My withdrawal has been sitting in review since Friday evening. I know weekends slow things down, but support gave me three different answers: wait 24 hours, upload ID again, then contact my bank That... ãã£ãšèŠã
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I joined mainly to test the mobile version on my work laptop. Registration worked, but the minimum withdrawal was higher than expected. The problem returned after every login and made the site... ãã£ãšèŠã
Nothing dramatic happened, just lots of small friction. Login codes late, filters odd, cashier unclear, and one support reply that felt copied. The issue stayed unresolved in the history.
was on the sofa after work trying to open Eye of Horus and it came up with a blank grey screen twice, then loaded on the third go with my stake reset back down to ten pence.
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At the bingo hall
At the bingo hall, the paper books were printed so faintly that the blue numbers looked almost grey. I asked for a replacement and got told all books from that batch were the same.
was on the sofa after work trying toâŠ
was on the sofa after work trying to open Eye of Horus and it came up with a blank grey screen twice, then loaded on the third go with my stake reset back down to ten pence.
no patience for a lobby that makes youâŠ
no patience for a lobby that makes you hunt. typed three letters of the title, nothing. typed the whole thing, found it. opened it, and it wanted a page refresh before it would run. by then i had lost interest entirely.
The mobile site kept logging me outâŠ
The mobile site kept logging me out while I read the KYC page.
By the time I reached the upload screen again, the session had reset. I was already late for the train, so starting over three times was the last thing I needed.
Nothing dramatic happened
Nothing dramatic happened, just lots of small friction. Login codes late, filters odd, cashier unclear, and one support reply that felt copied. The issue stayed unresolved in the history.
Signing up needed 2 minutes
Signing up needed 2 minutes, that part was easy enough. What no one said is that files only get requested when you try to withdraw, which feels like the wrong way round to me
I joined mainly to test the mobileâŠ
I joined mainly to test the mobile version on my work laptop.
Registration worked, but the minimum withdrawal was higher than expected.
The problem returned after every login and made the site difficult to use.
By the end, I had spent more time troubleshooting than playing
wagering reset itself ð again.
i only used a small amount
i only used a small amount, yet the mobile layout covered the main button. The account area didnt provide any useful context
Verification finished
Verification finished, yet the cashier still blocked my payout on my phone.
Free spins active in wallet
Free spins active in wallet, missing inside the slot
their FAQ says withdrawals take up toâŠ
their FAQ says withdrawals take up to 24 hours. Mine took several hours, and every time I asked a different agent gave a different reason.
The page and the reality weren't close.
The session reminder arrived late
The session reminder arrived late, after I had already closed the game. Cute idea, useless timing. It felt like the site was ticking a box rather than helping anyone. maybe it is normal there, but it felt sloppy from my side.
Several advertised providersâŠ
Several advertised providers disappeared after account creation
recently played forgot half my sessionsâŠ
recently played forgot half my sessions for four days, with no proper update
My withdrawal has been sitting inâŠ
My withdrawal has been sitting in review since Friday evening. I know weekends slow things down, but support gave me three different answers: wait 24 hours, upload ID again, then contact my bank
That is not a process, that is guessing
Maybe I checked too often
Maybe I checked too often, but the 68 payout sat on processing every time. Nick in message centre gave a different answer from yesterday's agent. The issue stayed unresolved in the history.
before I gave up
before I gave up, the promised email never arrived... I checked again later and the page still showed the same thing.
cant upload a pdf from the phone
cant upload a pdf from the phone, cashier only takes photos, 2 tries left.
the whole KYC runs by email and none ofâŠ
the whole KYC runs by email and none of it shows in the app, so you learn a document is wanted by checking your inbox rather than the account. mine sat 3 days because the first email went to spam and the app said nothing.
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