing a good job.

It is true that the contact number on the website falls into a leave-a-message and the chat box does not work either, hence the 4 star. However, once you get your confirmation email, there is a number to call if you need to and that person is helpful, understanding and trying his best.
I believe they are trying to do a good job.
I got my product and it is fine.

2025年7月1日
自発的なレビュー
5つ星のうち1の評価

Awful shysters I ordered Zapzyt wash…

Awful shyster. I ordered Zapzyt wash instead of gel by mistake- hardly an unforeseen or unexpected occurrence in the quotidian mundanity of running an online business. A good faith operator would respond immediately with “not a problem” type support to return or replace the item.
Countless emails and phone calls on their fake answerphone later over several days had still not produced any contact whatsoever.
Zero customer service, unaccountable. AVOID Owner Blazej Hamrouche not answering phone or emails in a timely fashion and full of puerile reactions when he did deign to reply only *after* I’d posted the truth about how he runs his shabby ego-led outfit.
Very unclassy web handle @MsTouchmytralala apparently obsessed with power and motorbikes, no relatable British values which is a comment on attitude of mind and normative national values which define how we expect to relate to each other in this case in the business arena, and not as he chippily and defensively moaned evidence of “racism”. I had to make repeated requests just to rouse him enough to proffer his initial patronising remark which was

“ Sorry, how old are you?”

never mind stir him to provide actual support to return a product- ie a routine business activity any reputable company would handle without the delays and incongruent remarks about a customer who had already spent over £50!

Contrary to his false assertion that I texted private staff numbers, the number I used was transparently online- how else would I find it? Why would I need to look for it if the headline customer phone number was ever answered? It’s normal for an ignored customer to try to reach the person responsible for being ignored via the usual online searches like Companies House whereas it’s sinister when that Company Director does the following:

He misused the private contact info I had given him to place my order in order to stalk me online to find out if I work with kids as if my professional life has any bearing on the justness of trying to secure customer service in a totally unrelated field- thus presenting a credible child protection issue- just in order to gaslight and belittle my legitimate concern about my query not having been addressed.
This behaviour is uncivilised and potentially dangerous.
I was sent a returns link that didn’t work then instead of responding in a professional and practical manner he wrote to me
“you are unable to follow simple steps and acting like a child”.
Whatever the cultural norms he is used to, I consider this disgusting individual unfit to run a business in this country. He certainly does not deserve my considerably valuable patronage and I urge all potential customers to spend their money elsewhere rather than enable an entitled egoist to continue basking in his inexhaustible vainglory.

PS his quaint delusion about being able to “dox” a Company Director is a laughable oxymoron which beautifully exposes the avoidant modus operandi I encountered

2025年4月30日
自発的なレビュー
vitamingo.co.uk ロゴ

vitamingo.co.uk からの回答

The customer mistakenly ordered the wrong product (Zapzyt wash instead of gel). Despite the error being entirely theirs, we offered a free return and full refund, even though their requested replacement was out of stock.

Before even attempting to process the return, the customer began spamming private staff numbers, sending hostile emails, and launching personal attacks. When they failed to complete the return label form (which requires only three address fields), they escalated the situation—sending dozens of rude messages, making false accusations, and even trying to dox the business owner online.

What’s most disturbing is that this individual is a childminder, yet chose to include a racist remark, saying the business owner lacks “British values” and is “just here to bleed money off us”—clearly targeting their ethnicity or background. If these are the values this person holds and is passing on to the children in their care, it raises serious and legitimate concerns about their judgment and fitness to work with young, impressionable minds.

Let’s be clear:

The order was delivered exactly as placed.

A no-cost return and refund were offered immediately.

No respectful inquiries were ignored.

Personal attacks, harassment, and racism were entirely unwarranted.

We treat all customers with fairness and respect—but we will not stay silent in the face of abuse, defamation, or xenophobia, especially from someone entrusted with a safeguarding role.

5つ星のうち5の評価

Excellent service

Ordered a pint jar of chlorophyl, was dispatched within an hour. Arrived 2 days later and packed incredibly well, with plenty of bubble wrap. Top notch service, and good prices too

2025年4月11日
自発的なレビュー
5つ星のうち5の評価

Really happy with my order

Really happy with my order, these are a nightmare to find in the UK, normally pay a lot more from the US and wait 2 weeks for delivery

2 Days delivered!!! I’m very please, you have saved the day Vitamingo thank you 🙏

2024年12月20日
自発的なレビュー
5つ星のうち1の評価

Everyone be careful especially about…

Everyone be careful especially about date one years ago I bought one vitamin was out of date I’ve tried to call them they didn’t answer me after few emails they answered. Also this year I bought multivitamin for fertility which is coasting me £76 the date was removed firstly I said it’s ok but when called to company they said even the bottle for vitamin changed now it’s look very old. I’ve returned but again nobody answered very funny even they don’t care about regular costumers

2024年12月20日
自発的なレビュー
5つ星のうち1の評価

Do not purchase!

Received item damaged. Item was sent in an envelope and when I contacted them they said we send out all items in envelopes. The item I ordered was a gift and the box and item itself was in an unbelievable state. Unhelpful customer service - they offered to send me a spare box in the post. What a joke!

I strongly advise you all do not purchase on here.

2024年12月14日
自発的なレビュー
vitamingo.co.uk ロゴ

vitamingo.co.uk からの回答

Thank you for your feedback. We are sorry to hear about your disappointment with your purchase and would like to clarify the situation for transparency.

The item you ordered is a beauty product, and while the box does not impact the product's quality or usability, we understand that packaging can matter when the item is intended as a gift. However, the order was not marked as a gift, which is why it was shipped in our standard packaging.

Upon hearing your concerns, we promptly offered to send a replacement box in perfect condition to address the issue, even though the product itself was not damaged. Additionally, we went above and beyond by offering a full refund, despite the fact that the product was in usable condition. Unfortunately, you declined these reasonable resolutions and instead insisted on receiving a second product for free, which is not in line with our policies.

We strive to provide excellent customer service and accommodate reasonable requests to ensure our customers are satisfied. If there is anything further we can do to assist within these guidelines, please don’t hesitate to reach out to us directly.

Thank you for your understanding.

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