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5぀星のうち5の評䟡

great beautifully designed clothing..I use for swimming in,yoga moves & grooves..dancing in them in the kitchen at parties..swimming in & around the pool chilling in...and most recently going to a sli... もっず芋る

5぀星のうち5の評䟡

I absolutely love my cute deer set! This company have such a great vibe about them - not only are they a small business with great credentials, they're also just so fun, vibrant and joyful. The site... もっず芋る

5぀星のうち3の評䟡

I like the items Ive purchased. But when ive returned and exchanged things lately I messaged about getting over charged, or them delaying checking the parcel so didnt refund back on original method.... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Omg such a lovely & unique pole dance set - I have been looking for a while for a comfy brand that I could try as I am quite fussy with workout clothes - & with IG/Facebook full of ads of cheap & poor... もっず芋る

䌁業情報

  1. アクティブりェア店

圓該䌁業による蚘述

Made By Women, For Women. We embody vibrance, strength, positivity, passion, and fun, and this is what we want everyone to feel when they put on our clothes. No matter what style of fitness you enjoy, Vixn will support you. Release your inner Vixn.


連絡先

4.5

優良

TrustScore 5段階評䟡の4.5

123件のレビュヌ

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4.5

すべおのレビュヌ

(123)

過去12か月のレビュヌ数: 77ä»¶

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5぀星のうち5の評䟡

great beautifully designed clothing..I


great beautifully designed clothing..I use for swimming in,yoga moves & grooves..dancing in them in the kitchen at parties..swimming in & around the pool chilling in...and most recently going to a slide park adrenaline fuelled! always quick delivery smooth communication..will buy again & again.My job with babies giving sensory silly themed classes means lots of jumping about/floor work perfect for wearing your leggings & sports/swim bras

2026幎7月21日
5぀星のうち5の評䟡

I absolutely love my cute deer set

I absolutely love my cute deer set! This company have such a great vibe about them - not only are they a small business with great credentials, they're also just so fun, vibrant and joyful. The site is great and I love seeing the sets on a variety of size models. The sizing is super-inclusive too. I am really excited to wear my set - although it's 'activewear', I plan on rocking it for an upcoming day rave! It's got this amazing boho, woodland feel and I love that I've found an animal print that feels a bit whimsical and ethereal - very me! Thankyou Vixn!! Keep doing what you do!!!

2026幎7月27日
自発的なレビュヌ
5぀星のうち1の評䟡

My outfit smelt so strongly of


My outfit smelt so strongly of chemicals right out the bag and even after multiple washes. I've never had clothing smell that way. It's cheap material. The fits were mixed. But it's definitely ridiculously over priced for what it is.

2026幎7月1日
自発的なレビュヌ
Vixn ロゎ

Vixn からの回答

Hello Rebecca,

Thank you so much for taking the time to leave your feedback. We are really sorry to hear that you were disappointed with your outfit.

We did discover that some of our recent animal print pieces with tassels had a strong smell due to the dye used on the tassels. We completely understand how frustrating it must have been to receive your outfit in that condition, especially when the smell remained after washing. I sincerely apologise for this.

As soon as we became aware of the issue, we made the decision to pause any future tasselled designs while we investigate the cause and work with our manufacturers to ensure it doesn’t happen again.

I’m also sorry to hear that the fit wasn’t right for you. We choose materials that are lightweight, breathable and comfortable for training, so it’s disappointing to hear that the quality didn’t meet your expectations.

We genuinely appreciate all feedback as it helps us improve. Thank you again for bringing this to our attention, and I’m truly sorry that your experience with Vixn wasn’t the one we wanted you to have.

Best wishes
Rebecca
Founder of Vixn

5぀星のうち4の評䟡

I was really excited to try vixn...

EDIT: the company reached out to me (incredibly lovley customer service) and offered a replacement for my shorts, i couldn't be happier with the product recieved, the fit is much comfier and the legs dont roll up, which is fantastic, incredibly impressed

I was really excited to try vixn fitness, and i was hoping for the price point of the shorts i was going to be impressed, unfortunately this wasnt the case.

The material is really thin and goes sheer when pulled over the body (i ordered the stab eddie shorts) despite being a UK10, i take a 10 everywhere else and it fits fine, but not from here, so size up.

With the quality being so thin theres a lack of support anywhere and i dont feel snatched or confident wearing these as they show everything.

They also dont stay down, as a dedicated pole short, id have thought they wouldn't ride up, but wrong, they roll right up into places they shouldn't be.

So overall disappointment by my product, the pattern is really nice i will give credit for that.

2026幎7月5日
自発的なレビュヌ
Vixn ロゎ

Vixn からの回答

Hi Brooke,

Thank you so much for taking the time to share such honest feedback with us. We’re really sorry to hear that your Eddie shorts didn’t meet your expectations, especially as we know how exciting it is to try a new brand.

We completely understand your comments, and we wanted to let you know that we have actually discontinued our Eddie pole shorts due to feedback around the fit and support.

We’d love the chance to make this right and send you another piece from our collection to try instead. I have sent you an email so hopefully we can sort this for you.

Thank you again for your feedback, we really appreciate it.


Best wishes

Rebecca
Founder of Vixn

5぀星のうち3の評䟡

Good products, but customer service could be better.

I like the items Ive purchased. But when ive returned and exchanged things lately I messaged about getting over charged, or them delaying checking the parcel so didnt refund back on original method.
I emailed and they fixed the errors. But no reply email, no sorry for the error or acknowledge. This kind of service disappoints me as I have made quite a few orders in the past and have liked the products Ive received.

2026幎5月19日
Vixn ロゎ

Vixn からの回答

Hello Nora,

Thank you so much for shopping with us and for supporting our small business.

I’m really sorry to read this review. I did reply to your email on 4th June at 10:24am to confirm that your refund had been processed automatically alongside your exchange. As the refund and exchange were handled together, the refund can sometimes take a little longer to appear in your account, which is why you may not have seen it straight away. You should also have received an email confirmation at the time, so I’m sorry if that didn’t come through.

Interestingly, you’re actually the fourth customer who has contacted us recently to say they haven’t received a reply, despite us having responded. I’m not sure what’s causing the issue, but I’m currently looking into it.

Would you mind checking your junk/spam folder and letting me know if my email is there? If not, I’ll need to escalate the matter with our email provider to investigate further.

I’m so sorry that it appeared as though I had ignored your message, that certainly wasn’t the case, and I always do my best to respond to all customer enquiries as quickly as possible.

Kind regards,
Rebecca
Founder of Vixn

5぀星のうち5の評䟡

10/10, always!

I buy so much from Vixn, they’re easily the only sportswear brand I trust as a bigger girl. Customer service is always fantastic, the products are always amazing, the delivery is always fast
 just all round 10s!

2026幎6月10日
自発的なレビュヌ
Vixn ロゎ

Vixn からの回答

Heya,

Thank you so much for the love and support! As a small business it truly means the world, and to hear such wonderful feedback honestly makes my day! So glad you are happy with everything we provide, thank you so much again for your loyalty.

Best wishes

Rebecca
Founder of Vixn

5぀星のうち5の評䟡

Love the Pole wear from VIXN❣

Love the Pole wear from VIXN❣ Top or Bottom they stay put. Floor work to inverts I never have to worry what my shorts, or top is going to do. The fabric is soft and doesn’t chafe or pinch.
My favorite item is the Billy Boy Short. I just Love the cut, and coverage😎

2026幎5月19日
Vixn ロゎ

Vixn からの回答

Hey Suzette,

Thank you so much for taking the time to leave such a wonderful review. We are so glad you love our pole wear so much and find it so comfortable and supportive!

We truly appreciate your love and support so much, as a small business it truly makes such a difference.

Thank you so much again!

Best wishes

Rebecca
Founder of Vixn

5぀星のうち1の評䟡

Disappointing customer service

I received my leggings I had ordered quickly, but decided to exchange them as they didn’t suit me. The exchange was approved and I posted the original pair back the next day first class. This was almost three weeks ago and I haven’t heard anything from them, even after emailing and filling out a contact form on the website, so stuck without the original pair, the exchanged pair, or a refund! First time ordering with them and the positive reviews are what swayed me, so very disappointed I seem to be in the few with a bad experience!

2026幎6月6日
自発的なレビュヌ
Vixn ロゎ

Vixn からの回答

Hi Eleanor,

I know we've already spoken via email and have resolved this for you, but I wanted to respond here too to acknowledge your experience and apologise publicly.

An internal admin error on our end meant your return wasn't logged into our system correctly, it was misfiled alongside already processed paperwork, which is why it slipped through the net entirely and you didn't hear from us. That's completely on us, and we're sorry it left you without your leggings, your exchange, or any communication for so long!

We're really glad we were able to get your refund sorted and we've taken steps to make sure this doesn't happen again. So sorry again for the negative experience!

Best wishes

Rebecca
Founder of Vixn

5぀星のうち4の評䟡

The shorts roll down unfortunately but fantastic customer service

I ordered the wrong size, that was on me and setting up an exchange was easy. Sent the items back and then heard absolutely nothing and no update about when I'd get the replacement. Measured myself according to their guide and went slightly smaller but the top was still big.
The shorts fit fine when standing but when wearing them in the gym they roll down on the stomach and roll up at the legs. What's annoying is the shorts are black and the underside is white so it looks even worse when they roll up. Was really excited to get their stuff but I honestly couldn't recommend for the sets I got. Very disappointed

Edit:
Was very impressed by Vixn reaching out. They offered and sent me the new version of the shorts, for free which was very kind. They had resigned the shorts after recieving customer feedback and the white underneath and shape had changed and it's great to see a company that listens to people. The material is better and the shape more flattering also. That being said the only downside now is that they still roll down on the stomach. Updated my review as I'm very impressed with the customer service.

2026幎2月9日
自発的なレビュヌ
Vixn ロゎ

Vixn からの回答

Hello Rachel,

Thank you so much for shopping with us and supporting our store, we’re sorry to hear you were disappointed with your experience.

I do remember corresponding with you back in January regarding this exchange and on checking our system I can see that it was shipped and delivered to you on the 19th February. Did you not receive it? There is a photo attached to the tracking so please email us at vixn@vixnfit.com as on our end it shows that it was delivered.

With regards to the shorts, we completely understand your frustration and appreciate the feedback. These were our Eddie shorts, and as a result of feedback like yours, we’ve since discontinued this style and relaunched it using a fully dyed black fabric, meaning the interior is now black too, so there’s no white underside visible if they roll. They are also a different material which is much softer and a better fit. We’re sorry you experienced this with the original version and would be happy to send you the new ones if you would like.

Let me know and sorry again for any inconvenience caused.

Thank you!

Best wishes

Rebecca
Founder of Vixn

5぀星のうち1の評䟡

Not received order

Placed an order on 15th may and contacted the store a few times as I have not received my order or any update. Luckily I have paid through Klarna so I have reported to them. Really disappointing because the clothes look really nice but no update on an £85 order. Avoid.

2026幎5月15日
自発的なレビュヌ
Vixn ロゎ

Vixn からの回答

Hello Jessica,

Thank you so much for shopping with us and supporting our store. I am so sorry you haven’t received your order yet and haven’t heard back from us.

I have just checked your order and this is because one of your items is on pre-order which we are expecting the restock of next week sorry as our manufacturer was on holiday last week.

I have found your email from earlier today and have replied to you.

So sorry again for the delay and lack of communication.

Best wishes

Rebecca
Founder of Vixn

5぀星のうち5の評䟡

Fantastic company - Good products and Good Service :)

Fantastic company! Ordered a whole set, and as some one that isn't body confident it made me feel amazing. With the recent hot weather I decided to wear my top from vixn with a pair of shorts, felt great all day and it was very good quality.

I was also super impressed with the coverage and hold of the tops whilst working out. I was a bit skeptical before it arrived. I have had issues with so many sports brands where they just do not compress enough, and you are constantly checking you aren't falling out in the middle of pilates. I was very pleased to find that this time I could confidently move around without worry.

The cherry on top for me was the customer service. I sent one item back as I needed a different size, but I had forgot to put paper work in the package. This meant when it arrived they didn't realize it was mine and couldn't process it. When I reached out to see if they had received my item they were super speedy. Vixn couldn't do enough to resolve the issue and find the rogue package. I just went back into my emails to find the name of the person I dealt with, and it was Rebecca Powell (the owner). Kudos to her for her warm manner. A business that truly cares about customer experience and delivers good products is truly rare - if you are thinking about buying don't hesitate.

2026幎5月29日
自発的なレビュヌ
5぀星のうち5の評䟡

Dragon rider

I ordered the dragon set, both tops and the pole shorts. They fit perfectly, and the design is lovely. Great quality. The material feels so soft. There was also a cute little handwritten thank you note.

2026幎5月21日
自発的なレビュヌ
5぀星のうち5の評䟡

My items came soo quickly they are


My items came soo quickly they are amazing quality also not see thru at all, they're absolutely beautiful and you can feel the quality!! They came with an absolutely adorable little thank you card that had my name and personal thank in biro on it too which really adds an extra little something I will absolutely be ordering more bits I am absolutely chuffed to pieces!! Thank you!!

2026幎4月29日
自発的なレビュヌ
Vixn ロゎ

Vixn からの回答

Hello Dayna,

Thank you so much for taking the time to leave a review, as a small business I can't tell you how much of a difference it makes.

We are so happy to hear that you love your items and the thank you card, your support truly means the world!

Thank you so much again.

Best wishes

Rebecca
Founder of Vixn

5぀星のうち1の評䟡

I ordered on April 5th ny order was


I ordered on April 5th ny order was marked as shipped. I messaged over a week later as no movement. Days after that got told one item was out of stock and would I like a different one. I agreed and now over a week after that no email from the company or movement on my order. The customer service is abysmal

2026幎4月5日
自発的なレビュヌ
Vixn ロゎ

Vixn からの回答

Hi Amy,

Thank you for your review, and I’m really sorry for the frustration caused, I completely understand how disappointing this experience must have felt.

I did reach out to you initially after identifying an error with your order while going through dispatches, as we were missing stock for one of your items. Unfortunately, I missed your reply at the time, which I sincerely apologise for, that’s not the level of service we aim to provide.

Your order was dispatched last week and is showing as delivered. I just wanted to check that you’ve received everything safely? If there are any issues at all, please let me know and I’ll make it right straight away.

Thank you for your patience, and again, I’m very sorry for the inconvenience caused.

Rebecca

5぀星のうち5の評䟡

Didn't receive a full refund for my order

Disappointed. I love Vixn products the quality is great but I had to return something and I didn't receive a full refund for my order. I also have emailed but have yet to receive a response from the company.

They are not refunding standard shipping fees which is against UK law.

UK government website states:
"You must also refund the cost of standard delivery if the customer paid for it"

I really hope that they will change this in the future because I am a loyal customer and this has put me off buying from them in the future.

Edit:
Fixed the issue and gave me the refund for my shipping costs.

2026幎3月20日
Vixn ロゎ

Vixn からの回答

Hi Lucy,

Thank you for your feedback and for your continued support of Vixn, we really do appreciate it. I’m so sorry for the frustration caused.

Our returns system automatically processes refunds for the products logged so I did miss the shipping, but I refunded this for you last week and got back to you via email, let me know if you got those ok!

Thank you for bringing this to our attention, we truly value your loyalty and hope we can restore your confidence in us.

So sorry again

Rebecca
Founder of Vixn

5぀星のうち5の評䟡

trousers

Got a pair of trousers. Love the print. Quite thick. Only issue I have is they take nearly 2 days to Iine dry! Lovely trousers though. Xxx

2026幎3月19日
Vixn ロゎ

Vixn からの回答

Hello Carly,

Thank you so much for your lovely review, we are so glad you love the trousers!

Thank you again for your support and for taking the time to review us.


Best wishes
Rebecca
Founder of Vixn

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