I have used this company for the cycle to work scheme. I have to say, their swift response to action everything for me was remarkable, very, very efficient with the whole process. Their communicatio... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Hi Big shout out to Jill who was very patient in helping me to register for Vivup. It took some time and was quite frustrating but Jill assured me that there would be a positive outcome and perseve... もっと見る
Rachael at Vivup was very helpful and sorted my query in a couple of days. We had a voucher that had gone missing in an email box 12 months previously. Rachael sorted and had the voucher resent. T... もっと見る
Having retired on April 11th, I no longer had access to my work emails, meaning that my voucher was not accessible to me. Spoke to my regional office who in turn spoke with Rachael (VivUp) and problem... もっと見る
企業情報
当該企業による記述
To us, nothing matters more than a happy workplace. We believe that’s what makes us the experts in creating them. For 20 years +, we’ve been providing world-class health and wellbeing benefits to employees in both the public and private sectors. So far, we’re delighted to have made more than 2.2 million employees feel more valued, supported and rewarded at work.
連絡先
ネガティブなレビューの 82%に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
From ordering the item the process was…
From ordering the item the process was so easy
Then through emails I spoke to a person called Andy
He was exceptional so helped me out fantastic service
Always supportive with any problems…
Always supportive with any problems that arise. Thank you.

Vivup からの回答
amazingly helpful
Claire was so helpful and managed to correct my silly error and sent the detail over to myself.
Thank you
Issue with delivery details contacted…
Issue with delivery details contacted Vivup customer service and it was sorted immediately, had my product by following morning. Super fast resolution great customer care.

Vivup からの回答
Amazing customer service and all my…
Amazing customer service and all my concerns addressed in a respectful manner💖💖

Vivup からの回答
it has been really good
it has been really good. really comprehensive coverage of offers. too bad that my company decided not to renew the contract with them.

Vivup からの回答
I had a great customer service…
I had a great customer service experience with the vivup app, especially with staff Aleksandra. I ordered something through the app but didn’t receive 2 items. I contacted her, and she kept me updated properly and followed up on my order. Thanks to her help, I received it within 3 days.
I really appreciate her excellent service—thank you for the great support!
Prompt and friendly service.
Swift Response
Very polite and understanding of my…
Very polite and understanding of my problem. The customer care person was eager to explain and follow up on my query and i felt listened to.
Really great customer service from…
Really great customer service from Rachael in the Customer Service team. Polite, knowledgeable, friendly, professional. Thank you Rachael
very good
Very easy process and all issues dealt with were resolved in a speedy manner.
Prompt responses to queries
Claire was amazing
Claire was amazing, calm, patient and gave me encouragement. She gave me clear calm instructions. Lovely lady.
Great customer support
Great customer support and provided an update with the requested issue as promised. I felt a valued customer and would certainly recommend.
Customer care
Clare one of the customer care agents served me professionally and sorted my damaged TV issue efficiently and quickly. Best customer service I have received in ages!
Exceptional customer service
Exceptional customer service, it was clare who i spoke to, nothing was a problem, give this lady a payrise
Very friendly
Very friendly, and proided me with exactly the information i needed. She assidted me and had soved the issue very promptly. A very positive attitude and she brightened my day.
I regularly buy egift cards from vivup…
I regularly buy egift cards from vivup and they are usually more or less instant. On this occasion there was a delay and I was concerned because of it's usual efficiency which I had come to expect. I wrote a message and had a very quick reassuring response that my egift card would be on it's way but had been slightly delayed from the supplier. Within the hour it arrived. Great. Customer Service so professional. Thank you
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企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
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