Vodafone レビュー 45

which i get to know after few minutes of my call once my internet stop working

Upon calling them again and time for even more 57mins they kept on transfering the calls to other departments and agreed that mistakenly they disconnected.

I have to explain each time to other representative and they kept on asking similar question to add to my agony.

A guy from consumar care gautam told me team will call me back to solve the issue in 10mins but they never called.
Again i called them and they told me team will call me back in 1 hour and similary 6 hours passed and nothing happend. I called them again and the cuatomer care guy told me no request has been raised against your number and he will raise the request and team will contact me to inquire about how this blunder happened.

I want the solution and customer care keeps on telling me the issues about why my connection cannot be restored.

All my work is on internet and i am suufering from a long time.

Just now i called customer care again and as always they kept lieng about that someone will call me and i will receive a ticket no thru message but all in vain as i didnt Received anything and to my surprise this customer care guy named something ahmed hang up on me.

Can someone escalate the issue snd restore my connection 4145 3042

Vodafone is fraudulent and trying to scam customer by falsifying data and overcharging customers. Poor customer service and they dont even follow up on the registered complaints. Such a shame that this kind of corporate scams are let loose

On December 31, 2024, I departed from Qatar and promptly contacted Vodafone to terminate my service as I was leaving the country permanently. My Vodafone number in Qatar was 50825654. They assured me that the disconnection would be processed. However, upon reaching the Qatar International Airport, I received a message from Vodafone indicating that they would contact me within 3 days to discuss my plan. Feeling dismayed, I immediately called Vodafone once more to reiterate my request for service termination, and to ensure this, I requested a confirmation number for the telephone conversation. They reassured me that the conversation was recorded and that I need not worry. The confirmation number provided was 180075570856, and the representative I spoke to was named Kamachi.

Upon my arrival in the United States, I received a message from Vodafone stating that my international plan had been successfully renewed for another month. This has caused me significant inconvenience, and I am seeking immediate resolution to this matter. I strongly advise against using Vodafone due to my personal experience with the company.

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