Vmake Labs レビュー 

Vmake Labs からの回答

2026年3月23日

Dear User,

We are truly sorry for the frustrating experience you’ve had with our app. We sincerely apologize that the video function did not work as expected, and that you faced difficulties with the refund and unsubscribe process. This is not the level of service we aim to provide.

We want to resolve this for you immediately. Please reach out to us directly at support@vmake.ai or via live chat at https://vmake.ai/workspace so we can locate your account and provide further assistance.

Your feedback is invaluable to us, and we are committed to making this right. We look forward to hearing from you and resolving this promptly.

Warm regards,

The Vmake Team

Vmake Labs からの回答

2026年3月16日

Dear User,

Thank you for bringing this matter to our attention. We’re sorry to hear about your experience and the frustration it has caused — this is certainly not the service we strive to provide.

We deeply regret the difficulty you had canceling your subscription and the repeated charges after your request. Your feedback is taken very seriously, and we will fully assist you to resolve this promptly.

If you cannot access your account without login details, please contact us at support@vmake.ai or via live chat at https://vmake.ai/workspace with your registered email. We will fully support you and do our best to help resolve this for you.

Your feedback helps us improve, and we will take action to prevent this from happening again. We apologize sincerely for the inconvenience and hope to regain your trust.

Warm regards,

The Vmake Team

Vmake Labs からの回答

2026年3月16日

Dear User,

Thank you for sharing your feedback. We’re sorry to hear that the lack of .mpeg format support has caused frustration. While our platform currently supports .avi and .mp4 formats, we completely understand how beneficial it would be to include .mpeg compatibility.

Your suggestion has been shared with our product team, and we’ll consider adding this format in future updates. If you have any questions or need support, feel free to reach out to us at support@vmake.ai or via live chat at https://vmake.ai/workspace.

Thank you again for your input—it helps us grow and improve!

Warm regards,

The Vmake Team

Vmake Labs からの回答

2026年3月12日

Dear User,

Thank you for your feedback, and we’re truly sorry to hear that the watermark removal result did not meet your expectations and that you had an unpleasant experience.

To help us investigate and assist you effectively, please kindly share the original video and the processed result video with our support team. We will carefully check the issue and provide you with a proper response as soon as possible.

You can contact us directly at support@vmake.ai or through the live chat on our website (https://vmake.ai/workspace). We take your feedback seriously and will do our best to resolve this for you.

Warm regards,

The Vmake Team

Vmake Labs からの回答

2026年3月11日

Hey there,

Your feedback made our day! We love hearing that we've “exceeded expectations” for your personal projects. Knowing that we provide a better solution than working “manually” is the best compliment we could receive!

Remember, we’re just a message away if you ever have ideas or need a hand.

– The Vmake Team

Vmake Labs からの回答

2026年3月11日

Hi there,

We are beyond grateful for your kind words! Maintaining “excellent quality” is at the heart of everything we do, and we’re thrilled that our “amazing app” has lived up to your expectations.

If you have any feedback on how we can reach even higher standards, please feel free to reach out!

– The Vmake Team

Vmake Labs からの回答

2026年3月11日

Hey there,

Thank you for the five-star rating! 💖 We’ve put a lot of thought into creating a “good combination” of features, and hearing that you find these “Ai tools” effective is a huge boost for our team.

Should you need any guidance on how to get the most out of our tools, we’re always here to help.

– The Vmake Team

Vmake Labs からの回答

2026年3月11日

Dear User,

Thank you for bringing this to our attention, and we're sincerely sorry for the trouble you've been facing with audio-video synchronization.

To help us investigate and resolve this issue as quickly as possible, we kindly ask that you reach out to our support team with a few additional details. Specifically, providing both the original video and the processed version would be immensely helpful for our technical team to pinpoint the cause. Please also include the file format and any specifics about the process you used.

You can contact us directly at support@vmake.ai or through the live chat on our website (https://vmake.ai/workspace). We’re here to assist and ensure your experience improves.

We truly appreciate your patience and feedback, and we look forward to getting this sorted out for you. Thank you for choosing our service!

Warm regards,

The Vmake Team

Vmake Labs からの回答

2026年3月10日

Hey there,

This is fantastic to hear! We’re thrilled that our platform has proven to be your favorite among all the “recent releases.” We’ll keep pushing the boundaries to ensure we remain the “best AI” for your needs! ✨

Please don’t hesitate to get in touch if there’s anything we can do to further assist you.

– The Vmake Team

Vmake Labs からの回答

2026年3月10日

Hi there,

Your feedback made our day! We’re delighted to be your go-to tool for “content creation” every single day. We’ll keep working hard to ensure you continue to “like it” and find it invaluable!

Remember, our support team is always standing by if you ever need a hand.

– The Vmake Team

Vmake Labs からの回答

2026年3月10日

Hi Henry,

We are so pleased to hear that you’re enjoying such a “wonderful app” experience! It’s our goal to keep things “fast to use” so you can get your work done without any hassle.

If you have any suggestions or need support, please feel free to reach out to us!

– The Vmake Team

Vmake Labs からの回答

2026年3月10日

Hey there,

Your review made our day! It’s wonderful to know that you’re happy with our “nice application.” We’ll keep putting in the effort to make sure our app stays a favorite for you!

Remember, our support team is just a message away if you ever need a hand.

– The Vmake Team

Vmake Labs からの回答

2026年3月10日

Hey there,

Thank you for such a glowing review! 💖 Knowing that you find our platform “absolutely very useful” makes all our hard work worthwhile. We’re so glad to have you with us!

Should you need any support as you continue exploring, please feel free to drop us a line.

– The Vmake Team

Vmake Labs からの回答

2026年3月10日

Hi there,

We’re honored to have provided you with a “great experiance”! 🌟 Knowing our platform meets your expectations is the best reward our team could ask for.

If there is anything we can do to make your time with us even better, please reach out!

– The Vmake Team

Vmake Labs からの回答

2026年3月10日

Hey there,

Thank you so much for the four-star rating! 💖 Hearing that you find us a “good app” truly inspires our team to keep improving and innovating. Your support means the world to us!

Should you need any help or have ideas to share, please feel free to reach out.

– The Vmake Team

Vmake Labs からの回答

2026年3月10日

Hi there,

We truly appreciate your review—it’s great to hear that you’re enjoying what we offer. 🎉 Positive comments like “very good” remind us why we work hard to deliver reliable tools!

If you need help or support, please don’t hesitate to reach out.

– The Vmake Team

Vmake Labs からの回答

2026年3月9日

Hi there,

Thank you for such an enthusiastic review—this really means the world to us! 💖 We’re beyond excited to hear that our website and its tools, like the watermark and background removers, are helpful to you. Simplifying workflows is exactly what we aim to do!

Need help or have ideas to share? Feel free to contact us anytime!

– The Vmake Team

Vmake Labs からの回答

2026年3月9日

Hey there,

We truly appreciate your kind words—it’s amazing to know you think our product is absolutely awesome! 🎉 Your satisfaction is our priority, and we’ll keep working hard to exceed expectations.

Feel free to reach out whenever—we’d love to hear more from you! 😊

– The Vmake Team