Voldt レビュー 184

Kvaliteten til den bestilte varen var kjempebra, men siden det tok forholdsvis lang tid fra bestilt/bekreftet bestilt til mottatt vare blir det ikke 5 stjerner

First time used today, paired with the app easily enough. Considering I ordered the item late Wednesday (and shipped from the Netherlands to the UK) it arrived midday Saturday.

INDIMENTICABILE ESPERIENZA DI ACQUISTO, DOPO IL PAGAMENTO, NEL BREVE TEMPO, L'AZIENDA VOLDT HA AFFIDATO IL MIO PACCO A BARTOLLLINI, MA PURTROPPO I SPEDIZIONIERI DI BARTOLINI SONO INCOMPENTENTI, SBAGLIANO INDIRIZZO DI CONSEGNA!! E SONO DOVUTA ANDARE ALL'INDIRIZZO ERRATO PER SUONARE IL CITOFONO DELL'ALTRA FAMIGLIA CHE HANNO RICEVUTO IL PACCO PER SBAGLIO. Alla fine sono riuscita a contattare l’assistenza clienti di VOLDT, e sono riuscita ad avere una soluzione positiva per questo acquisto che ho fatto da loro. Sono passati quasi 2 settimane dalla consegna, il prodotto funziona molto bene, tutto sommato sono contenta di aver scelto il cavo di ricarica type 2 da loro, nonostante della vicenda accaduta.

Problemer med levering men efter klage kom kablet hurtigt.
Virker som det skal.

Jeg opplevde først manglende respons etter å ha sendt inn returskjema flere ganger, noe som var frustrerende og ga et lite profesjonelt inntrykk.

Etter litt leting fant jeg imidlertid ut at returlabel allerede var generert automatisk i systemet deres, så returen lot seg gjennomføre likevel.

Kommunikasjonen kunne absolutt vært bedre, men saken ser ut til å løse seg.

Prima kabel geleverd . Feedback de volgende dag afgehandeld dus uitstekende service.
Zeer tevreden over dit bedrijf

Voldt sa vid beställning att paketet skulle komma dagen efter. Efter 10 dagar har jag fortfarande inte fått det. Varje fråga om varför det inte anlänt besvaras med att ”paketet är på väg och kommer imorgon”. Men det händer ju inte. Hela tiden osanningar. Sista gången jag anlitar dem.

Besteld op basis van aangeleverde informatie op website.
Kabel klopt zoals beschreven werkt perfect zonder storingen.degelijke opbergtas bijgeleverd.
En kunnen genieten van cashback actie.
Dus ik ben zeer tevreden.

‘s avonds besteld, de volgende ochtend kwam mijn laad kabel binnen, maar de kabeldrempel was ergens bij DPD blijven zwerven. Even gebeld; er werd direct nog een gestuurd, maar nu per PostNL. Die kwam wel de volgende ochtend binnen. Daarna kwam DPD de zoek geraakte drempel ook nog brengen.
Mailtje gestuurd: als je ze beide kan gebruiken, hou ze dan maar allebei. Zulke service zal je niet vaak treffen!

Great aftersales, I made a mistake and placed an order without realising I already had a granny cable. When i tried to cancel it was already with the carrier. They submited a refund without issues and the communication was also good. Thank you

Leveren wat ze beloven.

Klanten service is goed, een garantie melding werd snel afgehandeld.

Snel verzonden

Prima laadkabel, zeer snel geleverd

Bra att kunna välja mellan många olika längder.
Väldigt plastiga handskar på kabeln. Ena handsken gick sönder efter 6 månader, jag ville reklamera men de erbjöd sig att laga den. Jag skickade iväg den för lagning och kort inpå får jag mail om att den reklamerats.
Pga. kvalitén så valde jag att beställa en ny från annan leverantör.

Wat problemen met de laadkabel van voldt gekregen direct een retourlabel gekregen en een weekje later een gloednieuwe opgestuurd gekregen.

Wat een service, bedankt !

Ik heb in juni 2023 een laadkabel van 25 meter bij Voldt gekocht. Deze kabel heeft altijd perfect gefunctioneerd tot 28 mei 2025. Mijn auto laadt niet meer op.
Ik heb Voldt hierover in kennis gesteld.
Zonder vragen hebben ze me een retourlabel gestuurd waardoor ik de defecte kabel kosteloos kon retourneren. Dit heb ik afgelopen donderdag gedaan. De maandag erop heb ik een volledig nieuwe kabel ontvangen. Er zat een zwakke plek in de kabel.
Dat noem ik nog eens service!!!!!
Waar vind je zulke bedrijven nog die zonder moeilijke vragen hun service nakomen!!!!
Chapeau mannen van Voldt!!!

My review is going to be solely about the product and not the delivery time (UPS totally messed up) or the customer service (pro-active but pushy at times).

The product works well when used as a charger. The problem comes when you try to set the delayed charging timer function. The accompanying instruction pamphlet says to push the “button” for 3 sec at a time to set the timer in 1-hour increments. Once you have adjusted it to the correct offset time, the countdown timer commences. Problem is, the “button” is not actually a button because, when pushed, nothing is felt I.e. no tactile feedback and, nothing happens! Sent a video of this back to supplier (Voldt) and they agreed to send a second unit. In the meantime, they said to try and tap the “button”. This actually worked, but not every time. Anyway, the replacement unit arrived and the “button” was pressed (still no tactile feedback) and it worked…twice. Third time I tried to use it, nothing happened when I pressed or tapped this “button”. I then switched off the power socket supply, disconnected the unit from my car and reconnected power supply and reconnected to the car. Went back to unit to try setting delayed timer and…nothing happened when this mysterious “button” is pressed. Actually, I followed that process more than once over the course of a week just to make sure I was doing everything as advised by the instruction pamphlet. Very frustrating to not feel anything when one presses on a “button”. Come on guys, both units had this issue so what’s going on? Surely you must be able to change the design of whatever “sensor” lies below this phantom “button.
Also, when I was able to set the timer, the countdown timer would only start if I rested my finger on this “button” for a few seconds otherwise the charger just went back to the previous mode but now wasn’t charging anymore as it had registered that the timer had been initially set. Anyway, both units returned and refund issued promptly but only because my wife removed her bad review (this was a request from pushy Voldt employee which is unprofessional behaviour).

I can recommend this charger after i got mine in november.First i will advise you to be sure wich type of charger you need.I had to order a new because of my own mistake.Everything went fast so i sent the first in return before Voldt was able to send me a label for easy return.Had i known about the dutch customs i would have waited for the label.The contact with Voldt could be better but still satisfied that i got refund for the first One.

The website gave me the impression that the items were dispatched from a London address, but they are in fact dispatched from the Netherlands. Because of delivery delays Voldt Customer Service provided the item totally free of charge, which was an excellent way to recover the service.

I ordered the wrong item and emailed them as soon as I got the invoice. They processed the refund with no fuss.

Thanks Maikel Nijenhuis for your prompt service.