Voice Talent Online レビュー 

Voice Talent Online からの回答

2026年5月28日

Leslie, thank you so much for your kind review of our voice over services.

Projects like this are exactly why we love what we do. Coordinating and directing three American child voice actors and two adult actors within a four-day deadline over a holiday weekend had certainly brought some logistical challenges for you, so we’re delighted we could help make the process smooth and stress-free.

At Voice Talent Online, we know that fast turnaround is only practical when everything connects - communication, casting, creativity and broadcast recording quality. We’re especially grateful that you highlighted the responsiveness and consistency of the team throughout the project.

It was a pleasure supporting this production, and we look forward to working with you again on future voice-over and localisation projects.

Simon, VTO

Voice Talent Online からの回答

2026年5月11日

Thank you so much for taking the time to share a review of your experience of VTO's voice over services.

We’re delighted Harry was able to help you find the right voice for your video and deliver everything quickly and smoothly. Making the process easy, efficient and dependable for our clients is always incredibly important to us.

We really appreciate your kind words about the communication too. Thanks again for trusting us with your project, and we’d love to help again in the future.

Simon

Voice Talent Online からの回答

2026年5月11日

Thank you so much for taking the time to leave such a thoughtful review.

It was a pleasure helping with your conference opener project, and we’re really pleased we could support the additional re-record quickly after the script changes. We know creative projects can evolve right up to the final stages, so being able to react quickly and keep things moving smoothly is something we care deeply about.

I’m also delighted to hear you were happy with the quality of the final delivery and the voice selection process Harry guided you through. Thanks again for choosing VTO - we really appreciate the opportunity to support your project.

Simon

Voice Talent Online からの回答

2025年10月2日 に更新

Linda, we’re really sorry this has left you feeling let down. The scholarship is very real - we’ve awarded it every year, and past winners are featured on our website and LinkedIn.

We’re in the final stages of confirming this year’s award and are waiting on the winner to complete the last step of the process. It’s taken longer than expected, but the scholarship money has been set aside and will be awarded. We recognise that the delay has been frustrating, and we’ll also review our process so future years run more smoothly and transparently.

We’re a small company, but giving back matters deeply to us - whether it’s scholarships, supporting our local hospice, running workshops for schoolchildren, or mentoring university students. We want this scholarship to reflect those same values of trust and care.

We’d really appreciate it if, once the winner is announced and the award complete, you could reconsider your review. A 1-star rating suggests we don’t care at all, when in fact we’re trying hard - if imperfectly - to make a positive difference.

Voice Talent Online からの回答

2024年10月25日

Thank you Charlotte for taking the time to write such a positive review of VTO's voice over service. We enjoyed working with you and look forward to seeing you again soon - thank you.

Voice Talent Online からの回答

2024年9月16日

Rob – thank you so much for your super-lovely review. I am SO happy that the rollout of the project went great!

It’s wonderful to work with you - Fantastic communication, approach, and you’re also extremely clear with what is required – we appreciate the clear instructions on the creative, so we can ensure that vocal delivery, energy & pronunciation are exactly as needed.

Overall, it’s a PLEASURE to work with you, and we look forward to our next collaboration together! 😊

- Harry (VTO)

Voice Talent Online からの回答

2024年2月27日

Paula, that's wonderful to hear your delight with the outcome. Thank you so much for taking the time to share a review of your experience of our voice over services. Best of luck with the roll-out of your project - and we look forward to working with you again soon.
- thank you, Simon

Voice Talent Online からの回答

2023年9月27日

Hi Nicola,

VTO enables world-leading brands to effectively engage customers in local markets worldwide.

We aim not just to do the job in front of us, but to do everything we can to make the person we’re working for successful. Clearly you felt that that did not happen this time. I understand your frustration and for that I'm very sorry.

Unfortunately, for personal reasons, a voice talent was unable to fulfil a commitment. Although this was due to personal circumstances outside of our control, we pride ourselves on insulating the end customer from inconveniences - and finding practical solutions - even when resulting from force majeure. During COVID, this type of thing was sadly, of course extremely commonplace, but because availability is such a key performance characteristic, we monitor it stringently, and so normally this is a very rare occurrence.

On this occasion, in response to this problem, we casted and recommended several immediately-available, alternative voices. But we understand that these were not preferred by your end customer, compared to their first choice.

I am sorry that we were not able to do more.

On a daily basis, we are coordinating voice over recording sessions between two or three parts of the world. In a global market place, we have to be super responsive. It's one of the values emblazoned on our wall. However, it appears as though during the availability challenge, our communication could have been more prompt, and we should certainly have done better there. I am sorry that delay in your knowledge of this issue prevented you having foresight, and therefore reduced the time in which you could take alternative action.

Whilst I called today and personally offered to speak to your client to apologise to them, or to do anything else personally to support your relationship with them, I understand your disappointment. In line with the principle of continual improvement, the matter was escalated internally for investigation, and aside from any process improvement, I'm sure that one of the action items on this will be to improve even further our roster of professional Taiwanese Mandarin voice talent - as well as some other languages in which the variety of high quality voices may not be as broad. This is typically because sourcing a wider range of voices who demonstrate the necessary performance characteristics, that discerning customers expect, is more challenging. Once the investigation concludes, I am sure that we will look into this further and direct resource to help improve options.

The deposit was refunded this morning, so I would expect it to be with you today or tomorrow morning. We certainly appreciate the opportunity to work with you, your team is pleasant, professional and courteous, and we wish you all the best.

Thank you,

Simon Luckhurst
CEO

Voice Talent Online からの回答

2023年1月13日

Hi Johanna,
Thank you so much for taking time to post a review of your experience of VTO's voice over services. It was lovely to work with you and we look forward to helping you again in the future.
Thank you,
Simon

Voice Talent Online からの回答

2023年1月13日

Hi Ian,
Wow, thank you so much for posting your review of our voice over services. The team are delighted to learn of your satisfaction with the end result of their work. We are here if you need anything and look forward to helping you again in the future.
Thank you,
Simon

Voice Talent Online からの回答

2022年12月16日

Hi Philippa,
Thank you so much for taking the time to review your experience working with VTO and our voice over services. We greatly appreciate your business and look forward to working with you again soon.
Thank you,
Simon Luckhurst

Voice Talent Online からの回答

2022年7月15日 に更新

Thank you very much Sarah, for taking the time to review VTO's voice over service. We look forward to working with you again soon!

Voice Talent Online からの回答

2022年4月21日

Thank you for the voice over review Bill, it's always really nice to work with you.

Voice Talent Online からの回答

2022年4月6日

Hi Matt, wow! What a lovely review, we really appreciate it. Yours was a particularly well-organised project and it was a pleasure for Harry to work with you. Thank you, Simon

Voice Talent Online からの回答

2022年4月6日

Hi Keith, thank you very much for contributing a review of the service you experienced working with Voice Talent Online. We really appreciate it and look forward to working with you again soon. Thank you, Simon